Reviews for Chargeflow Dispute Chargebacks

Chargeflow is literally amazing. The people working for this company are extremely nice and helpful. Best part is their service and how they charge for their services. They take so much stress away from us with the chargebacks as they do everything for you. Absolutely incredible!!

The app is very easy to use. I appreciate the super quick respond to our chargeback case and the very good costumer support.

Wellbots

2022-09-08

United States

Great customer service and solution. Communication is top notch. The dashboard is very clear. Happy to be working with Chargeflow to handle our chargebacks!

This is one very professional company. I still don't have any issue resolved from their side because I decided to install it after one huge chargeback but even after the initial meeting I am pretty sure they are the ones who will help me in the future. Looking forward to it. (Not really, who likes chargebacks :)

Chargeflow has been helpful in fighting our disputes, and winning us cases which are time-consuming and complex. The team are helpful and polite and always available to answer any queries.

Very informative and helpful, easy to work with and actually cares about provided assistance to cases!

I have a fantastic experience working with the Chargeflow program. The app. is easy to work with and has helped save our company thousands of dollars in charge backs. It has also save us hundreds of man hours gathering the correct information to dispute the case. The Chargeflow team has been very easy & helpful to work with. Jim

Great app! I highly recommend using them, if you are looking for a company who is specialized in fighting chargeback. Boaz was the agent who assisted us along the way and he was very infrequently.

Great App and great people! It saves me a lot of time to outsource handling Chargebacks to Chargeflow.

Charge flow takes care of everything! It leaves more time for us to focus on the customers and making improvements to our business. Many chargebacks can also be result of fraud so to know we don't have to spend time worrying about all of that is a big relief! I am always able to speak with support through chat and its very quick and always always so helpful! So far I'm really glad we decided to work with chargeflow

Very helpful team. The process saves a lot of time for business owners. Recommended installing to protect your business from fraudulent chargebacks.

The service behind this app is really well done I highly recommend it if you deal with frequent chargebacks!

I was pleasantly surprised to see the useful and user friendly interface that was atomically set up when I installed the app. Right away it located a current charge back request and began working on it. Today I had an onboarding session with Boraz which was very helpful. So far this looks like just the partner I need as I work to expand my sales.

Easy dashboard, amazing customer support. It simplified our work in terms of replying manually to each chargeback.

Very convenient to use and will save me a lot of time and money. Will be using for a long time. Thanks to the team for explaining how it works so well!

Asking for unnecessary permissions and information that is not relevant to apps performance. also don't have an explanation as to why they need to know our payouts. *update* Since we posted this review the team have contacted us explaining in more detail as to why they need access to certain parts of our Shopify store. When we first reached out to their customer service regarding the access, they didn't have an explanation, hence the low score review. However, they have really dedicated themselves to clearing up the misunderstanding, educating their support staff and gone the extra mile informing us the customers. Thanks for clearing everything up :)

Their customer support team is awesome; they reached out within days of installing the app and explained how it worked. So far very impressed with the services.

Just installed the app and although I don't have results on the chargeback just yet, I can say: 1.) The product is well built and designed. 2.) My customer service agent, Boaz, is amazing. Great communications, understood the problem, was able to answer my questions very well. I'm looking forward to seeing how well they fight my case!

I’m a new customer to this app . I had some questions & they reached out immediately to schedule a zoom call to answer all my questions. 5/5 this company is very hands on , can’t wait to start winning these chargebacks .

Great service, Great app that saved plenty chargeback for us. Will save you money. I wish I would of found this earlier. Thank you!

I wasn't sure what to expect when signing up for these guys. We a lot of our cases but we wanted to let someone else handle it for a change and increase our win rates. I have to say I am not disappointed and they are extremely thorough. I was literally blown away by the depth of info they had on an order in dispute. None of the cases we handled ourselves had as much info so I would imagine their win rate is considerably higher. After signing up Mr Edelman contacted me for a 30 minute chat. He really sealed the deal for me. Highly recommend these guys to take the stress away from disputes for PayPal, Stripe, Shopify Payments etc.

I used this app to take the pressure of chargebacks off of me in the long run. Their policies were clear, they were so professional and patient and most importantly, the work was swift in fighting against the chargeback. 10 out of 10, would recommend to all of you.

After 6 months of using Shopify to power my small business, I was hit with a chargeback. I came across Chargeflow with great services. I was contacted by Boaz, its great to actually speak to a person than AI. Where he went over how their service works. 1 day after using chargeflow they had already gathered all evidence regarding my chargeback and was submitted. Overall great experience, representative Boaz was very helpful and personable. Very satisfied

I used this app because recently I have been getting a lot of chargebacks. The team was able to assist me for sure. The are willing to help & have great service!

The app is proffesionally made and support is great. Yet havent tested its full potential but Im happy I got it so far