Curaloe - South Africa
2023-06-15
South Africa
The app works well and the support team are very helpful with queries and functionality of the app. Easy to use and nice addition to our store
Magenta Shop Hungary
2023-06-13
Hungary
Good price to quality ratio! .Easy to set up app. Superior , responsive customer service. Thanks a lot Meerim :-)
Cazza Petite & Zacks
2023-06-12
Canada
Fantastic app, great price and above all, unmatched customer support. Janat was very helpful! Thank you!
Dakiheaven.eu
2023-06-12
Netherlands
Great support, useful features. Reviews and wishlist work great, loyalty I'm not using at the moment. There were some minor style changes I wanted changed, and support fixed them all promptly.
Gundam Shoppers Network
2023-06-10
United States
I'm thrilled that I can use one app to replace the loyalty/reward system I had before AND replace the wishlist app I had before as well. Add in the fact that they also have a product review system that is integrated with the rewards system and you've got a lot of value in just one app! The team at Growave including Aziz, Masha, Anna, and Janat have been super helpful during my trial period and are always prompt with responses and solutions to any issues I might have. I'm excited to keep using Growave to improve my site's experience for my customers.
Zephyrux
2023-06-10
Jordan
Integrating this app into my store was a breeze. The app seamlessly integrates with my website and other marketing tools, ensuring a smooth and cohesive experience. I didn't need any technical expertise to set it up, and the support team was always available to assist whenever I had a question.
2023-06-08
China
Very professional. The communication was amazing. They are very patient in answering every question I have. Thanks for all your help!
SECCHIC
2023-06-02
Canada
Professional Groware, great support team. I met a problem and quickly answered and dealt with it for me. This makes it easier for me to use the Groware. I will continue to use it and try the advanced subscription. Looking forward to the performance behind.
アンティークショップ SILVER-LUG
2023-05-31
Japan
日本製の有料テーマ「MISEル」と合わせて利用しています。 写真つきのレビューとレビューに対するリワード、ウィッシュリストやソーシャルログインなど必要な機能がまとまっていて、とてもうまく機能しています。 管理画面も日本語にできますしレビューなども日本語で表示が崩れることはありません。 サポートは英語になりますが、翻訳ツールを使えば問題なくコミュニケーションがとれますし、とても素早く対応していただけました。
ROYALTY FASHION
2023-05-31
Germany
Amazingly made. Very creative and very intuitive to use. Not to mention how clever the whole idea about this is. Well done for the app! :)
Shaving Time
2023-05-30
United Kingdom
Once in a while you recieve the customer sevice and help that all companies should strive for. Aidana and the team from Growave are exactly that. My theme required some tinckering with the positioning and look and feel of the icons on both of my shopify sites. They have been there 100% and completed all requests quickly and to my 100% satisfaction.
IPPOPOTAMO
2023-05-30
Italy
Very good app, and excellent assistance. Thanks so much, Janat and the whole customer support team!
Cotteahk
2023-05-29
Hong Kong SAR
Customer support is very helpful and patient. They will fix your requests accordingly. Appreciate!!!
Fravi Sdn Bhd (Bebehaus) 562119-D
2023-05-27
Malaysia
It is a great app and the chat assist is fast too. The only thing I would add into the app is an auto discount for my customers when they purchase based on their tier. It is more rewarding and it's easier to retain them. Unless it is already in the app which i don't know how to set it
Mona Lisa Pure
2023-05-26
United States
I'm so glad I upgraded! I was lost with the other plan even after canceling; I found customer support extremely helpful and now have an even better plan with 24/7 customer support! They respond quickly and thoroughly! Thanks so much, Aziz and the whole customer support team!
Beauty Solution | Solution Beauté
2023-05-26
Canada
Great app and excellent customer service. The shop owner wanted a loyalty app with free product rewards, and this app had it and so many more great features. It's been a month and everything has been working great in the backend and for customers. Widgets are good, but the integrated pages fit our theme perfectly. I don't think it was mentioned in the features, but the free product automatically adds to the cart when the customer redeems points, this is fantastic, because some other apps don't do this. A big thanks to the growave support team for all their help during set up.
