Reviews for Gift Card Hero • All‑in‑one

The House Of BLOC

2023-10-17

United Kingdom

Great app and amazing support!

So far, so fabulous! The app has resolved our Gift Card concerns and exceeded our expectations. As soon as it was loaded and we started customizing it the existing Shopify gift cards synced to the app. Shopify and the app reconciled. We are delighted with the customization options and our customers have reported receiving the Gift Cards in their inbox and being able to send them on the selected date. Additionally, we have noticed a considerable decrease in the number of Gift Cards being filtered to spam or junk folders. Customers purchase gift cards, and funds are accepted immediately. Card scheduling causes Shopify reporting discrepancies on gift cards that are scheduled at a future date. Not sure if that is a Shopify or app issue. This will be a concern closer to the holidays. Another issue, but not a huge deal, cards manually issued (not purchased) after installation doesn't go into the apps analytics for balancing. There isn't a manual sync button. Currently, we don't use the analytics for reconciliation, so it is ignored for now. Will possibly update the review after the holidays when reconciliation will become difficult with the anticipation in the increase of scheduling.

Great app and great customer service! We needed help customizing the app and the service was very fast and very efficient.

If you want to improve your customer gift card experience, this app is for you. The API built into this app has allowed us to add internal account charging using the built-in gift card feature while offering regular gift cards to external customers. This would not be possible without this app. The support has been responsive, and the developer has even added features at our request. I highly recommend this app and developer.

Great app! Great support! The gift card is easy to set up, and Arthur is very quick to respond to any queries. Highly recommended!

Big thank you to Gift Card Hero team. Great app, superb support from the team on customization requests.

The app is GOOD, the developer is very responsive regarding our customization of the product page request.

This app adds features and gives access to Shopify's built-in gift card functionality that was only available to Shopify Plus customers until now. I've been looking for a solution like this for a long time. The developer is very responsive, even adding new functionality I've requested within a day. The service had been incredible and, for the first time, gives us the ability to add, update, and deactivate gift cards in bulk. We are also building an integration with our internal systems using the Gift Hero APIs to allow our employees and students to charge items on account. And best of all, we can do all this with a fair flat monthly fee. Most all other gift card solutions demand a percentage cut of sales. I highly recommend this app.

Absolut fantastische App, ich kann sie wirklich nur empfehlen. Als Geschenk-Boutique war es uns wichtig, dass die Gutschein-Experience möglichst premium und angenehm für den Nutzer ist. Gift Card Hero hat alle unsere Erwartungen erfüllt. Nicht nur für Kunden fühlt es sich "besser" an, auch für uns lief bisher alles reibungslos. Wir konnten bisher auch alles, was nicht auf Deutsch war, selbst auf Deutsch übersetzen. Ich kann die App klar empfehlen!

We have been using this app for over a year and are happy with it. Great tool and great support also.

The most flexible gift card app yet. Support is responsive and ready to go beyond the functionalities offered to help. Excellent pricing. Excellent features. Wonderful APIs. Highly recommended.

The Support Team is really fast when submitting an enquiry and the the Gift Card Hero app is definitely the best app around on the Shopify platform!

Excellent - if not one of the best Gift Card apps on the app store for the price! Our customers love it. The UI is beautiful and it's really easy to set up. The customer service is responsive and extremely helpful. I highly recommend!

Great app. Adding the functionality for our Customers to send a gift card to a friend or family as a gift directly. Something Shopify was missing. Then regarding support. We removed scheduling of the gift card and some other cosmetics. Team was very helpful in changing that for us. Having some of those options as a setting would be great for future use.

Amazing App, easy to use and straight to the point. It perfectly supplied our necessity. I really recommend it!

Simple to use and fast support. Would recommend for anyone looking for gift card functionality that allows customers to personalize and send directly to recipients.

Very good tool for easy and fast gift card functionality creation. This app is very useful for our shop. All the best support.

Gift Card Hero is a great app which extends the some what questionable functionality of how Shopify handles gift cards out of the box. Support were very quick in helping us make the changes we needed for our stores and were able to match our design. The extra features such as the balance checker and sending it to another email are a must for any gift care UX.

Very easy to set up and get it working. And Arthur from support was very fast in responding to my request. Highly recommended.

Great App, Quick support. Super easy to set up. I would advise using this app over others because the support is quick to answer questions, the features are great, and the pricing is clear & honest. I don't like how a lot of other apps charge you a monthly/annual rate + a gift card. Its kinda like getting punished for using the solution you paid for... I also really like that you can customize the gift card balance check page, something super lacking in other apps.

App works great and featured are continuously added, even upon request. Support is super profesional.

Amazing App, with a very unique animation witch draws attention and make giftcards more easy to sell. Support is also very kind and fast!

LO QUE REALMENTE NECESITABA TIENE TODO LO QUE BUSCAS EN UNA BUENA APLICACIO SUPER COMPLETA Y UTIL TODO PR BUEN PRECIO

Très bonne application. L'équipe est très réactive ce qui est un plus important. Je recommande grandement

Fantastic app. We needed a solution to have reloadable gift cards and this solved it completely! Best of all, it uses the existing Shopify Gift Cards so we didn't have to do much to switch over!