Reviews for Flits:Customer Account,Rewards

Excellent service. I needed an invoice layout changed and the service was prompt. Very happy with the App and the commitment to customer service!

Libas

2024-07-24

India

Flits has proven itself to be an indispensable tool for managing customer accounts within Shopify stores, offering a seamless and intuitive user experience. As an avid user, I've found Flits to excel in both functionality and customer support. What truly sets Flits apart is its exceptional customer service. Any issues or queries are promptly addressed by their knowledgeable and friendly support team. They go above and beyond to ensure that users have a smooth experience, offering clear solutions and quick resolutions to any problems that may arise.

Thanks to the complete Flits team for their efforts in making the customizations. The app is functioning smoothly. We genuinely appreciate the time and effort invested in ensuring a swift and effective resolution.

I recently reached out to Flits customer support and was thoroughly impressed by their flexibility and dedication to delivering the best possible results. They quickly adapted to my changing needs and provided solutions that perfectly matched what I was looking for. Their responsiveness, combined with a genuine commitment to customer satisfaction, made the entire experience seamless and stress-free. Highly recommend!

Great app! Amazing customer service, never before experienced with any other app. Very prompt to reply and support is also efficient. The team has helped us with our custom requirements at a very reasonable price. Flits is great and I wish them all the best to keep growing :)

I appreciate their support team. I had an issue integrating their app into my website, but they quickly responded and went into my theme to fix the issue. It was resolved in no time. I'm grateful for their prompt attention.

The support team at Flits really went above and beyond and helped me customize my customer account page. I'm excited to have the exact customer experience that I imagined and it's all thanks to Flits.

Interface is looking nice, features are looking nice. But with the every feature you'll see different charge info. Classic subscription for 5$ has almost the same function of new accounts interface of shopify. The referral program was looking wonderful so I want to see it. But even it has 3 different type of charges if you want to use or try. Easy to understand why people are not using these kind of apps.

VasuStore

2024-05-02

India

Great loyalty and reward app with prompt support. Thank you!

Not recommended, they charge you for everything, very expensive. If you surpass the total customers, they will not warn you, so the features dissapear. They charge you more and more every time you surpass limit customers. It is a method to hold you with the app definetly. Do not use this app or they will catch you forever.

Don't look further, Great App, Great Support

Good app and great customer support. They do not overpromice but at the same time overdeliver

The app is very easy to navigate and the support team resolved my technical issue within minutes!

"Exceptional app with lightning-fast customer support! Every request is handled swiftly, making for a seamless user experience. Highly recommended!"

Gentilissimi e velocissimi in qualsiasi richiesta io facessi! Ottima app, consigliata L’unica cosa vorrei che fosse anche in italiano, magari attendiamo un aggiornamento

Incredibly fast support and turnaround! Thank you for your help!

The folks at FLITS are terrific to work with, and they've really helped us make our customers' experience more robust and easeful. The app integrates well with our theme, and with FLITS' tech support we were able to limit which customers can see which tabs in their account page (great for our subscription members). Overall, we've had a really good experience with FLITS.

This is one of the only apps on the App Store that allows you to create custom customer account menus, that embed or link to other pages. Their team is almost always available to help with design changes or any questions you might have along the way. This is the best way to keep customers organized, and have their Rewards, Subscriptions, Re-purchases, Tracking, Returns, and more all in a simple to use, beautifully designed customer account. Flitz is the best!

Flits works well with our customer's site. Having used the app for one year now, neither me nor my customer have experienced any issues. Support responds quickly and provides my monthly reports promptly. I look forward to another year of excellent service. Thank you!

Brilliant to work with :) they couldn't be more helpful and response time is amazing

My customers are SO much happier being able to see all the pertinent information in their cusotmer accounts. The app always worked great for me. The staff has always been quick to answer my problems and help with any concerns or adjustments I've needed.

This app is slowing down my website. My speed score went from the 70s to the upper 30s with Flits enabled. I looked at their 5-star reviews to find other websites/stores that use this app, ran the sites through a page speed tool to see if it had a similar affect on other websites that use it. The page speed tool I used has a place where you can see everything that loads when you visit a website, these sites I checked from the 5-star reviews do not have Flits on their page load map but my website does. Not sure how they managed this as the Flits code on mine is very prevalent on the map.

Manisha, Bhargav, Vaibhav, and the entire Tech team have proved themselves to be nothing short of amazing. Their top-notch customer service, quick response to my inquiries, and solutions-oriented ethos is the embodiment of stellar customer service. The rapid turnaround time on my requests simply added more to the satisfying experience. Thank you, Flits Team, for setting such a high standard of customer focus, service and patience. Appreciate all your efforts!

This app is exactly what we were looking for. In addition to the many possibilities, the customer service is just excellent! Congratulations to the whole team

Great customer service team! Happened to find this app, while using it i got some issue but the customer service team was so nice and helped me right away! Highly recommend