Reviews for Appointment Booking App ointo

We are delighted with this App it suits our business needs very well and is easy to set up and manage as a product on our Shopify website. We have a simple need for individual shoe fitting appointments (not group) of different lengths depending on the number of children to be fitted and this App does it brilliantly and does not have lots of unnecessary features. We only want one appointment at a time but we could change that if we wanted to have more than one fitter bookable. We can change the hours available on different days to match seasonal changes in our shop opening times. The App shows us an easy to read list of upcoming bookings, moves them to the "past" as they expire and now has a quick and easy way for us to make appoitments without creating an account for customers who don't want to go online themselves. We can change and cancel appointments, it's just a shame that the feature for customers to re-schedule and cancel their own appointments is only on a paid subscription. We can't afford to keep paying out for Apps every month - it soon adds up! But we may dip in and out of the paid plan during our busy months because this feature is the icing on the cake for us. The developers seem to listen to users' comments and introduce features that are requested and have replied to my questions using the help chat very quickly. I'd recommend this booking App for anyone that has similar needs to us.

Fast response, awesome staff. Had some issues integrating another app with this service, however, support was glad to help and sent the issue to their development team to quickly resolve the issue within a day. Thank you guys for everything, looking to work with you long term

thank you for excellent customer service....................................................................

App works very good. I had some issues with blocking dates out. Sent them a message and was able to get on a call within 15 minutes. Turned out we had an old Calendly from years ago that was connected instead of our current one. Excellent service. Thanks again.

Good App. Already the free plan is very usefull. the google cal integration is really usefull Great and nice customer service too

This app is everything I wished for and the team and customer service is the best I have experienced so far! They are very responsive and they go beyond customer expectations. I am so happy to have found them! Highly recommend this app and their team behind it.

Great help with set up....Perfect. Made the entire process very easy and only took less then 10 minutes to get up and running

I needed help understanding how to use this app. I reached out via chat and spoke with Agarwal Tarang. He ended up doing a video call with me and walked me through how to navigate the app and how to make my site more user friendly. I am so grateful that I got a chance to have him help make this easier for me.

This app is so Easy to use, offers seamless integration. Quick, responsive and helpful support! Yay!!

Ballad of the Bird Dog

2021-06-07

United States

Great service, easy to use, very flexible. Just what i needed. Prompt and very good support. One of the best shopify apps ive used.

I absolutely love this app. Customer service has been fantastic and you can customize many of the features. It helped me with creating an easy booking system for tours and I can manage all in one place through the app. Highly recommend!

I'm running a shuttle bus service, this app help me a lot on planning for the schedule product, staffs are helpful, nice job!

I got the perfect app for my business now am so excited, easy to use and very well organized. They are really helpful too.

Great app and easy to use. The support is super friendly and helpful going out of their way to make sure the app intergrates in the store the best possible way. 10/10 recommend

I had a small issue. I reached out via email and they responded with an appointment. The rep did a Google meet allowing me to share my screen as he guided me through the process. He showed patience with me and I greatly appreciated the assistant.

I needed help this morning with my business setting and the tech was very helpful and knowledgeable.

I was having some issues navigating the app. The response I received was prompt. We communicated via email and when I was advised to do something I didn't understand, I asked for a call and within 3 minutes my phone was ringing. Mukul was very professional, patient and resolved my issue. This app so far has been very helpful in allowing me to manage my classes. Thank you again for your exceptional customer service Mukul.

Such an awesome app and add on to our store. But best of all, the support team are one of the most efficient and helpful teams I've come across, who're eager to help and come up to work arounds and solutions to make the app work for us. Thank you!

Well the app is really good, but what I like is their support Team! They are very supportive on our site's customization and in some point they even provided better solution than what we had in our thoughts. Good work and Cheers!

I had a quick response to my enquiry which I did not expect and they handled my enquiry immediately.

I love using this app to schedule my classes with students. The developers are quick to respond to any issues/questions I have and are super helpful.

We are using the app for the appointments of our test center. We exprerienced some issues at the beginning due to the high demand, but those were resolved almost instantly. Great customer service! Also the newly added features work great.

Where do I start? The developers/customer support is ABSOLUTELY AMAZING. I had some things I needed help with and they booked a call meeting with me where they helped set some things up FOR ME. The widget itself is really good too. All around, the best money I could've spent.

The best app for my Appointment! The assistance is very friendly and effective! absolutely recommended.

Tarang was the best and really showed the true meaning of great customer service. I love this app and what it will do for my store. I needed an app to simplify my booking and this did exactly that!! thank you!