Reviews for BOLD Discounts ‑ Flash Sales

I used this app to set up my site wide sale and it was done in less than 5 minutes! Great App. Only criticism I have is the plans could be cheaper but overall happy

Priyanka was very helpful and solved my issue very quickly. I am new to the app and so far I feel like it would be beneficial.

I just started with this app. I just finished by first discount. It was extremely easy to use. Very user friendly.

I decided to go with another bold app, and of course I needed help. I think I deleted the app about 4 times out of frustration and tried other apps, but I kept on coming back to this one. I decided to reach out for help, and I was happy I did. I ended up getting Aryan Sharma. I was happy about that, because Aryan did at outstanding job with helping me with the bold upsell app. I promise you, if it wasn't for Aryan I would have given up on both apps. Awesome customer service!!

Priyanka provided excellent service in helping me with the installation of the latest version of Bold Discounts.

Lilla Rugs

2020-04-10

United Kingdom

The app is far better than majority of others I have tried. You're able to have multiple discounts at once and add products in quickly and easily. The support is great, they will always help where they can. The only thing I've noticed is a slight time lag - when you click from page to page to view products, for a second there is no sale and then it pops up a second later. I do have a large catalogue and perhaps that is why. Overall, highly recommend!

Colori

2020-04-09

Canada

Great customer service ! Carter helped me throughout all my problems on the app. He was very patient with me. Thank you

Disappointed - started using the app yesterday and the discount set until Sunday DISAPPEARED on Saturday morning. A purchase went through without the discount. Also, had to se the discount twice before it took, even if I was told it was synchronized with the shop. In trial period right now, we'll see how it behaves, but I lost trust this will properly without supervision.

Boutique du Cordonnier

2020-04-03

Canada

Got very good serice from Naman for an issue. Thank you very much Excellent customer service by Chintan. It is very nice to speak to a person instead of chat or email. He answered all my questions and told me to call back if a have difficulties. Thank you again!

Just added. So far so good in terms of setup. Waiting to see if it works. Good luck to everyone else who adds this app.

MacDougall Bats

2020-03-18

United States

The app works really well for doing any kind of sale at anytime. It's definitely a big time saver for changing all the prices with a lot of variants. Customer service from Rahul was above and beyond to help us do something "custom" in regards to corona virus. If you ever do sales, Bold Discounts is the one to get!

I resolve one issue with the customer service , Mr. Naman is five stars guarantee.......the app works very well Thank you

Review Update. I'm still using Bold Discounts but it's only because of the 5 Star support that they offer. After my first, disaster with the app, I installed a previous version that was more stable but still buggy. It added code into the site and messed up my image view for a while but a big shout out to Guri who fixed it all for me. So, for now, I'm sticking with it as it is great for bulk discounts. I've upped the stars to 4 because of the support I received from Bold. It would be five if there's wasn't the issue of rouge code. If they can make it more stable then it'll definitely be 5 Stars. **Forget about this app. It was a total nightmare. When I deleted the discounts I set up from the app they were not removed from the store so I had to go into the site and remove each one and re-price them one by one! Also, some of the discounts the app applied were 30% & 40% rather than the 10% & 20% I wanted and even a few products were reduced to €0!!! I don't like writing poor reviews but as this app cost an extensive amount of money (in extra discounts) and time, I want to warn others about the pitfalls.

Excellent app so far. We have a jewelry online store, so we are always in the need to changed prices for a large number items for every special sale, flash sales, etc., and Bold Discounts App came extremely helpful for us. The tech support team is excellent, their assistance is always friendly, professional and fast, very effective I must say, they have always made us feel relaxed and confident that they will always be accessible and friendly solving our doubts. So far we´re happy. Thanks Daniel and all the team members that have given assistance at some point. All of them; AWESOME!

Hickory and Tweed

2020-03-05

United States

Great app for running bulk discounts. Carter was helpful with customizing the features i wanted to display.

Shopify doesn't have a modern system for marking products down and setting timed sales. It's an oversight that's quite strange, but thankfully for a reasonable price Bold offers this app that allows you to create discounts on a schedule with a number of features that make things like flash sales possible. The installation was straightforward and the user interface is as well. I haven't needed support until today for a minor issue. This is after over a year and a half using the app. My customer service rep Naman asked if I could write a review while in the chat, so I'm doing so now as a professional courtesy. (Thanks, Naman!) Converting sales is your job as a shop manager. For many of you, it's just one job out of an almost countless array of responsibilities. It's daunting. Shopify's lack of markdown tools makes something like this actually pretty necessary if you have an inventory of thousands of items and variants like I do. In my experience markdowns are better for customers. They see the discount, can calculate savings, and need one less step to punctuate a sale. I recommend trying the app. It's a set it and forget it solution that your customers will appreciate as much as you. You can even tag sort sale items so that they populate a special "Sale" collection in your store automatically. It's pretty great and well worth the $15 a month. Is it dumb that Shopify doesn't have this feature already? Yes. But Bold made a nice app in the meantime.

I do dropshipping since 2 years. I DON'T RECOMMEND THIS APP ! THEIR CUSTOMER SERVICE IS NOT WORKING AT ALL AND IT HAS MESSED MY STORE UP ! NOT HAPPY WITH THIS AT ALL !!!!

Its useful, saves us from manually adjusting sales prices. Wish it could create a sale with multiple discounts for different products. Life is never so simple

Boutique Thomas Marine

2020-02-18

Canada

Aryan and Kelsey were very helpful and efficient ! Great service and very polite ! Can't wait to use all the feature from Bold apps ! Then i had some help from Carter and Kelsey and they gave everything they got to help me with my issue !

Carter, Kelsey and Guri were great help today! They got my app up and running for me without any problems!

Great app! Easy to use and make sales. Customer service is on point. Needed a special request and Kelsey and Timothy (coding) were right on it! Seamless integration. Very impressed!

I love this app and this company. Kaiser helped me quickly and got me going with installing and configuring my app in no time. Definitely recommend.

I use this application to schedule campaigns and offers, it is very easy and efficient. I recommend for sure ! Also I used the technical support and all was perfect. Good product, nice team.

We have been using the app for a while now and ran into a little problem. The support was excellent, Brysen in particular. The support was helpful and quick to reply.

I have had the Bold Discount app for several years and love how easy it is to set up new promotions. The support via live chat is excellent and Kelsey deserves a special shout out for going above and beyond to help with a snippet code installation for the countdown timer. Highly recommend!