Reviews for BON: Loyalty Rewards Referrals

Excellent app, great customer service at most have in your Shopify Store! It makes so easy to reward customers with BON Loyalty Rewards & Referral A+++++

Friendly and helpful team which solved my problem. Looking forward to see great results with this app.

great app and great support.. better than most other paid loyalty apps... here a lot of functionality are free.. support also is very available to help you.. i installed the app and immediately Emily did all the necessary setup and helped me also to import old customer from another loyalty app thank you

Customer service is responsive and provide great service. The app works pretty well and it's pretty clean and able to customize on lots of settings.

From the very beginning this app is easy to navigate and set up for your business' needs. One quick question with the team and they are readily available to help you, and if not due to Timezones they get back to you as quickly as they possibly can when they are back. They are complimentary and so helpful with everything. Even just taking a look at your site and providing some feedback :) The team I've spoken to so far is Emile and Daisy and they are both lovely to work with and I know there is going to be no issues :) Very excited for new things coming to the app after mentioning a few things that would be desirable :) Thank you for all of your help so far!

tl;dr: BON is super cute, easy to use and customize, offer FOR FREE what the other reward programs offer in their paid programs, and their Customer Service is beyond expectation, if you get Emile be prepared to be all the way taken care of. Only con is right now they don't have the POS in person shopping feature but it is coming! They took great care of me quick so they got my business. I recommend switching to BON! I am beyond impressed by this new app! They bring a new meaning to customer service in my experience. I'm currently using Smile and wanted to try something new just because so I searched and the visual of the preview I saw on the App Store was super eye catching so I thought I'd give them a try. It's super easy to navigate, SO MANY MORE CUSTOMIZATION FEATURES THAN SMILE and it's FREE!! On top of that, clicking around I saw that I could request to get the BON branding off and met Emile one of the customer service reps and within 5 minutes of chatting with her she had got one of the developers to take it off just like that. They take care of you here at BON. My ONLY deal-breaker is that their app does not work for in store redemption on POS yet. Emile assured me that it is on their development roadmap. With the service I got today, I'm willing to wait! Also, Emile assured that the development team will help transfer my customer's smile account points over to BON for a smooth transition. So BOOM! They got my business for sure!

The app itself is very easy to use. I think it's pretty user friendly. I was also surprised at it being free! The support team is great too!

Firstly I just want to say thank you to Daisy, whose professionalism in answering and helping me get my problem sorted, was exceptional. She not only helped fix my issues but she went the extra mile with the help of Kyle to give me that perfect finishing touch to how my Loyalty Reward system would look to the customers. I've been looking for several months for a reward system that I could introduce in my website, and as a small business that is just starting out, this was perfect. It was inexpensive, easy to integrate and set up. And now that I know their customer service is top notch, I'm a little more relaxed in knowing that assistance is available to should I encounter a problem. Thank you to Bon Loyalty for helping me reward my most loyal customers with ease.

I'm so impressed with this app! It's easy to use, highly configurable, and best of all the support team is simply amazing. Lots of ways to earn points, a built-in ambassador program... this little app replaced 3 other (paid) apps I was using before, and best of all it's FREE. I wish I could give them more than 5 stars, they truly deserve it!

The app is easy to set up and to use. Asked for customer service and Tracy gave me a service of excellence. She was super friendly, easy to talk to, she resolved the issue and also guided me through the app. It definitely exceeded my expectations. Recommended.

We're building a new customer experience for our website, and having a loyalty scheme is really important to our customer base. We were attracted to BON Loyalty Rewards & Referral because it offered the functionality we needed, and is very customisable (plus you can see really clearly how it will work on the sample store, which some of the other apps don't show). Emile offered excellent customer support (even though it was technically outside work hours as it was during the holiday season!) and Kyle provided development support within moments of a request being made. The rewards scheme setup is really slick and straightforward and sits well with our website. We look forward to seeing how it helps develop our customer base.

BON is an amazing app. I had a quick response from support, and they have an astonishing team! Compared to the rest of the loyalty reward apps. BON easily is the best in my opinion. There are lots of options for customers to earn and spend points. Customizability is vast compared to the competitors. Unlike all other apps, they are NOT greedy and ask for 400$/month for customization. Easily, the best rewards app available!

Had a great time using this app and would definitely recommend. It's got all the features a paid app does but it's completely free, no hidden fees. Customer support is great as well with a quick response time. Overall a very good app.

I love this app. It really does the job! And the support team is amazing, they know how to deal with any problem! I'm glad that I met Emile on the chat box, such a lovely person. I truly recommend it.

Macy Kate Boutique

2021-12-29

United States

I used this help to create a loyalty program for my customers. I used an Affiliate App solely for 6 months, but didn't feel it was encouraging my customers to shop or feel appreciated. I switched over and now can reward my customers with points for free product as Birthday Gifts, Referring friends, following our social media platforms and joining our email! THE CUSTOMER SERVICE IS AWESOME! I had one question, which Daisy was quick to answer. The one question turned into three more and Daisy was beyond patient and answered and FIXED my issues I was having! So far, way impressed!

Emile is so helpful and kind!! I actually felt like I had a friend chatting with me as I did site updates at 3am, which was so cute considering this work is usually very solitary for me. Also the app itself is fantastic and very easy to set up. My rewards tab on www.ch13.co is customized and fully functioning with only 1-2 hours of setup (and I'm very slow). It blends well with my modern theme (Pipeline) and I am very very excited about all features being available for free at the time being. I absolutely would and will recommend this to friends with their own shop sites considering the lack of paywalls is amazing and not even my favorite part :) -Cat

I needed a good royalty program and came across this all-in-one solution. The app works perfectly and the customer support is on point. I would totally recommend this app

there is currency mismatch as "1 points earned for each JPY1 spent" means 1 points for each 1 cent in USD... when your currency is USD, its said 1 points earned for each $1 so it should be 100 JPY, not 1 JPY.. so main part of earning points is not working for Japanese market...unfortunately they said they cannot do anything so cannot use this app but the customer service, Emilie was very kind and nice to answer all my questions! thank you very much!

This software is very good. It can realize the functions I need. Customer service Emile's attitude was very good. She was very kind and helped me solve some problems. I thank her very much

Many great features! Supports multiple languages easily, and so many options to easy customize, and even better - it's free - and the extremely quick support and help by Emile Can recommend

Amazing app, easy to use, great customer service & very usefull app for referall programms and you pay commission via points or Currency as well.

The best loyalty app we've tried! Not only do they have all of the features and functionalities that you've ever need in a loyalty app but they also have the best customer support! 1000% recommended!

Amazing Customers Attention and the App works perfectly for any kind of needs... totally recommended! The best by far!

Easy to use and set up. I had a couple of questions that were answered by Emile. She helped out a ton and answered all my questions. Looking forward to using this on our site.

BEST LOYALTY APP ON SHOPIFY!!! I was greeted by Emile as soon as I started customizing my loyalty widget. She was very wonderful and helpful with suggestions on how to grow my loyalty customers, how to add my social media to the rewards and also removed their brandmark all for FREE! I couldn't have asked for a better loyalty app to add to my website and I'm glad I came across Bon. Other loyalty apps I had connected to my shopify required a monthly fee just to customize it with my own brand colors. Other apps would still include their brandmark even with the cheapest monthly fee they would provide. Bon has saved me a good amount of money and I love being able to customize it to my brand colors and even add my own banner photo. Most of all, I really loved the care Emile had for my developing business, it really says a lot about a company. Bon is the way to go and you won't be disappointed.