Reviews for Appointment Booking App ointo

This app has matched all my needs and works seamlessly. Thank you for providing this service. The dashboard is perfect to integrate easily with the website.

I struggled a little with getting the settings right with my calendar, so when contacted support they were very quick to get back to me (within the hour) and we'd jumped on a call to get sorted out. Issue resolved by a tick button! Thank you for helping me out today. Can recommend

Great support from Tarang. And they make the plan easy for stores starting up. We had a call set up at short notice jumped in and lo and behold we are running with the app.

ELLAZ BRIDAL

2021-10-26

United States

This is a great App! We used them for our appointments and it is very easy to navigate and functional. Their customer services is excellent.

Customer service is great! My website is in it's infancy but from what I've seen so far, Appointo is an amazing booking service and any hiccups new users might have are helped by instant chat help. I upgraded my plan before i needed to just to make sure I was paying for all the help they gave me :)

Great customer service! Had questions and the team sorted things for me within minutes! Easy to install and tweak. Great product!

Excelente soporte . La app va mejorando con el tiempo sus funcionalidades- Top support. Functionality is becoming better and better. Congrats

Great support. Great service. However, the app claims to be suitable for Shopify POS and this is not the case for physical stores or omni channel use. For example, they have a POS grid tile to create a booking on-site. Now imagine a customer is in front of a team member needing to book a follow-up appointment. In the Shopify admin, a range of unavailable dates are blocked plus a few appointments are on the books. Unfortunately, these unavailable dates and booked time slots do not display in Shopify POS version. As a matter of fact, it shows all time slots as available which is ludicrous. This is a huge problem because if a guest/customer is in front of us and needs to book while in the physical store, we are not able to see what's truly available and end up over-booking which is not good customer service. So they need to fix this immediately. Second, for business that have a physical presence, Google now has Google Reserve where the API of this app could be made available as a Google Partner. This will allow direct booking functionality built into the business' Google profile. I believe Appointo should look into adding this feature. Thank you very much and look forward to the updates sooner rather than later.

Great Support! We use the app to schedule our wine tastings. I had some difficulties setting up the app. The support was amazing and solved everything within minutes.

Help me a lot , nice service. good appointment app. When I need help, always help me out immediately.

So far our experience has been amazing! They helped me with all my questions and customizations - very happy!

This App is truly amazing. It allows our clients to make their bookings seamlessly . We have had such a great turn around in business since using this app. I have contacted support numerous times and have only received the best service & support. Well done on a great app!!

I used this app to help me to Free consultation appointments, really it's awesomely easy to use, and gave me the result I need!

I loved the help that is provided. I got the same individual three times for my issues. I am new to using Appointo and my rep logged in to google video twice to walk me through whatever i needed. I love that you all are there at my fingertips. I canceled my Calendly account and i will not be going back.

So far, this app is exactly what I am looking for. Shoppers can view appointment times before they buy and then confirm them via purchase. Auto send emails are thorough. Appointment dashboard is v useful - including the ability to input appointments by searching product/customer. Looking forward to using it more!

Just ran into a problem and the support changed it in few minutes. Can't wait to try and book my new appointments and give an update about it! So far so good! <3

tribeyarns

2021-08-16

United Kingdom

Great app! Mukul couldn't have been more helpful - smooth and easy. Have used Sesami until now, but this is so much better!

I use this app to help schedule appointments for customers and current clients on my website! Works great and easy integration!

Great customer service by Mukul. Very polite and patient. He should be promoted. He knows how to guide you through the steps very well.

Amazing customer service! Had some questions and within minutes we were in a meeting. Brilliant app too! Highly recommend.

If you are looking for a booking app, this is the best app you will find. Plus their customer service is THE BEST. They are fast, kind and willing to help out. Highly recommend this app without any doubt!

We were looking for a system where customers could purchase Afternoon Teas and reserve times to enjoy them in our cafe. We also needed them to offer times to come and pick them up too. It needed to work with a number of variants. After a google meet, we got set up in about 10/15 minutes and now we're good to go. Works like a treat. Great app, great service...now let's hope the customers use it! :)

Mukul has been very helpful at all times, very happy with the quick service! All the issues raised have been solved.

Awesome app to have! Excellent customer service. I enjoy Jasper help. He's always willing to go the extra mile to ensure that your problem is resolved and with that, I truly appreciate their kind customer service. Use it and you wouldn't regret.

This app has been great to book classes and for customers to use our space. Support is top notch with a very quick reply to emails and a quick online chat and my issue was sorted.