Reviews for BestChat: Live Chat & Chatbot

Good customer service, individual support and assistance. Useful tips for using the application. Thanks!

This app is actually really really well made, especially to be completely free with no hidden charges. My only thing is that you can't translate the app text. You can choose from preset translations, but I want to be able to customize all text anywhere on the app. The other thing is that there is no real sync with Shopify data. You can't see what people have in their cart, you can't see order history, you can't do anything with the customer account or Shopify orders. All you can do is see what page they're on and what info they used to self-identify. If it wasn't for those 2 things, it would be the perfect app. But I'm going to uninstall it because I need the other features.

Wonderful app with fantastic customizations, very happy with it and super happy that it's free. The only thing missing is maybe a selection for translating to your own languages, an option to add "other" to the languages tab because for example Lithuanian is not an option. But still very happy.

This chatbox is the shit! not a 100% but a 99.999999 % what more you need to get hooked right now! Jokes apart, im just loving this app!!

Loved this app when I first installed it, but then came across an issue where I could not login. Had to use another chatbot for a bit, but Kyrie and the team fixed my issue and I am now able to use their app. It's such a great app and you can customize quite a lot and really make it your own. One of the best chat apps I've seen so far, and they offer it free which really helps smaller or startups like myself. Customer service is almost always around and a pleasure to speak with. Thank you!!

这个软件对中文的适配很好，很适合我这种英文不太好的卖家。目前产品是免费的，对刚想入门shopify的卖家来说非常友好。客服支持也非常及时，希望以后会有一些AI相关的功能帮助我自主处理售前问题，还有一些社交媒体的深度集成功能。

试用了很多类似的应用，都没有这个完美。安装使用很方便，外观，欢迎语，自动分配，自动回复，工作时间什么的，几乎所有能想到的功能都有。手机APP使用也很简单。客服服务也很好，帮我解决了个大问题。非常推荐。

This program runs very smoothly on the website, the overall use is very smooth, and the customer service replies are also very fast and friendly.

This software works well, customer service is responsive and problems are solved accurately and efficiently, this software can do a lot and is worth a try, but there is one thing I would like to improve, the ability to see messages from customers and reply directly, at the moment it is only an online chat function, I hope it will be added soon.

We are really enjoying this app. It has been an important addition to our business enterprise and development. We highly recommend this app.

I just started using BestChat (my first try at a chat application). Super easy to setup and get going and they provide excellent customisation options for a free app. Support is top notch too, will definitely recommend it to others!

The application works well, the customer service response is fast, the problem is solved accurately and effectively, the application can do a lot of things, it is worth recommending the application

Top ! J'adore, le service client est disponible et à l'écoute. De plus, visuellement, le chatbot est très beau !

Simple live chat widget that's easy to install & customise & also link to messenger, instagram & whatsapp. Also has an automated chatbot feature. Excellent customer service. Just installed but will play around with it more.

Wonderful app. The most amazing part about them is their support team. Very helpful and always eager to help you out.

Really perfect app, easy to use. I'm very impressed by the customer service, Kyrie is amazing, very responsive and helpful. Thank you BestChat

I like this app. It has a friendly interface and many features like quick responses, prepared for you. There is also the mobile app (notifications about chat are useful for me). This is a free app and it's a pleasure to use it.

I recently installed the BESTCHAT app on my Shopify store, and I am extremely happy with it. The app is easy to install and use, and it has helped me to improve customer engagement and boost sales. Rating: 5/5 stars

Definitely recommended for all stores. It is easily customizable, most settings can be changed, even minor things, it gives options to connect your own social media such as facebook, insta, whatsapp, if the customers are more comfortable texting there, and to top it all it is free! Too good!

Very useful App with great customer service. Highly recommended for any webpage. Easy to use and install, very customisable.

软件和好用，售后服务也很好。会有客服不定时联系，问一下使用体验。手机下载了app软件，客人有咨询时，能第一时间收到通知。并且app软件上还能实时看到访客的登陆情况，非常的方便。有问题联系客服，也可以马上得到答复，之后还会继续使用，谢谢。

Fast App Easy to use Perfect I like the App and I recommend for all business owners to use this App

I often use various chat software to interact and communicate with potential customers.this app has some good features and functions. Firstly, the interface of this software is very simple and easy to use, which is very suitable for beginners. Secondly, it provides many useful functions, , which can help me better communicate and interact with customers. In addition, I have also used another marketing chat app called kamichat https://apps.shopify.com/kamichat, which is also very easy to use. In short, whether using a competitor or my own developed software, it depends on the specific usage scenarios and needs. I believe that everyone can find the most suitable chat software for themselves and use it to better communicate and interact with customers.

产品设计的很全面，该有的功能都有，并且界面UI做的也很好，设置起来很简单，推荐给大家使用。现在还是免费的，希望后续可以推出一些多的AI回复的功能，方便使用。总之还是市面上一款比较好的产品，强烈推荐吧！！

The app was not only incredibly user-friendly, but it was also packed with amazing features that made my interaction with it smooth and enjoyable. But what really stood out to me was the exceptional customer service provided by Kyrie, one of the representatives for the app. Kyrie was not only incredibly helpful and knowledgeable, but also had a great sense of humor that made our interactions all the more enjoyable. Went above and beyond to ensure that I had a positive experience and patiently answered all of my questions. Overall, I would highly recommend this app to anyone.