Reviews for Cross Sell & Upsell by SSC

Phenomenal support, very slick implementation, driving real sales!

Kurly Klips

2015-10-20

United States

Excellent customer support! Would recommend to anyone. They got me up and running with my heavily customized theme in no time. True professionals.

Really fantastic customer service!! Simple to use app with great cross promotion. Thank you!

Great little app that does exactly what it says on the tin. Excellent customer support, and very proactive: they reached out to us to offer to install the app on our site for free!

This is the most important app you can add for your store! Our business relies heavily off of recommendations, so I knew we had to find one that was easy to use and that delivered. I cannot say enough good things about this app and the support team literally answers within minutes. Thank you so much!!!

works well and very attentive and helpful tech support!

I love this app! It is exactly what I was looking for to cross-sell different products on my store. I love that I can choose exactly which products to show. Stuart was extremely helpful in helping to install the app on my site - I didn't even have to lift a finger.

great personal service. versatile coders can work within complex themes and make their product work flawlessly and in the style you like. great job guys!

Brilliant app, the team installed it for me in no time, ran into a small issue but they fixed it within 10 mins. Easy to use. Highly recommended.

Not only does Cross-Sell do exactly what it's supposed to, the support is incredible. Stuart got back to us right away with any questions we had and actually created a functionality we asked about specifically for our shop. I highly recommend this app.

Fantastic app and absolutely top notch support - 100% recommended.

Great app and really excellent service. I'm not good on computers so I ticked the box asking for help with installation - I was really amazed by the level of help given. I'm using the Kagami theme and Stuart has made the app fit in beautifully. Really pleased with the result and cannot recommend them highly enough.

I am truly shocked that Shopify neglected to recommend these guys. Stuart is right on top of things.. Very VERY helpful and considerate. I really appreciated the way he thought about the workings of our design and taking time to make things look right. I felt I have received great personal service for my brand without feeling I had to beg to get it. For their price point, they are doing a great job and deserve as much business as we can give them - and NO, they did not pay me to say this! They are just really good, and it is refreshing to find.

Absolutely amazing app with super and fast support. I have a little problem with image setting and steve give me a support to solve the problem! Great!

This is our second site now using Cross-Sell (so, goes without saying that I'm happy with the application). Again, the team at Cross-Sell over delivered on expectations. I put in a request on a Sunday and they had a customized version of the app setup within the hour. Awesome!

Love this app! It looks great and the customer service is exceptional. Had a few hiccups after installing and Stuart was super helpful at resolving. Highly recommend this product!

Very pleased with the app and the service. The app was exactly what we needed for our store. After installation, it needed some tweaking, of course, and Stuart was accessible and on the ball. Not only does the app perfectly integrate with our new Shopify store, but the service was top notch and very responsive. Nothing but high praise!

Love this app and super customer service! Had a few issues after installation and Stuart was onto it super fast. They even did a free customisation when they realised the issue was more complicated and was going to take a few days to fix. Cross Sell looks great in my store and so easy to use.

The problem with most cross-sell apps is they require a lot of traffic and data to get working intelligently and then they don't handle some of the most common issues with cross-selling: accessories or companion products. Cross-sell is the easiest app to get the exact companion products you want to showcase on a product page. After one day of installation we sold enough accessories on our Classic Satchel page to pay for the app for a year. Also the customer service is uncommonly amazing. We have a custom theme and getting some apps to work correctly is frustrating. I've had to drop a few because I couldn't get them to work. Not Cross-Sell. After installing the app on the FIRST screen you see you get a choice to either read instructions for easy installation or have some HUMAN help you do it. I have no idea how they can provide this service for free, but they do and I needed it and their support team got me setup almost immediately and now I have my products exactly how I want them. The only thing I can add is install this app before they come to their senses and start charging more for it.

Having installed Cross-Sell in two of my existing Shopify stores, installing the app in a third was a no-brainer. Not only does the app provide a clean and intuitive method of customizing recommended products, the member's dashboard also offers an environment that makes creating and amending those recommendations a fast and efficient process. Well done! Almost immediately after installing the app, the support staff at Keeping Shop contacted me to make certain the installation had gone smoothly. When I indicated what theme I was using, they didn't hesitate to customize Cross-Sell to blend seamlessly with my store's look and feel. All free of charge! For the price, this app is money well spent... no matter how you look at it. Thanks again guys! You're ACES in my book.

Stellar app and just as fabulous customer service. These guys went above and beyond to help get the app integrated into our site flawlessly. Highly recommended!

Great app! Super easy to use and great support from the Cross-Sell team to seamlessly integrate the app with your chosen theme. Highly recommended :)

Rug Gallery Outlet

2015-09-02

United States

Very nice app and great support. I would recommend this app to everyone.

Great app! Shows my customers the different colors they can choose from by style. Support was very responsive and helped us through all of our issues. Definitely recommend this app!

Takes just moments to integrate but still has very powerful configuration and customization options. Had to contact the developer for some minor support and received a very quick and helpful response. Would recommend this plugin to any Shopify user.