Reviews for Cloud Search & Product Filter

Great Shopify app and excellent customer service! Works well in our outdoors food shop. Five stars and thumps up!

Great app and the level of customer service it provides. The user experience is seamless and intuitive, making it easy to accomplish tasks efficiently. The customer support team is knowledgeable and friendly, always going above and beyond to resolve any issues or concerns

Abra Cards

2023-03-20

United Arab Emirates

Absolutely AWESOME! Nikita went above and beyond to support us after our search bar didn't work on handheld devices. Cannot recommend enough - brilliant service, and super prompt support. The best Shopify plug-in we have installed.

A must-have. I just wish they add more design customization. Functionality wise.. It's amazing, especially for the price.

Anekke

2023-03-15

Spain

The app works very well, and any problems/requests we have had Nikita has been very quick to provide help and support. I highly recommend this app to anyone who needs to add filters to their website.

Filtering based on metafield values was quickly achievable by reaching out to their support, which responded and had completed our request within about 1 hour! Rare to find support like this!

Nikita has high attention to detail and so quick to respond, happily helping me with customizing a few things. This app is everything I need for my clothing store, thank you!

Хорошая поисковая система, ищет везде где может, по товарам, статьям и т.д. Плюс фишки для продвижения товара. В целом рекомендую этот поисковик, не многие такое могут, и цена хорошая и хорошо ищет.

MoYou London

2023-03-06

United Kingdom

This app has only one job and it can't do it properly. By default, filters that already exist add new tags automatically, fact that it's not explained anywhere. However, if you create a new tag filter from scratch it won't do that (also not mentioned anywhere). You will go crazy not understanding why certain filters just reselect all tags out of nowhere. In addition to this, the UX is atrocious. When you edit a filter there is no "save" button, so whatever you did it's done. If you add too many collections to the filter where it should appear you can't see all of them, so you will need to remember them instead (absolutely great if you onboard someone new in the company and they can't see this, yay!). The more I use this app the more I feel it's really badly done. Also, customer service was kind of arrogant.

Great app, helpful support. Very helpful and easy to use app, website looks better with this feature and clearer to search for products. Thank you

This app does exactly what I need. And the customer service is amazing. They helped with some of the set-up that I could not figure out. They also helped with some custom items.

Cette application est géniale et d'un très bon rapport qualité prix. J'ai cherché pas mal de temps une application de ce genre et j'en ai essayé plusieurs, celle-ci me correspond parfaitement et Nikita est très réactif. Bravo !

Update: The App is slowing my store way down. Their Team is working on it though. I really like what this app does so I continue to give it 5 stars. I'm looking forward to the correction being made.

First of all: Nikita responded very quickly and was extremely helpful. The App is working fine even though with some challenges for us, because with have around 300k items.

The best customer service I've received from any company in quite some time. We had a minor issue with our SKU structure and the search results. I contacted the company and they created customized fixes for our SKU format very quickly. Explaining the issue was a bit complicated but they totally understood our needs and customized our search exactly how we needed it. Thank you!

Had to ask for a little help with setting it up but the team was very helpful and gave clear instructions or helped with the extra coding we needed.

So far so good! This app has everything we needed and the price is good too. We had a few minor issues integrating it in our theme, but support was very responsive and fixed everything very quick.

The App works great, and the team is super responsive to help with any questions, the name of the guy who replied to my e-mails is Nikita; we had some errors with our website, but he was quick, and he fixed the issues.

The app is great and support is even better. Had a ticket opened, and they closed it the same day, within hours. Very happy with the app so far!

This app works very well! There was things what I only imagined in earlier webshop. And customer service is amazing and fast! Thank you!:)

707 Street

2023-02-07

United States

Great app with a wonderful support team! Allows for complete customization of your filters to help your customers find what they're looking for. We had an issue and the team was able to fix it up exactly how we wanted it. Overall - wonderful experience!

The APP best matches the requirement of our store and is very easy to use. Thanks to Nikita for the prompt response to solve my issue.

Thank you Nikita for your quick management in solving my problem with the mobile search engine. I recommend this app for its functionality and technical support. Congratulations team!

Excellent app, well worth the money and does everything we need. Also the after sale support was excellent, Nikita was very helpful and professional.

This app has been really good for our business - it produces good search data and looks great on the website. The technical support has also been top notch - working directly with the developers we were able to put in place some custom code for our search implementation that really helped!