Themarine
2020-01-11
India
awesome support team help. they provide help as required and as soon as possible they will be there to help you.
gazecart
2020-01-11
India
excelent app and top rated app never seen before please install it and you will be satisfied with this app and customer support.
SmartUnique&Strange
2020-01-06
Vietnam
with professional support, many i have to calculate for my marketing campain but it make it easy and nice background. Great job.
Giftzbubble
2020-01-04
United Kingdom
Excellent support, they helped immediately. My friends started using it too. Great app. highly recommend!!
ilovethedress
2019-12-27
China
Service is great,helped me find the error why offer didn't show up. I tried to creat Volume and buy x get y.But buy x get y will not show up in product page,in this point,Volume offer should work better.
Scratchy Things Premium Pet Furniture
2019-12-27
Croatia
On free plan so far, but this is one of the rare apps that has all the features I need and has a nice, simple and functional options. There was a minor issue with applying the discounts initially which the support fixed quicky and with good feedback. Very happy with the app so far.
UbJewels
2019-12-26
United Kingdom
I found the perfect app for my festival season. Thanks to the discount box app. App has all kinds of discount strategies to attract shoppers. This app has really helped me in the BFCM season. highly recommend this app if you want to provide any seasonal or regular discounts to your customers.
Bangsontarget
2019-12-26
United States
我安装了这个应用,但是我不知道该怎么使用,所以我联系了他们的团队,他们很积极的回复我,给我了很大的帮助。他们团队帮我解决了的问题,并且这个应用很好用,非常感谢他们。我将继续使用这个应用,并且在需要的时候升级到更高版本。
Molle Shop Australia
2019-12-24
Australia
Downloaded and created first offer with help from Thimatic support all sorted very quickly. Awesome support Thank you
MyLittleTravel
2019-12-18
France
As far as I see, great customer service, the support is here to help you when needed so, yes good support. Thanks
Skintology Stockholm
2019-12-11
Sweden
Great customer service! Got help straight away with the setup of the app through the live chat function
GreenChem
2019-12-09
United States
Greet job Jack Patel, they were able to fix a checkout problem due to other apps we are using that were interfering with our checkout process on a special gift I offer using Discount Box. I highly recommend this app!! Thank again!!
CheapSulit
2019-12-06
Philippines
everything is ok ! thanks for the help of the customer support because he helped me to fix the error in the page
Manaily
2019-12-05
France
Great, I had a problem and the support was responsive. I really recommend it. Thank you again .
iknmusic
2019-12-04
China
it is helpful on my store and developer team help me a lot. hope it can help sales. thank you so much!
Tempest
2019-12-03
Singapore
Good help from the developers to solve my issue. Even though it was a simple one. 5 star
Reload Magic
2019-11-30
India
Easy to understand & use. A great app for upsell & cross sales. Use it & watch the results & outcomes.
Go Out Local
2019-11-30
United States
This app requires too much coding required for the features offered. There are other options that are easier to use and will go that route.
Salty Bikini
2019-11-30
Canada
amazing customer service. So helpful and always ready to help at literally any moment ! I recommend it to anyone and very easy to understand !
2019-11-28
India
Works great for our store. Also, the support chat team is quite quick in resolving issues. Recommended!
Charlotte's Web
2019-11-27
United Kingdom
I've downloaded this app for Black Friday, so cannot comment on how well it works until after then. However, I have been chatting to support on live chat to get it set up and they were quick and helpful, so all good so far.
Easy Video Game
2019-11-26
Guatemala
Excellent application meets expectations, the magnificent, fast and efficient support supported me very kindly, easy to install and use the application.
Biotiva
2019-11-26
Germany
App is amazing for discounts. Support team is very friendly, competent, fas-responding. They helped me to set everything up correctly in no time. Definitely recommend this app! :)
The Red Balloon Toy Store
2019-11-25
United States
This app has some great potential, but we just couldn't get the BOGO deals to work across items in a collection unless it was the same item with more than 1 in the cart. I tried to chat with them to get help and after an hour and a half of waiting, they stopped responding. The popups look good once you get the colors to match your theme but the english that is pre built into it is very bad. I am glad they gave us a way to reword all of the messages. In the end we are installing because it was disappointing to have to stay up late to catch them in the chat to just be ignored after and hour and a half. Update: I updated this from 2 stars to 1 star. I found out that the reason I was left without a response on the chat for an hour and a half was because the person I was chatting with went to lunch. Look, I get they are in a different part of the world and they are humans that need to eat, but if you start a chat with somebody, you should let them know that you aren't able to figure it out, you have to leave, and that you will send an email update later. It is very disrespectful to leave the customer waiting for that long on chat regardless of what time of day it is for the customer. It is especially bad when I am up in the middle of the night waiting for a response. I installed another app and am going to uninstall this one.
Valkyrie RPG
2019-11-25
United Kingdom
1. Downloaded the app and installed the relevant codes and back end jargon required to make it work as the auto feature failed. 2. Got everything displaying working (apparently). 3. Created and made our deals ready, hours of testing double checking. 4. Dashboard disappears - Entirely does not load and cannot find any of the deals several days after making them and paying for the app might i add. 5. Contact customer support. repeat myself about four times before they understand what the issue is. 6. They connect to our store and sudden the dashboard is back! no deals get told i have to make them again and to 'trust them' it won't do it again. 7. I go do some other work for an hour or so, get some lunch, come back to it load in and my old deals i made suddenly are back alongside the new ones i made? weird. 8. I get back to testing if things stack with current coupons we have out and so on from a customer request. 9. I test and find that it all applies in cart perfectly fine, but then go to check out the discount is gone and full price is back......???? 10. I ask for a refund, the chat goes offline. get told to email a ticket. 11. Uninstalled it. finding another app with a longer free trial period to work with so we can test it properly. 12. Do not download this pile of garbage. Very bad customer service (if any) and an app that barely functions.