Reviews for BOLD Discounts ‑ Flash Sales

Hi Bold Discount, chat help is easy and practice. Great service with @Priyanka, fast and useful! Thanks Bold Discount.

Great App, working well and fantastic helpful support team!! They have installed code again without any charges when I replaced my theme. I recommend to everyone.

Somehow it bugged out all the prices in my store. It took my old prices and didn't save the new ones. Please be careful when using this app.

The app works well, but the company does not allow for a development instance without paying for it on top of your production instance. If they changed that policy to match most other vendors I'd give them more stars...

Pretty awesome app and great prompt service! We are killing it on Black Friday Cyber Monday and couldn't have done it without this program! rogueriderindustries.com

local eclectic

2019-11-29

United States

Dylan was great! so helpful. Great customer service. This app is helpful if you have a complicated discount going on.

Finally an app that shows the previous price and auto applies a discount without having to use codes!!!! Seriously been looking forever! Well worth it. Great customer service as Art and Rahm set everything up for me because I do not know what I'm doing. Awesome company!

Customer service is great! Paul in customer service and Rick in Dev helped fix my issues promptly - saving the day! Thanks Guys

Bogartstore

2019-11-28

Norway

Been using this app for years - and it's an absolute MUST-HAVE! Ran into some (self-made) issues, and received tremendous support from James B and Shawn B. Couldn't be happier, and will definitely continue to recommend. Five thumbs up!

Great work of client suppot, help me a lot, saved me a lots of time, especially thank Brenda L & James B, good job :)

Best customer service from Art over the chat. We had a last minute problem and they immediately helped! Perfect

Anyone on Shopify who is looking for an easy way to apply discounts this is your product. Tech support is amazing very helpful and works very well. Cannot recommended the team at Bold highly enough.

This is the best app they have at Bold. Especially for the big sales like Black Friday. Can't say enough about the customer service at this company, too. James Bartlett and Rob Payjack went above and beyond in making sure I had this running in time for Black Friday. We try to wow our customers at our store and that's exactly what they did for me. Great customer service on the normal tip, too! Fixed my install issue online while I waited.

Awesome! i almost deleted the app because i was confused about it but DANIEL helped out and now im set with it for life, thanks for the help Daniel!

Great app to manage discounts and to make visitors see whats on sale! also great support. Really good experience

Great Team, Art helped me solve all my problems. App works great and Bold aways goes above and beyond.

Very nice app. Has many features that make your store look more professional. Very easy to use and great customer service, highly recommend the app.

Customer service is quick and very responsive. Dan was AWESOME and went above and beyond helping me out!!! This is my second BOLD product app (Product Options & Discounts) and I am very happy with both. I'm thinking about getting Bundles in the future...if they will offer me a bundle price that is!

We use bold Discounts for our Black Friday sales. support is excellent, very friendly and fast. Thanks to Rahul, Derek and so many more at the Bold Team!

customer service via chat is fantastic. Dylan was so helpful and kind! Looking forward to exploring all the features of this app

Working on a logo offer that works with pop up carts like PayPal. Sukh helped me great! I am having the team work on my site now.

Legend's Creek Farm

2019-11-20

United States

Great support from Mayank and great app! They always go out of their way to help make things work and can't beat the chat support.

My MAIN issue is that they falsely advertise with images showing the sale countdown clock on homepages - THEY DO NOT OFFER A HOMEPAGE COUNTDOWN CLOCK. Despite Bold showing many images in their blog and sample websites showing it on the homepage. You can only put the clock on ****individual product pages***. Additionally, I've had many issues with this app not working properly - one time the sale wouldn't go down and customer service wanted me to wait 24 hours for me to help, meanwhile my customers were able to take advantage of a sale that was supposed to have ended and I wasn't able to stop it.

I'm sure this app is useful for smaller shops. Unfortunately, we found it to be very inconsistent and unreliable. Support is very slow and there are features that don't work the way they claim. Shops with collections carrying more than 50 products aren't going to have a good time. I was very hopeful when I first found the app but left after the free trial to find a more reliable solution.

The biggest mistake of my e-commerce journey: I installed the Product Discounts App by Bold. I scheduled all my products by collection to be in sale. Some collections had a 10% and some a 15%. I tested the night before with one collection and everything worked. When a price is discounted two things happen: 1. the regular price appears scratched next to the discounted price and 2. a SALE banner appears on the right top corner of the product. When I woke up at 5 am I checked the store and it was a DISASTER, this is what happened: - Some products had more than 15% discount (this was impossible, since 15% was the highest discount that I was offering) - Most products didn’t show the regular price next to the discounted price, only the discounted price - The SALE banner was missing in a lot of products - Products that already were discounted and in a collection I didn’t apply a discount were discounted as well… Bold was manually undoing the job that took me HOURS. Some guy was in my store reverting my work. Someone went into my store, without my permission and started modifying the prices for each product only to show the regular price. Did I ask them to do that? No, I did not! How dare you go into my store and change things around without my consent? I reached out AGAIN to try to understand what was going on, you Bold's customer service confirmed that someone on their team was manually reverting all my sale prices to my regular prices (again: who authorized that?). I revoked Bold’s access to my store and contacted them again to see why there were doing something so senseless, negligent and completely disrespectful, super unprofessional… HOW DARE YOU? Then, I had to go again and start putting half of my store on sale because Bold undid my work without my consent or my permission. At 2pm my nightmare was over. Bold had me going crazy from 5am to 2pm, that’s 7 hours of my life wasted because of an app that doesn’t work, customer service that is incapable of doing what is asked of them and senseless and negligent behaviour. I had to postpone my Black Month sale all because of this… all ruined, all my planing and effort just disappeared. DON'T USE THIS APP OR ANY APP BY BOLD EVER.