Reviews for Flits:Customer Account,Rewards

Moroccan Corridor

2018-12-08

Morocco

A must have app, even the free pack. The Account page looks now very nice. You did a great work guys. Thank you!

Great App. Excellent support. Resolves all the restrictions on shopify related to the order page. Great App

Bugs should be this app not flits. It takes support 7 years to reply, sadly 7 years is yet to complete. Most ridiculous CS I have ever had to deal with. Wasted my money and time.

This app saved me for lots of my man hour work and made it easy, quick and best customer service. I got reply from the developer in like few minutes and helped me to learn the app.

Great apps with great Support, i love it so much. they always help me whenever in need! This if my first time found beautiful Customer Dashboard!

While this app seems useful, uninstalling per their directions did not totally uninstall it. I had to restore my website because it still had the flits customer account page all messed up... Beware if you don't know how to clean this kind of thing up, you will be paying someone to uninstall of their code to get your website back to normal

Edit: After I left the bad review here, they replied me immediately. =) First Review: Their customer service is ridiculous. I messaged them a question, they replied through email by confirming what I was asking. I confirmed the question on TUESDAY morning and it is SATURDAY midnight already I still have yet got an answer. Almost 4 days passed!!! Even if they only get one person they should reply by now?!! I messaged them again in between and guess that did not help either.

I was really skeptical about this app at first but I took a chance and tried it. I absolutely love this app and the way it makes my customer's account page look. Especially the ability to embed other pages into the one account page. This app is worth every penny so thus far. It has everything and the customer support team is amazing. Keep up the great work.

Very good app. Great support team. Solved my issues very quick and efficiently. customer dashboard looks great!

Our expereince with this app has been extremely fulfilling. The features of the app fit our requirment and the support services led by James is amazing. They went the extra mile to fulfill me requirements. You can see this app in action at https://vidyaguide.com

Good support and very effective apps I had use store credit for my customer and it's look great to build royal customer

Great Support. I have a really really old theme and they took over and really made it work. I love the idea of customer credits and birthday rewards. Flits does both.

We love this app! I've used it for several stores and it works great. The tech team is very responsive and willing to help and modify anything for you. Highly recommend them.

Very good app. Great support team. Solved my issues very quick and efficiently. customer dashboard looks great!

This app, providing a user-friendly dashboard for customers, is really what we are looking for. It is the only app we found that provides a function to allow each customer to modify their own account information directly instead of sending email to web admin. Also, the store credit and wishlist functions are integrated into one app with reasonable prices. The customer service is awesome! Highly recommended. ---------------------------------------------------------------------------------------------------- They added a new referral program last week, which is fantastic!!!!!!! I am busy and lazy to write a review. But for this app, I am willing to update the review and hope more store owners can use it and help this app become better.

I'm updating my review to 4 stars from 1 star. I had some serious issues with the app. The Flits team fixed a lot of the problems that I encountered. They pushed my ticket to the top. In the end, they fixed the things that were THE MOST important to me and they did so in a timely manner. The only reason I am not moving it up to a 5 star is that there is some work that needs to be done with the app. I would prefer that the css on "My Accounts" page didn't take on their appearance css, it should keep the theme's styling so that it doesn't look as if the customers are on a different website. And the documentation needs to improve. I believe I wouldn't have had the issues I did if the documentation was better. This app does what it needs to do and that makes me MUCH MUCH HAPPIER!! Thank you Flits for fixing the issues. If I could, I'd give 4.9 stars. :)

Had a horrible experience with this app and this app caused our website to crash, which we only figured out because Shopify team had to look into the issue and discovered the app was causing our website to act crazy so immediately uninstalled it. Was promised I'll have my money refunded back to me by Flits and never received the refund. Bad customer service, shady and lack of communication.

very solid app to use with an agile team backing it up. the team has been a great help on solving problems for my store and sending feedbacks ASAP.

False advertising is all over their page. First, they say they have a 30 day free trial. They do NOT. Pricing says $5-$10 based on customers. Description makes it seem like there are a lot of features. The base plan with the advertised price has very few features. Every single feature they list is an additional add on. The add-ons cost more the higher the base plan you choose. Not a good way to do business. Support is not very helpful or responsive. I really wanted to like this app, but to get just the store credit, wishlist, and base features it would be over $50 a month for the level plan I'd want. And who knows if it is any good anyways? They don't let you try the add-on features before paying!

Needs to work on customer service, emailed them four times in two weeks never received a reply. The app doesn't work, however, it leaves behind code in your theme.scss hidden that assumes you are using the app and app is in your customized setting section field. I installed and uninstalled the app within an hour, once I noticed it did not work. I need to report this to shopify, something is not right here.

Just uninstall the app from my store - but the app remains active Found bugs on customer account (didn t sum product quantity) Please remove app from my store I HAD TO REINSTALL MY THEME - POOR EXPLANATION ON HOW TO REMOVE THE APP How to uninstall code? Created by: Alex Brown Modified on: Wed, 22 Nov, 2017 at 1:19 AM Please follow steps: Please click on online store through Shopify left side navigation. Please Go to theme section.You can see installed themes. Click on action button of a theme in which you want to remove code. From action button drop-down menu please select on edit code. Please remove this code '{% include 'flits_snippet' %}' from a theme.liquid file Please remove 'customers/account.liquid' file Please rename 'customers/account-flits.liquid' file to 'customers/account.liquid'. Please remove 'snippets/flits_snippet.liquid' file Please remove 'assets/flits.css' file Please remove 'assets/flits-account.js' file Please remove 'assets/flits-cart.js' file Please remove 'assets/flits-recently-view.js' file Please go to Shopify apps section through Shopify left side navigation. Uninstall flits from there.

Working great! The support people went way beyond the call of duty to help me do a couple of very important modifications to the code! Thanks guys that was a very refreshing experience!

Recent experience with customer support is very vibrant. Recommended. And the app working smoothly as for us as well.

Fast response. Good customer service.

Pretty cool, but I just wish there was a way to either remove the gender options without going through all the code or a way to add a custom option/"other" option. It's unfair to customers who don't identify specifically as male or female. It would be preferable to allow customers to type in whatever they would like in the gender field! Thanks for hopefully taking this into consideration! Update: Thanks for fixing it!! You guys rock!