Reviews for Chatty: Livechat Helpdesk, FAQ

THE VINTAGE REALM

2024-09-17

India

Great app and excellent customer support. It helped us fulfill our needs! Highly recommended to all shopify store owners.

Ultmax

2024-09-16

Canada

Great help. Thanks.

MonPattern

2024-09-16

Spain

Highly recommended! I have used several similar apps and this is the best of them all without a doubt. It is very intuitive, you can customize and translate everything. The customer service is excellent, they have helped me a lot and have always answered my questions super fast.

Ell Soll Fashion

2024-09-16

Israel

Great support! Nice app, has a lot of options and features.

Really easy to set up compared to some other solutions. I had some minor question and Tiana in support was really helpful. Really considering to install the same app to my other site as well.

The app has many helpful features for the website. A staff member Hana helped me to fix things so quickly.

It's very useful tool for my online shop. I used the default inbox in the past, but I found Chatty is more helpful. The FAQs function and Email integration saved time and made us more efficient, I'm recommend it, and you can't imagine it's all free. Thanks a lot, Chatty team.

Very helpful support team. Many thanks for Hana!

Ms. Hana, the customer service representative, was very professional and patient, and solved my problem

Charles was awesome! He helped me removed the powered by chatty label quickly and he was very friendly. I'm convinced this app will make my store more user friendly! Thank you so much!

Excellent app! This app is very user friendly and easy to edit/adjust to your needs. Lydia was very nice and quick to respond with my app question. I would recommend this app to beginners and experts.

I had a problem with the English translation, I therefore asked for help from Chatty's customer service, I got help from Hana within 15 seconds. One of the Chatty employees, she is very customer friendly and solved the problem in just 2 minutes! That's why I recommend Chatty to everyone!

Very good service, Prakash were able to arrange everyting i asked for.

Great and fast support!!

A big thank you to Hana for all her help in installing this app , I will recommend this app to people Thanks again

The app has really made it easier for me to run my business online. It's very intuitive and has allowed me to integrate a direct customer chat and a customizable FAQ section all in one place. Now my customers can quickly find answers to their questions or easily contact me for more complex issues, which has greatly improved the user experience. I also want to thank Hana from the support team. She was amazing in helping me set up the app and answering all my questions. Her knowledge and patience made everything so much easier and faster. Thank you so much, Hana, for the amazing support!

custome supoort team is amazing and responive

Hana was helping me our very fast. I could only recommand the app.

Overland Outfitters

2024-09-11

Canada

Chatty App has definitely been game changing for our online store. It's been great being able to communicate with customers in real time. Thank you to Audrey for helping answer all my questions in a quick and timely, and resolving any issues. Keep up the great work!

Utilizar chatty ha sido una experiencia única, me ha permitido desarrollar más mi negocio permitiendome conectarme mucho más con el cliente mediante un buen servicio. La recomiendo.

Very good software. Absolutely free, but the high-quality customer service is impressive. Highly recommended.

Hana & William were extremely helpful in testing and resolving my issue. Both polite, professional and very knowledgeable.

I wanted a chat function for my website to try out. I am not great with technical stuff so I decided to message the help line and within minutes Tiana had me up and running with all my requirements and fuss. She's so patient. You have a customer for life. Thank you

"I really like your service, especially your team members Lydia and Andrew. They talk very nicely and respectfully. So far, I've received the best service from both of them. My request is that I continue receiving service from them in the future as well. Thank you."

I was looking for an app that I could use for customizing my FAQ page, and I stumbled upon chatty. I'm amazed at all the features and customization it offers whilst being free!. The support is amazing as well, right after downloading the app I needed help with something and Jasmine came to rescue and solved my issue in no time.