Reviews for Custom Pricing: Wholesale B2B

Wholesale prices on showin up at checkout. I brought this to your attention a couple of weeks ago, and I thought it was fixed, but yesterday, a wholesale customer told us she sees regular pricing. I tested it and saw retail prices, not wholesale prices when I checked out.

The bold pricing feature is extremely finicking and difficult to use (not self explanatory or a good UI). However, it works after you figure out the intricate details. We've had so many issues with pricing discounts, but now that we finally figured it out after speaking with Chandan, it should be seamless going forward in the future. She was extremely helpful providing screenshots and letting me know how to update the prices so I can be self sufficient in the future.

Very handy app and swift follow-up on queries!

I wanted to try the basic version but it cost 39 $ instead of the 20$ annonced ? Why that ?

Excellent from start to finish. Firstly app works really well But above all this the support is incredible. Been dealing with Taylor who has helped massively to get this app integrated onto my website. The best support I’ve had from any app installed. Highly recommended.

This app was exactly what we needed to have multiple price lists for three types of customers over 6500 skus. Our site is heavily customized, so I wish there was more access to tying into the code, but it has been manageable. Every time I've reached out to customer service they have been prompt, courteous and helpful.

Irfan was great. They were patient, helpful, and thorough. I am happy I reached out.

This app does exactly what our company needed. We sell our products to both retail and wholesale customers and this app allows us to use the same website to handle both customers. The app is easy to use and provides all the features we need. We did have a little issue with another app causing conflicts with the Bold Custom Pricing app but Daniel and Aman in their support group were quick to respond to my support request and they got the problem fixed right away. The bottom line is that the app works great and their support team is excellent.

Bold have been such a helpful company while getting our Wholesale website set up - particularly Aman in customer service who has gone above and beyond to ensure we have a website thats fully functional for our Wholesale customers needs. Really impressed with this company.

The UI is not always the easiest, but it works overall well for what we need it: giving wholesale prices to our partners and it is flexible enough to handle different margins, or even a set price for a special item.

Great app, exactly what we needed. We had a small issue at the beginning and it was rectified, customer service responds very fast, thank you.

Bold has been great for our online business. We have 4 tiers of customer pricing and bold has allowed us to easily and effectively set this up. We have never had any issues and strongly encourage others to using this application.

This app is super easy to use and works perfectly for automatic discounts when buying a certain amount of an item. And when we have price increases and need to update it is just as simple as when you first set it up.

app works great... shame its overpriced ( i think its like 20$ a month ) which is the only reason for the 3 star rating

Greatest app! It does everything it promises. We had great experience with customer service as well, prompt response, quick action. Thanks, Bold Team!

Bone-In Food

2023-08-15

United States

It is a good app. We are direct to retail, not wholesale, but when our farmers have a lot of one product we can help move them by offering incentives for people to buy more. We like the app. The only thing I wish would be fixed is some items' default products, for no reason, begin tracking inventory even when I set them not to. When this happens, people can not add more than a few items to cart and we have to troubleshoot. Happens often. Can this be resolved?

Great app, provided the solution we needed. Saved me from chasing invoices constantly with wholesalers. Also meant we could bring all our sales into one channel and collate data.

Excellent support and easy to use tool to enable us to customise our volume product pricing for certain specific products. Bold's full suite of customisable products are exceptionally useful to us as a business and a pleasure to work with.

Great app and helpful developer team over there. Helped troubleshoot some minor issues with the Detailed Pricing set up and store is working fine now. Thanks.

We manage 2700 customers, many with custom discounts on over 9000 sku’s. We are able to create profiles for 25 price classes, and give specific discounts for each price class. The amount of time it would take without this app is inconceivable. Highly recommended .

Customer Service is superb. The team is very responsive, and they will really help their customers to fix their issues. Shout out to Chintak - you rock! Thanks for your help! Appreciate it.

Bold Custom Pricing is an easy-to-use app and vital for a wholesaler like ourselves where we have different prices for different customer types. I faced a couple of difficulties integrating it with my store but our Customer Success rep A.Chahal was able to solve both issues within a couple of hours of getting in touch.

Everything works as advertised. When on rare occasions things break, the customer service team is quick and very helpful.

Very useful product. Very helpful staff if anything does go wrong - they get back to you in a very prompt manner.

Bold support has been great. They've helped me promptly both with their own product and with other issues outside of their scope both promptly and cordially. Thanks Bold team!