Reviews for Gameball: Loyalty Program +VIP

The customer service alone is worth it. But the program interface is easy to use and looks great. It also has a cool gaming theme which is great if your business is gaming related like ours is

UPDATED REVIEW: I have to say the people at Gameball are very responsive and they got the problem I initially asked for (my original review is below) fixed, so this is now included! I have contacted them a few times and they have bent over backwards to be helpful and REALLY want your business to grow - thanks, Dania :-). ORIGINAL REVIEW: It has been working well, however I've had to disable it as it seems I can't exclude points from the Sale/Reduced items. Therefore, I'm regularly giving double discounts. Other loyalty point apps I've looked at have to ability to exclude discounted products and only include full price products from receiving points. I wish Gameball could do this. This is quite a big issue for me. Apart from that, it was working well.

Great program to interact with customer and help to boost sales in long term. Easy to use and very supportive staff to help you solve difficulties.

great app and support, program works perfect for our site and our customers are happy with their rewards!

Virker som det skal, nem at installere og vedligeholde. Kan kobles sammen med andre app som f.eks. mail løsning så vi kan målrette kunder der tager del i kundeprogrammet. Har kun haft brug for support en enkelt gang, men fik hurtig hjælp uden problemer. Klart anbefales.

Customer support is awesome! Loved working with Lauren, she was super helpful! And really impressed with the app for our growing business.

Flawless integration, immediate and valuable customer service, and the best way to customize your rewards on all of Shopify! Whether it's an onboarding call or a support chat, talk with the reps - they are so personable and helpful!

Una aplicación con un funcionamiento increíble. Se adapta perfectamente a nuestro modelo de negocio. Seguiremos usándola sin duda.

We love the app, we are using it for more than six months now. It's perfect if you have a gaming store or anything else that falls in the hobbies niche. The app itself has really cool feature to reward the customers. It sometimes feels a bit unstable to use in the backend of Shopify, but I would overall give undoubtedly a 5 out of 5 stars. Thanks!

It's fantastic! I already designed this app from an online store that I really like, but when I tested the app in my own store, I loved it! I strongly recommend!

I had the pleasure of speaking with Lauren. Her customer service was absolutely amazing and she helped me walk through the process of getting started. She was very clear with her explanations and was extremely knowledgeable about the product. I love this app already!

An amazing app with great customer support. Quick replies, easy setup and always there to support your with launching!

Superb support from Dania the whole time during the onboarding process. She was super prompt and helpful in answering all questions, providing solutions and suggestions when I ran into some issues. Overall, the interface is user-friendly enough and has a very decent offering compared to other more established players who are charging a crazy premium for almost similar features.

I am using this app for my loyalty program. Great back-end functionalities, easy to handle and matching perfectly with my needs. 100% recommend!

So far everything is working out perfectly. Support is nice and helpful. Will keep using the app- Thanks

I am in the process of setting it up but it has been pretty easy. The customer service team is excellent and took the time to answer all of my questions. Dania is the best! I highly recommend this app as it meets my reward program needs.

This app is so beautiful and delightfully customizable. Certainly worth jumping in. You can really fit it to your brand.

Great product so far and amazing customer service, especially there partnership specialist Lauren DeSouza who we have been working with.

Dania who works in customer service chat was super helpful with all my questions about Gameball setup

Sehetna-eg team is really excited to use Gameball app, it looks great and is friendly to use and to integrate.

Great and simple set up. The icons and levels make it easy to customise to your brand. Easy look and feel on your website. There are some useful ideas on campaigns and extra points for participating in certain sales activities.

Lauren is smart, patient, and available to help with a users needs. She has spent multiple calls screen sharing with me to answer all my questions.

App carina che però può essere migliorata, sono comunque riuscita a configurare il programma grazie all'aiuto della gentilissima Dania :)

We really like this app and the enormous potential it has for customer loyalty and retention. Our customers are enjoying it too. After running into one small problem we reached out to the Support Team and they were able to get things back on track quickly (the problem was completely my own fault, a user error!) Highly recommend this app!

User-friendly product that does exactly what it says it can! Our experience using Gameball for rewards has been a breeze. A large part of that is due to their top-notch customer service team (S/O to Lauren for the fantastic onboarding process!).