Reviews for Flits:Customer Account,Rewards

Hukgear

2018-08-02

United States

Good app and very quick to respond to support requests. Highly recommended!

Too greedy, $20 for adjusting credit? I was happy with $5 plan and able to adjust/issue store credit previously, then i couldn't do the same with their new plan, learn how to do business first guys.

Very bad customer service, they do not care about our needs. I have written many times to their customer service, they respond every 8 hours, they only respond with a link where they can solve all the doubts. but if I'm asking for help it's because I tried that

Great app, a lot of powerful features. Gives the customer area a more professional look. We had an issue with the store credit plugin but this was quickly resolved by the support team. highly recommended!

Love this app, gives the customer login area a more professional look, recently viewed products, shipping address, reorder, order history much better than the shopify theme login areas.

Developers put a lot of great work inside of this application. It works like a charm, everything is easy to set up, support is also great, if you want to check how this looks like on a real website check it on at: escapewatches.com

You just don't get better support than this. These guys have been great! App works amazingly out of the box. I needed a customization and they just took care of it! HIGHLY RECOMMENDED! Currently in use on www.gojdc.com

I've used this app on a few stores now and I think it is a requisite for any store. It completely changes the setup of the account page and is fully customizable! Support does there best to help and all issues I've ever experienced were resolved with great professionalism and respect in a few days at most. James, the man, the myth, the legend is a godsend. He takes your requests seriously and treats you like you matter, which many companies can take a lesson from. Thank you Flits and thank you James!

Be careful with this App!!! First and foremost, the STORE CREDIT is an extra $20. The wishlist is $7...that is ON TOP of the subscription plan that they advertise here. Very deceiving pricing IMO. Secondly, it does a lot of code editing in your theme...but it leaves the code there when you uninstall it!!! They have a code delete list on their FAQ BUT IT IS NOT COMPLETE (You have to comb through the code to completely remove everything). I just spend half an hour going through my code just to remove the obvious but who knows what else they put in there. My suggestion, make a backup of your Theme first then just publish that if you don't need their app (or just don't install it). I don't know why they did not suggest to do this in the first place, which makes it a bit sus.

Super fast and powerful support. Absolut TOP !!!

Great app definitely worth a look, even if it's to give the accounts page a nicer look check it out for FREE. Originally wanted a reward app that would integrate with judge.me (also another great review app btw) so store credit add-on was on my list to check out. I also included the social login which gets those members quicker :) Had a few hiccups James was great and helped set up things promptly via chat app. As many before me have mentioned James gives top customer service and always seems to be there when needed d('-')b ... There are a few things I'd like to see in future such as rewards for social shares and follows etc. Hopefully implemented in future updates, I'll certainly be looking forward to that.

this is our 2nd store with shopify and we have flits one the first one.. we always like the app and the way how it is customized.. i have to say support has always been amazing and quick to help

Excellent Application, with impressive support. James is very helpful and a pleasure to work with.

Had a little difficulty understanding some things due to app verbiage but got it sorted through their chat. "James" and his tech team were fast and efficient resolving my issue.

I was stuck and not sure if I had configured this app correctly. I contacted support and James was able to solve my issue in no time. Thank you James. Great customer service!

Love this app and the developers behind it! Very good functionality and options. Looks and works great on mobile. Would highly recommend using Flits to upgrade your customer dashboard, Flits is so much better than the standard Shopify customer dashboard and much better than the other customer dashboard apps we looked at. Plus, their team is very responsive and helpful if you need assistance with the integration. Highly recommend!!

just started using and the customer service is very responsive. More importantly the solution they provided are accurate as they will ask several questions to pin point and make sure their understanding of the problem is correct.

We currently have multiple Shopify store environments running to support our software development lifecycle (Lab, Dev, QA, etc.). Therefore, we need the Flits app components to be incorporated and consistent across all instances. The vendor has been great about stepping in to make adjustments for us as we've built out and made updates to all of these environments. They've been responsive, courteous and overall great to work with. Our goal is to help all of our members look good and feel great every time, and Flits is helping us to achieve this. Thanks, Flits!

Design so good, easy to use & navigate for customers, i totally like the customer service responsive, great apps for every seller in shopify. love it.

Great App and very impressive customer service, made sure everything was working properly and gave me direct advice on how to maintain and customise the app to suit...

Just installed the App. James help was good in installing the app.

Great customer service. Helped with the setup right away once we installed the app. Can't wait to get started. The design is awesome too and very easy to use.

Easy to use and great great customer support

I absolutely love the features. The Social Login, Wishlist and Store Credit features are totally worth the money. The customer support by flits is awesome! They're always willing to help.

I just love it like seriously, all I wish is they add all the extra pay features on the premium once