Santicler
2023-05-24
United States
I just installed the app and I am really excited about all the features it offers. I needed help with customization and I was really pleased with the customer service I received. Anna and her team were on top of it, very quick to reply and made all the changes that I requested. Thank you for making the integration as seamless and quick as possible! M
Retro Gaming of Denver
2023-05-23
United States
Growave is awesome, our video game shop was missing out having a Loyalty program and Growave filled the void.
Peppy Buddies
2023-05-23
Canada
I have been using Growave for my Shopify store, and I must say, their referral and product review features are absolutely exceptional! They provide a seamless experience for our store. I would like to take a moment to express my gratitude to their amazing team for their outstanding service. The referral feature offered by Growave is a game-changer. It allows my customers to easily refer their friends and family to my store, incentivizing both parties with rewards. The setup process was straightforward, and the customization options were extensive. I appreciate how Growave provides the flexibility to tailor the referral program to match my brand's unique needs. Additionally, the product review feature has been instrumental in building trust and credibility among my customers. Growave's review system is intuitive and user-friendly, encouraging shoppers to leave feedback and share their experiences and photos with my products with my shopify theme. The ability to display reviews prominently on product pages has significantly influenced purchasing decisions and boosted conversion rates. I am thrilled with the positive impact it has had on my store's reputation. However, what truly sets Growave apart is their amazing team. The level of customer support they offer is unparalleled. Whenever I had a question or needed assistance, their team was always there to help, promptly and efficiently. Their dedication to ensuring customer satisfaction is evident in their quick responses and willingness to go above and beyond. It's a pleasure working with such a knowledgeable and caring team. In conclusion, Growave's awesome. I am immensely grateful for the outstanding service provided by Growave's team. Their responsiveness, expertise, and commitment to excellence have exceeded my expectations. I wholeheartedly recommend Growave to any Shopify merchant looking to enhance their referral program and leverage the power of customer reviews.
GoodyTees.com
2023-05-23
Morocco
Growave is startup-friendly in terms of features, pricing, and support. After installing Growave I knew that I was missing a lot. They provide so much for a reasonable price and the support is top-notch, just make sure to communicate with them and they'll get on it immediately which for me is the best feature.
The Broken Token
2023-05-19
United States
The functionality of the app is great, and the customer support is top-notch! They are always quick to respond and help with issues. From an aesthetic standpoint, there are some things I would improve, but you really can't beat Growave when it comes to the value you get for the features.
opradancewear
2023-05-19
United States
Customer service has been fantastic! My customers enjoy getting points and using the discounts and whenever I have had a questions, doubt, or concern, their team has always been so easy to work with and very helpful!
Coveralls
2023-05-19
United States
It's a great combination of features and price. Plus the support is solid. I've been with growave for a couple of years. But I'm not satisfied with the progress this app has (not) made in visual design. Nothing has changed. The overall visual design of the app is mediocre at best which doesn't help convert visitors very well. It feels very early 2000s. Growave needs to focus on design. We need more modern looking widgets and alternatives to the slider design for reviews. Why does it have to look so bad? Please look at Loox or other competitors which have card based design and grids. NOTE: I'm NOT talking about the Admin area. I'm talking about how the app looks on websites. Particularly the reviews.
NailMarket & Co
2023-05-18
United Kingdom
This app is a must have if you are looking to offer loyalty rewards for your store. Affordable pricing with excellent features all in one app. Edited: I updated my review to 5-star. Turns out customer support tried to get back to my query but I couldn't receive the emails. My bad :)
Never Alone Candles®
2023-05-18
United States
I have been using Growave now for over year and just absolutely love. Customer service is top notch. The team was able to resolve a problem I was having with the review slider in my theme and they resolved it so quickly. You can even get on a zoom call which honestly is the best part when needing tech help. Thank you Nurila and Aidana!