Reviews for Chatty: Livechat Helpdesk, FAQ

it's very easy to use and the support was very friendly and fast responsive.(shout out to Prakash :) ).

I want to extend my heartfelt thanks to the support team for their exceptional service. Mia and technician Maison did a wonderful job addressing my concerns promptly and professionally. Mia was incredibly attentive and made sure to understand every detail of my issue. Maison, on the other hand, displayed remarkable technical expertise, quickly diagnosing and resolving the problem. Their teamwork and dedication turned a stressful situation into a smooth and positive experience. I couldn't be happier with the service I received. Thank you, Mia and Maison, for your outstanding support!

It's a great app, I love the look in our webshop. Easy to use and custom. Great support as well from the team about anything.

Amazing app and amazing customer service.

App works great! And good customer service too, they can help you set it all up. I worked with Emily quite a bit, she's fantastic!

Tiana is very enthusiastic. Thanks!!!

Budizzz

2024-08-08

Türkiye

Better than most of the paid tools and it is free :)

Amazing app! Not even paying I could find a better app. Linda was super fast in helping me set up everything.

I'm currently in the process of configuring Chatty for our store, and I am already impressed with the app's potential. The setup process has been smooth, thanks to the clear instructions and intuitive interface.A special mention to Lydia for her kindness and incredibly quick responses.

Great help, quick response

Very good ui, very good service mia

The best experience with apps in shopify. Very useful the the best costumer service. Hana was very helpful and fast on solving the issues and questions.

Homeoanimo

2024-08-07

Canada

Nice app. They offer a quick and great support. Thank you for Judy for her help.

Customer service was great! I got help from support in a super fast manner and the app itself is great to use

As always, whenever I've needed assistance with the app, the online help has been excellent. Judy was no exception. Great app with growing capabilities, and excellent customer service.

Fantastic app and super easy to install and set up. I had one question but Hana replied instantly and sorted it immediately for me. Highly recommend for anyone looking at live chat and helpdesk options.

The fastest response to my question I've ever seen and Hana has been amazing with helping me out. Early days yet, but the FAQs which is what I installed the app for looks sleek and easy to navigate.

Finally, a live chat tool that is multilanguage, has quick replies (a customer can select), and is hassle-free. Very friendly and fast replies by Tiana and Nikita of the support team. Highly recommend!

Amazing app. So far so good and the customer service is great. Linda really helped me out out got me up and going again. Highly recommended

The app is one of the best I've found here. I needed to clarify some doubts with the attendant Lydia, who promptly resolved my problem. Very good, I recommend it!!

I faced an issue when trying to display my FAQ page on my website. The support team was incredibly helpful in resolving it.

Perfect application ! The support is very nice, I recommand it ! (French user)

I've had an excellent experience with Chatty: Livechat Helpdesk, FAQ. The app is user-friendly and packed with helpful features. What truly sets it apart is the outstanding customer support. The team is incredibly responsive and always ready to assist with any issues or questions. I highly recommend it!

Some small issues in the beginning, but the team was helpful and sorted them out quickly. I got help from Audry, Maison, Tracey and Pamela.

Works well and has great customer service to help you through any issues.