Reviews for DOOFINDER ‑ Search & Discovery

Excelente app para personalizar mi tienda y con muy buenas herramientas para generar más ventas. Y la atención de Yelko de lo mejor, muy profesional, siempre atento al proceso y nos explico con detalle todo lo necesario.

We really love this app and it's functionality. It provides so much more data and analytics and you have the ability to customize the search experience for your brand. Would defiantly recommend, and on top of that the support team is great. Sulaiman was the specific person that helped with our account and he made sure everything was working and going smoothly, and even hopped on a few calls to check in. 10/10.

Really amazing app that drives conversions, and there is so many customizable features! Customer support is fast and efficient, and even helped set up a meeting with me to teach me about further using the app, and the features it has. Thanks!

Really happy with the software, MUCH MUCH better than the built in search function that comes with my Debut template. 2 Thumbs up!

Excellent app. It helped our business modernize and streamline our website. The great customer service helped make the app very user friendly. They went above and beyond to integrate the search window with our site to make feel like it's been there all along. All the added features to customize and direct searches are helpful too.

I would recommend this app. It is very impressive and simple to use. The support is very good. I like the options included with the basic plan but I wish the banner were included because that is what I'm most interested in. The pro plan to have access to the banner is just too much for me right now.

Tara Wilson Designs

2023-05-02

United States

Doofinder added a much needed element for our stie. Thanks to Elias for being persistant, knowledgeable and for getting my sites on point.

Cass was fantastic! I took advantage of the free trial, then reconnected with Cass and he demonstrated the value and benefit to my business via the Doofinder App! A great addition to my website.

Hola soy nueva en doofinder pero por ahora nos ha funcionado muy bien. Me encanta su ayuda personalizada que nos ha dado Yelko. Estamos agradecidos.

Oxidean Marine

2023-04-27

United States

Nicole at Doofinder is like an angel that appeared out of the blue. What a Valuable and resourceful tool that has already proven to Increase Profitability by means of a more Convenient Shopping experience. Highly recommended.

Egor was above and beyond helpful during our trial period. Extremely professional, courteous and friendly during multiple calls. We are excited to see where Doofinder takes us and feel very comfortable knowing we aren't tied down with any contracts, pay for what we want on a monthly basis, and can walk away at any time!

really enhances customer experience using Search with strong metrics and user-friendly dashboard. Excellent direct support and service from Peter and Carl!

Had a great experience with Ayman Dakak setting up this app to my website. He was able to get all the support we needed from his team. Very supportive, respectful and patient throughout the journey. I highly recommend reaching out to Ayman if you're interested. We are now using the app and we're seeing great results so far.

Ayuda mucho a que las busquedas se vean profesionales. Vale la pena invertir en esto. Me ayudaron con la integracion y dudas que teniamos. Muchas gracias!

This has made searching on our site easier for our customers. Easy setup and great help when needed from Elias at doofinder.

I great and big thank you to Igor for all the support with doofinders. Very helpful with shopify!!!!

Aucun service client, aucune aide pour nous aider à la configuration du module , nous ne recommandons pas, ont dois se débrouiller seul

The app functionality is very convenient and works to gather all of your websites data to create a great search experience for your customers.

This app was great until sales stopped as the product stopped working. I called my sales rep several times at the number on his contact page. There was no answer and no way to leave a message, I sent three emails to tech support with no timely response. I then emailed my sales rep directly, and he returned my call. I was only made aware of the DOOFINDER failure when a customer called saying he could not find a product. I tried to search for this product and other products only to discover the app needed to be fixed. The loss of revenue highly aggravated me, and I conveyed this to my sales rep. He then laughed at me, saying I was the first customer in the U.S. with this problem, as they knew many European customers had this same issue. My sales rep. blamed Shopify for the issue, saying it was utterly Shopifys fault the app did not renew and had stopped functioning. DOOFINDER wiped their hands of any responsibility only to offer two days of free usage and to create a brand new account, starting all over again. Another major flaw with this app is that it does not allow you to create the correct related products relative to the product found. WARNING if you want to constantly keep tabs on the performance of the app you are paying a premium for then this is the app you want. DOOFINDER is unreliable and not functional. WARNING stay away for this application!

Schoolwear Centres

2023-04-13

United Kingdom

We have used the product for the free 30 days trial and it is fantastic. It helps the customers to find everything in our website with ease and additional sales. I have no hesitation to recommending the Doofinder to anyone who is interested in growing their business. We have now committed to using the software permanently on our website. Shaun Kilby assistance was very helpful in setting and running the systems.

EXCELENTE EXPERIENCIA SARA DIAZ UNA PERSONA AMABLE Y EXPLICO MUY BIEN PASO A PASO LO QUE QUERIA ENTENDER GRACIAS SARA

Qasim was extremely helpful in setting up the application, and going over all the features. The app was easily able to streamline the process of navigating our website.

Santiago has been working with me for the last month to sample all of the Doofinder Features. The product definitely has added value to our website! Santiago has been great with all of my questions, and teaching me the ropes. The support team has handled all requests as far as integration of the app in a timely manner. Comments from customers about the search engine have been all positive. We will continue testing Doofinder under the paid subscription option to see ultimately the total value it brings!

Have only had the app a few weeks, but so far have been pleased with the design, the results, and speed with which the search bar is operating. Egor has been great to help us and pointing out some of the features we have available to us.

Excelente herramienta, con esto tus productos ten por seguro que seran encontrados por cualquier cliente