Reviews for Chatty: Livechat Helpdesk, FAQ

tiana is lovely

This is an excellent customer service chat software with full functionality, and the customer service staff was quick and enthusiastic in helping me.

I had a problem with my translation and reached out to the Livechat Helpdesk, where i got great help from Hana, who was quick and supportive and now the translation is working perfectly!

Great app! Fast support Audrey was very helpful and fixed our small issue quickly, we’ll be using this app for a long time!

Good app, glitches a bit, missing some features and customizations but support guys are active and helps to manage problems - Nikita and Charles did a great job. Until it's free, it is good, but if there will be fees in the nearest future there should be fixed many things.

I'm currently in the process of configuring Chatty for our store, and I am already impressed with the app's potential. The setup process has been smooth, thanks to the clear instructions and intuitive interface. A special mention to Audrey for her kindness and incredibly quick responses. Her support during this setup phase has been outstanding, ensuring that we get everything up and running without any hitches.

I got the best service in this App. Hana helping me so much. Thank you for your help!

I highly recommend this app, It looks amazing and has everything I could ever want, I've had other chat/FAQ apps before but they weren't it. Also Thank you Lydia for helping me with my questions.

Hana

Hot Chillys

2024-07-25

United States

Hana was a great help in setting this up. Thank you!

Perfect app for quick chat. I would definitely recommend this app to anyone who's looking for a helpdesk, live chat and FAQ in a chat box for your website. I was facing a few technical issues from my end but Mia from the support team was very polite and helpful.

Audrey was very helpful in helping me set up my notifications for my live chat. Thank you so much Audrey, your the best!

Amazing Support team

Firstly the app is great and so easy to use. I'm just setting up a new store and had a couple of really small appearance related queries. I was connected to Hana through their support team and she was awesome. Did everything I needed in double quick time. Great product, great support!

Buen servicio por parte de Hana

We've been using Chatty for a little while, the interfaces look professional, and the plugin is easy to work with. Encountered a few small issues during set-up, which were quickly solved by their live chat team, in particular Audrey and Nikita. Would recommend Chatty for proper FAQ and contact info to your customers.

Hana has provided excellent support whenever we have questions or issues with the app. Solutions are always provided promptly and Hana is also very patient. This app has really helped our own customers when they were confused when shopping on our website.

Setting up is a breeze with Emily and Tony. Switching over to Chatty and hoping this chat app works for us!

Great live chat app, fully functional and completely free. Customer support is responsive and Hana was eager to help with my questions. I'm willing to subscribe if they support quick replies to messages from notification emails in the future. Overall, worth 5 stars!

Hana was super nice and went above and beyond helping me out!!! I'm extremely grateful for her!!!

Helpdesk is top, very quick response to my questions. Also very friendly, thanks for this Linda

Very helpful customer support and very fast to respond. they helped me with everything i needed and went out of their way to help me. Highly recommended!!

I have written twice for support and the CS people is so kind! Always resolve my dobubts.

Free app has good function, 5-star even though some little bugs now. Agent Audrey help me shot the trouble timely. Thanks.

Tiana helped me out today very well, thanks!