Reviews for Gameball: Loyalty Program +VIP

This app is quite great, the attention they have is just perfect. (La aplicación es increible, el servicio de atención al cliente e maravilloso)

This app will be extremely beneficial in customer retention rate for us we are so excited to configure it to our customers

Customer Service is outstanding A++. This app is SO UNIQUE. There is really none like it. They keep improving their widgets adding new features. Its really good to see an app that builds on itself and constantly improves. Most apps stay stagnant, they get infrequent updates or just patch bugs. Having an app that you pay for monthly + rely on to retain customers such as this, that also gets better with age cant be understated. 10/10. Best app I have ever seen hands down. You just have to install it and try it for yourself. You wont regret it.

We loved this app and the possibilities you can do to gamify the shopping experience, price is very reasonable versus other loyalty services and it's feature-rich. Above all, customer service reps are quick to respond and eager to help you launch your loyalty program. Much recommended!

I recently switched to Gameball from another loyalty app to get better functionality at a good price and I am totally blown away. There are so many ways to customise my program, it's easy to get caught up tweaking settings. I can't wait to deep-dive into segmented campaigns.

Very effective customer service, clean layout, very well thought out and streamlined process! Hope for more improvements along the way!

Habiba was very knowledgeable and answered all of my concerns about the app. We are still working on some things for our initial rollout of the app, but as long as it works with our SHOPIFY POS I feel the app should help boost our future sales and customer retention.

I love this app! It is easy to use, and customizable. The staff is extremely helpful and they keep improving the features. You really can't ask for more!

Very customizable, and support is very helpful and take all the time to solve your problems ! I strongly recommend it :)

Great platform, service is very good, very responsive. Really helps with increasing customer engagement and boosting sales.

Pink Haley

2022-05-22

United States

Very happy with the instruction. Very helpful! Highly recommend for all shopify users. To increase engagement rate and sales.

Habiba did a great job onboarding! looking forward to seeing what this app can do. I recommend this app to add fun to your store.

I am trying to create a rewards program for my customers. I have tried a few different options on the shopify app store and I found Gameball to be the best in terms of UI and user experience. Although, the app is not 100% perfect for my needs, the development team and customer support (particularly Habiba) have been responsive and extremely quick to work to resolve any issues I am having. And have been very open to listening to feature requests for things that would improve my experience. A strong part of why I plan to stay using Gameball for my rewards program is their support team. A quick summary of my experience of how the app works. Overall you have players with accounts and you can reward them with points for doing different things such as signing up or placing an order. Customers can trade in their points for things, such as coupons or free products, on your store. And you can also provide your customers different levels to achieve based on points or money spent which unlock specific things you setup for them to cash in their points on.

Found this app after reviewing multiple apps for our rewards portal. Great service, Habiba was great on our set up call ! Lots of flexibility in this system.

Super effective application that helps me to retain my customers. Also I was glad to work with Habiba, one of the gameball team, such a helpful and patient person who explain everything and moves with me step by step and helps me to understand the application and to implement my project ideas through gameball.

Great customer success team. Super helpful and available for support when needed. The team thoroughly walks you through onboarding and features of app

This app is awesome and the support is really good. It let me jump in right away to start customizing the experience and it also scheduled an onboarding Zoom call for me the next day. I learned a lot from Habiba during our chat and am really looking forward to rolling out our new loyalty program!

Superb introduction by Habiba from the team. Intriguing features and looks sleek and everything is customisable!

It is a great loyalty program with instant support from Customer Success Team!! Keep up the good work

Great user interface, best value for money specially when you run a retention based business and very helpful & dedicated support. Habiba (Customer success @ Gameball) and the entire support team are very responsive & supportive when it comes to troubleshooting internal issues regarding app. Big thanks for Gameball for their amazing solution. :)

This app allows me to perfectly get customers back in to my store! Cha-Ching! Habiba was incredibly helpful and a wealth of knowledge!

One word - Awesome! Habiba in particular was very patient, accommodating, and receptive to our unique needs - we are really happy with our gameball loyalty programme. I definitely recommend this app to any store looking for a loyalty programme.

Great app with smooth user experience and pretty flexible to set-up. Best part is the support team, they know what they are talking about and also suggest great ideas!

This app is deep! Like, you really need someone to hold your hand to get the most out of it. But, it's worth it since it's really rewarding. It basically makes funnels fun, inobtrusive, and doesn't break the shopper's mood/flow. But, like I said, it's Deep. Thankfully, the customer service on this app is really, really good. I've worked with Ms. Elsafty every time I need customer service and she not only answers my questions and is patient with her explanations, she also improves my users' experience keeping my bottom line in mind. She thinks about your customers like it's her business which is really useful and hard to come by. Actually, I've worked with her in meetings; I've gotten help from multiple Gameball team members via livechat, and they're all fabulous. I put Gameball on the back burner at first because of it's learning curve; I almost missed out. This is definitely the best rewards program I have experienced.

The best retention and loyalty program ever. customer service are great and really very helpful. I highly recommend it.