Reviews for BestChat: Live Chat & Chatbot

I love this app, This app help us a lot, I can't imagine how much I've suffered for a Chat app, but now i found it, The Best app i ever have

相比其他对话插件，这个使用简单，不需要复杂的设置流程，界面清晰明了，功能也能满足需求，遇到问题客服响应也非常快，会主动耐心帮助解决问题，总体来说使用体验很好，非常适合我们这种新建的独立站卖家，强烈推荐！

This app is great for new merchants, easy to set up and the customer service staff is very helpful in solving problems. Recommend using this online chat tool.

"Effortlessly boost sales & customer satisfaction with the top-rated Shopify chat app. A must-have for any e-commerce store!"

After adding this app we felt it was a little more complicated to set up than others. Also, when a visitor initiates a chat, you cannot simply reply. You need to go into a tab and then click on the visitor and then initiate a chat from there. From here, after you click into the chat, your welcome text is sent ... not automatically when a visitor asks a question and they are waiting for you to respond. This complicates things a little. Also, after a visitor asks their first question, there is no-where for them to add to this if they need to add to their first message. They have to wait for you to reply or initiate the chat from your end. The app on iOS was glitchy and extremely slow and stopped working. Customization is limited as you cannot change the link colors in Quick Answers. They are set to blue. This being said, customer service is VERY GOOD. They were very helpful and tried to help us set it all up although we had already spent hours on it and by that time had had enough. if we had taken them up on the offer, maybe all would have been ok :) I think in time and with some updates this app will be amazing but for now it is not for us. Do note: If you uninstall YOU WILL need to contact Shopify to delete some fragmented coding as the widget does not delete when uninstalling.

very fast and helpful support. I was in a real pickle needing to change some of my settings and weren’t able to access my PC to change them. The support team quickly assisted and had it changed for me in under 5min! Definitely recommend this APP!!

Great app with very easy to use features also with excellent customer support. Highly recommended for websites.

Nice APP for beginners and business starters They have nice customer service and the applications are useful and easy to use

I've been using BestChat app for several days now and I am really impressed. It is easy to use, integrates with my Shopify store seamlessly, and the customer support is the top-notch. I would definitely recommend BestChat to anyone who is looking for a live chat and chatbot solution.

This is the best live chat program I recommend to all store owners, thanks family bestchat-livechat&chatbot

This app is amazing to set up, easy to understand. It’s very good so far! The support is very good as well

amazing support helped me set up quickly and it works really well. friendly service and quick. Thank you

The software is very easy to use, with many functions, and the customer service staff is very serious in helping us complete the settings

this is the best app i have came across by far. very easy interface and easy to use not like many other complicated apps..thank you

简单实用，很不错，希望开发更多的功能，比如自动翻译、社交媒体来信转到APPA接收这些功能都还不错，可以完善一下的，客服服务也很不错的，太多还蛮好6666666666666666666666666666

里面的功能十分的好用 里面的功能十分的简单 能够满足日常的需求。而且客服十分的有耐心帮助你解决一切问题 如果你在找一款合适的LIVE CHAT，我个人认为这是一款十分不错的一个软件。强烈推荐这个软件

Very good app! Support is awesome, their response is very fast I wholeheartedly recommend this application.

very good support, instant response, very helpful in troubleshooting and solving problems. saving me lots of time. Edit, people, this app is better than the chat app of my phone company!!!!

BestChat has transformed my customer support on Shopify. The real-time chat, customizable features, and seamless integration make it a must-have app for any online store. Highly satisfied with the exceptional service it provides!

I was very satisfied from the first moment I downloaded the application. there was only a small deficiency that I needed, when I shared it with their team, they made an effort to improve it. It's great that they value their users so much ! best app on shopify if you need live support and communication... in addition to this there are many other great features in the app !!

The application is very nice, I have been looking for the right one for a long time, the support is very efficient, the design is nice and the functionality is very good - congratulations to the team.

Nice review. Satisifed by using this app. Very happy about their instant customer support. Thanks for everything.

I recently had the pleasure of using this incredible chat app, and I must say, it has exceeded all my expectations. I want to take a moment to express my utmost appreciation for the exceptional customer service I received from Alice. Her dedication and attentiveness have truly made my experience with this company memorable and enjoyable.

The overall experience with BestChat is simply seamless and works perfect . Great Customer Support Service.

This app is so easy to install, doesn't have any chat limits, the designs of it is friendly and appealing, and the best way is free of charge at this moment, so I advise anyone to install it, you can live chat with your customers from your phone(they have an app on ios and android). I really can't believe I found an app like this.