Reviews for Back in Stock: Restock Alerts

This is a fantastic app and I am a little upset I did not find it sooner. I needed a little modification and the developer took care of it ASAP. Reduces emails from customers asking when an item will be in stock. Auto sends emails letting them know they are back in stock. It even keeps track of sales produced through the app. Simply outstanding.

Similar to the other great reviews here - required a bit of customisation to display perfectly in keeping with our theme and after a quick email the changes were made dev-side within a few hours. An additional tweak for perfect spacing of a button was no trouble and handled in a similarly speedy manner; again within a day and over a bank holiday in the midst of a global pandemic so kudos on that. The app itself is stellar and does everything we need it to and more. Notifications for OOS products, batch delivery/notification settings, customisation options and purchase tracking all work well and are easy to deploy/work with. I tried a few other apps which all seemed quite expensive for fairly limited functionality; this one has a fully featured trial and we intend to infinite using it into its paid subscription. Thoroughly recommended.

This app is awesome! Extremely see to set up, it is pretty much all automatic out of the box. We needed a slight change of our theme and James was able to get it done in less than 12 hours after I sent the request. Highly Recommend!

My Shopify theme wasn't already supported, but a quick email to support and they had it up and running quickly! They were even kind enough to move and change the button on my product page to get it exactly how I wanted it. My customers are very excited for text alerts when items come back in stock, and started signing up for them right away! 30 Day Update: We are still loving this app! It’s helping me plan my orders to be sure I get enough of those in demand products, streamline our restock alerts, and save time by automating them!

This is such a great app. I've previously used it on other stores and have just added it to my own website. Customer support is fantastic. Would highly recommend.

This is a fantastic app that has been critical in capturing orders when we are out of stock. The notifications that go out when we are in stock again drive immediate revenue. The support team here is top notch.

Japanese Green Tea Shops

2020-03-07

United States

I have a custom theme which also includes a "back in stock notification". I thought it was working perfectly, but later realized that almost all of my notifications were going "unread" (and mostly winding up in my customer's junk/spam folders). Not much point in sending notifications if customers don't see them. I tried just about every "back in stock" notification available but none of them worked well enough for my strict standards. Finally I gave this app a try. "Out of the box" it worked flawlessly. (Most of all customers were actually receiving my notifications). I did a lot of testing for this app to make sure it was perfect for me. Well before my trial period was up I had already decided that this app will be part of my store permanently. I had a little trouble getting it to look just the way I wanted, but the customer support I received from James was fast and very professional. Their support worked with me tirelessly and eagerly until I got it PERFECT. It looks like it was made just for my custom theme. (If you want to see what it looks like in a real store have a look here: https://japanesegreenteashops.com/collections/blendy-stick-coffee/products/agf-blendy-aroma-blend-elegant-rich-instant-coffee-24-sticks-48-grams). I have over 300 products in my store and I manage everything myself. Since my products are "perishable", I have to keep a small inventory so that I can provide the freshest products with the longest expiration dates. Even though I restock almost daily, I was still missing sales because of even one day that and item was out of stock. This app solved my problem. I saw sales from the first day I used it. The "dashboard" is also very useful. I can see which customers are after which items, this really helps me set my limits for inventory. The price is competitive, especially if you consider "you get what you pay for". This app performs very well, customers actually receive the notifications, support is outstanding and it can be customized to fit your theme perfectly. I give five stars without hesitation.

Very useful app. Notifies our customers automatically to recover otherwise lost sales. I needed a little customization and received hep from the developer right away.

The app is great and the installing process is easy to follow. I also loved all the customizations that are allowed and once I needed the support they were really fast in responding. I recommend the app.

Tread Labs

2020-01-31

United States

Back In Stock is incredibly easy to set up and James from support is both helpful and speedy. We didn't have any issues integrating this app into our theme and once our inventory came in stock, the emails went out very quickly. The app has already paid for itself!

This app is great and does exactly what I need it to do. Very easy to navigate too. I would definitely recommend this app to any store that has in demand products that tend to sell out.

Investor Crate

2020-01-22

United States

LOL. Added this app to our store, it installed itself and started working perfectly by itself. The entire process took about a minute. Even the 'back in stock' e-mail matches our theme perfectly. Incredible. I have NEVER had an app be this easy and straight forward in my life.

Great, valuable extension that offers functionality which, frankly, should be built-in to Shopify. We particularly enjoy BackInStock's JavaScript API since we use a custom storefront.

Paper Tube Co.

2019-12-04

United States

The app wasn't working for us, but the developer solved the issue in a timely manner. Great service. Great product. Definitely recommend these guys.

The app didn't work with our template, but they were so helpful to help make it work. The team was very quick to respond - would definitely recommend.

The BackInStock makes it easy for me to see what my customers want more of! Once I restock items my customers are notified immediately.

Rosa Bloom

2019-10-31

United Kingdom

This app is a really helpful feature for our customers, as sometimes we have quite long waits for our products to be restocked, and then when they do come back in, they can sell out quickly, so this helps keep customers up to date. The support is EXCELLENT. James helped me with so many little questions, and he adapted and styled the integration to sit perfectly within my store.

We have been using this app for more than a month and we certainly see the benefits. The app analytics tell us about the conversion from emails. We are quite pleased with the ROI. We strongly recommend this app!

This is a great app we use to let our customers know when items are back in stock. It works seamlessly and we've used it with great success for years. Highly recommend!

This app lets me customize everything in the widget. Totally matches my store design. Now I am not worried about missed sales because of out of stock products.

Very good customer support team. Was very prompt. Really appreciate all the help. Thank you developers.

This is a good app. And I like the options it gives on where I want the notification button. That, and also a few other customizations that I was able to get it. Good experience overall, setting it on my store

This is a great app, in helping me re-capture sales that I might have otherwise lost. And, I also like the fact that it helps me identify which products to order from my supplier sooner, and by how much. Love it!

I agree with all the good reviews below. Its a very good app. And great support team. I also love the fact that it gels with my store theme very well and looks good overall

After very long, I found a notification tool that was simple, not expensive, and easy to install. Thank you for bringing a notification tool within the reach of small merhants!