Aikido Steel
2023-01-16
Canada
Love the Chargeflow app. Has saved us hours of time manually compiling and submitting chargeback responses. Highly recommend
Curvee
2023-01-16
United States
Very friendly support and easy to integrate Would def recommend them if you don't want to deal with the hassle of chargebacks
FreeStyle 4Ever
2023-01-09
Spain
I just install the app easy through Shopify and the support team are really nice but before i use the service, the Shopify or Chargeflow team ask me to confirm the following condition. Dose anyone here has experience with this? Your next bill You will be charged for this app once you start using it. These charges appear on your monthly bill and marginal bills. Calculated based on usage of this app (max $250.00 USD per 30 days). Thx for help Today 09.01.23 my support manager confirmed ( No monthly/minimum fees whatsoever, we charge only when we win). All good and thx for fast & good service
CLUB VIP France
2023-01-09
France
Excellent service and communication. Got an installation help with Goaz. Super Easy, super professional. Let's see now how the app works ! Best,
Creative Home
2023-01-05
France
Beautiful experience, lovely onboarding and very friendly UX. Shout out to Boaz for his amazing assistance!
Dotflakes
2022-12-27
Canada
I just started using this app. It's too early to evaluate the service. However as of now it is okay. There is a technical issue with this app, I have only one open dispute but it's showing, twice in the dashboard. I have reported it. Hope it will be fixed soon. The customer service is very responsive. The app developer Boaz is very nice person. He initiated a virtual introductory meeting with me which is really appreciated.
DNS Wear
2022-12-27
United States
Great team to work with and the idea of helping to win the case with percentage from the case is great agreement to have this app installed on all your shopify stores without no monthly fees!
Luxora London
2022-12-20
United Kingdom
Very informative and helpful, easy to work with and they recently also won a chargeback for me which is great! Definitely recommend this app to all store owners.
Recommendation Letters
2022-12-18
United States
Great app and an essential tool for all Shopify store owners. Very detailed and thorough. The app works for both physical goods and digital products and services.
Van Everrett
2022-12-15
Germany
I got this app after a colleague recommended it to me. The service is awesome, it saves so much time that you can rather spend on working on important tasks and the customer service is great too.
Paradsis
2022-12-12
United Kingdom
I recently had my first experience with Chargeflow's customer support team and I must say that I was pleasantly surprised. Everyone I spoke with was incredibly helpful and went above and beyond to make sure my issues were resolved. I was initially hesitant to give Chargeflow a try because I had heard mixed reviews from friends, but I'm glad I took the plunge. The customer support alone has made it worth it for me. I would definitely recommend Chargeflow to others based on my experience.
All Time Mats
2022-12-09
Canada
The team is highly professional and responsive. I'd recommend this anyone who wants to scale their business and invest valuable time into business development, rather than dealing with disputes.
Cablenova
2022-11-30
United Kingdom
We've been using Chargeflow for about 6 months now, and the amount of time and money they have saved us is unreal. Their support team are professional, timely and always open for a chat if you encounter any issues. Can't thank you guys enough! Love from UK :)
Vinia
2022-11-29
United States
Researched and interviewed many different chargeback services, and found that many of them are lacking the core features that Chargeflow has integrated into their app. They automate the data pulling, build out and submit each chargeback, and even have dedicated support agents managing all this for you, I really couldn't believe it until using them for over 4 months now. The amazing part is, they only charge you based on winning the chargeback, so they are aligned to do the best job possible. The team is friendly and amazing to work with also! Highly recommend.
2 Nique's Creation
2022-11-23
United States
Gentle man very informative about charge backs looking forward to implementing charge flow with my store
TheWavyyWay
2022-11-23
United States
I used this app and immediately got direct communication on zoom within 48 hours excellent service so far ! waiting for my result on my chargeback
Thea With Love
2022-11-22
Australia
I have the app on my shopify store. It makes me feel safe knowing that Boaz and Yuval are always ready to chat to me and help me with any chargebacks or fraudulent transactions on my website. They are just a quick video call away. Online fraud is hard to deal with, so it is great knowing that these guys are keeping an eye on my online store and are there ready to help when needed. They are part of the team I have helping me with my business. Great chatting to you both today! Jan (Thea With Love)
odverto
2022-11-22
United States
Good service!! There went above a beyond with helping me they made me feel like i mattered great service.
Ripcorde
2022-11-02
France
There app looks really great ! I don't have a lot of chargeback for now, but I think they will certainly help me a lot ! Plus the support team is extraordinary ! You install the app (that is free) and the next day you already have an onboarding call with the person that will help you if you have any issues :)
rrebecasglamboutique
2022-11-01
United States
love the app i would recommend it to everyone and their customer service is great they helpped me set up my store great job
My Picks for You
2022-10-27
United States
I've been selling online for almost 20 years; I've had my share of heartache being targeted by scammers. Chargeflow just won a HUGE chargeback for me. The scammer groomed me by following through perfectly will 2 smaller sales, then went for a $1100 sale, WOW! (that was a first). I must say, I think this is the very first chargeback at that level I have ever won. They fought a few other chargebacks for me that I lost, but that was my mistake of not seeing some problems (no charge for them to fight them, they only charge a percentage if I win)--I didn't catch the key things that set me up for the loss on those. But this big one, I did more correctly, and they won. And what's wonderful? I did NOTHING! no filling out forms, no grappling with faxes, etc.--chargeback came in, they did everything immediately. Lastly, they are always available within one minute to chat if I ever have questions. VERY professional people. Use them! Save yourself TONS of time and headaches.
Mike n' Mandy's Corner
2022-10-26
United States
So far it has been a good experience. I appreciate the one on one conversation to introduce me to the application.
Kitchintelligence
2022-10-06
United States
We've been using Chargeflow for about a month now and they have saved us A TON of time and effort getting our CBs submitted. Plus, they do WAY better than we were with the amount of info their system is able to pull in. Boaz and his team have been great to work with and I highly recommend you check them out to streamline your CB processing.
Gods of Zushin
2022-09-29
Malta
Interesting, it is very helpful and after few days we just made a call to discuss further. Very well recommended!
2022-09-21
United States
I used this to manage all my chargebacks across all providers and keep everything in one location. Very easy to use.