Reviews for Flits:Customer Account,Rewards

Always fast responses. They go above and beyond every time and even make some custom edit upon request. Love them

We had an additional requirement to further simplify the steps for our customers, as it wasn't readily available. Got it touch with the team and they fixed it for us real soon. Since your customer support is good, I'm sure you've put in efforts to make this app the right one for Customer Account as well. I look forward for such faster turn around time for any future requests as well.

Phenomenal team. We have had issues, mainly personal preferences we needed corrected. We have over 120k customer profiles, and this app is stable and met our needs. But what is really amazing is the support staff! They are very responsive and have done everything we have requested of them! You should choose this app if you need an account DASHBOARD for your customers! THE STAFF IS AWESOME!!!

Great app but even better is the customer service and support offered by the Flits team. They have massively helped us customize our customer accounts

This app is just WOW! I was able to make it work in a custom headless (Hydrogen) storefront, and the Flits customer service was impeccable in this journey! Will definitely use it in many other headless projects. To the Flits marketing team: please let the world know your app is compatible with custom storefronts! Nowadays it's such a pain finding headless-compatible apps.

One of the best app for Customer Accounts Dashboard with perfect and fast support

What's Up Wellness

2023-11-09

India

very happy with the app performance and support

The support has been excellent. They always provide top-notch support, and timely feedback and go out of their way to provide excellent customer service.

One of the best app for Customer Accounts Dashboard and referal program on the Shopify Store. The app developer is smart and knowledgeable about how things work, very polite always happy to hear the requirements and solve issues in time.

The support team is not only prompt in responding to my inquiry but also incredibly knowledgeable. I appreciate their dedication to providing top-notch customer support, which truly sets this app apart from the rest. It's evident that the team cares about its users and is committed to delivering a smooth and enjoyable experience.

DO NOT USE. if you need account authentication at all whatsoever, this app completely blocks reCAPTCHA from working. Per shopify customer support --> "When reCAPTCHA v2 is engaged, the customer is referred to the 'Challenge' page. This page is not hosted in Shopify theme files or Admin - it is provided and managed by Google. Once the challenge has been successfully completed, the redirect looks for the customer account page. In this case, it looks like when that page is blank the fallback is to route back to the customer account login page. I have also confirmed that other third-party customer account apps have a similar issue with v2 redirect. The problem is that Google's reCAPTCHA challenge page overrides the app's redirect settings, looks for the .liquid it is expecting, and then loops back to the login page. You can consider customizing the customers/account.liquid file, instead of using third-party apps to provide your customer account features. Or, you may be able to request a custom version of the customer account apps that can be recognized by the reCAPTCHA challenge page redirect. Google does offer development documentation: Google Dev Support : reCAPTCHA Developer's Guide / Verifying the user's response." This issue created over 1000 fake accounts and took heavily involving shopify plus customer support to rectify. This app in general is not good. Very limited customization, almost nothing in custom CSS. Not only that but there is a lot better apps for the money that do not cause the recaptcha issue. Ditch this app and go with something else.

An app with great functionality, but I especially want to highlight the work of the technical support team, I had special requests regarding the design of product cards and menus items, they quickly fulfilled my task. This is the best support I have ever worked with. I recommend this plugin!

Can't uninstall any more, so bad

Trie this app, it wasn't for me. I wasn't going to write a review, but decided to because the app doesn't delete its own code after being removed, which causes several large .js issues on my site.

With the Customer Account Page app, you can effortlessly create and manage customer accounts, giving them the power to access their information, track orders, and update personal details. It's like having a dedicated customer service representative available 24/7! Security is a top priority, and this app ensures that your customers' sensitive information is safe and protected. With advanced encryption and secure login protocols, you can have peace of mind knowing that your customers' data is in good hands. i recommended to use it. Amazing community and very helpful keep it up.

We've been with Flits for 4 or 5 years and have been happy with our experience. There have been a few "glitches" along the way but they always have helped resolve them in a timely manner so it wasn't too disruptive to our business. We definitely recommend them!

This is by far the best app for functionality, technical expertise and customer service. I tried several 'customer area' apps in the past and Flits not only does what it needs to, but it offers a condensed, sleek view of what my customers need. They even created a special menu based on customer metafields for my customers to download their CGI files! and fixed some header issues that my theme had with the app. Normally I don't even bother writing reviews but Flits deserves it. They offer a very professional service that keeps you updated at every step and I could not be happier with the results.

The Flits team are ABSOLUTELY AMAZING! They are super quick to respond to any query I have, plus the app itself is AWESOME for customers - it has a nice touch to our website! If you're thinking about downloading Flits, do it now!

I'm thoroughly impressed by Flits APP, particularly the outstanding support team. Whenever I encountered a hiccup, their response was swift, professional, and dedicated to resolving any issues within 24 hours. Completed with screenshots, videos and even custom code. This level of customer service is a breath of fresh air on Shopify APP Store. Their patience and readiness to go the extra mile is a testament to their commitment to customer satisfaction. I highly recommend this app for its superior functionality and customer support.

This app is everything our store was looking for regarding an accounts page. Definitely gives a more professional accounts page look compared to the basic Shopify account page. Support is fast and efficient with fulfilling our request/help. Thank you Bhargav for the amazing help!

We love this app; it's like a super toolbox with so many features, especially the credit store. Moreover, you have "Great Support"! Thank you to all the Flits Teams

The GetFlits Team is super responsive, patient, professional and assisted with customer request for our store. I highly recommend this company to anyone looking for an excellent app and support.

J'ai contacté le sav à plusieurs reprises qui a traité mes demandes de manière très réactive, pro et sérieuse. Je recommande vivement.

What a wonderful app and support team! Answered all my questions and fixed all my issues within a few hours/days! Thank you! Highly recommend to revamp your account's page!

Working with Flits has been a wonderful experience! Team provided excellent service, responding promptly and professionally to my requests. The changes I request is exactly what I needed. I highly recommend Flits for their exceptional service and attention to detail.