Reviews for Amazon MCF by ByteStand

Truly amazing customer service support from Cara and the set-up took less than 30 minutes. Also, the app works fast (within 60 seconds my Shopify order was imported to Amazon!).

Cara the best suuport! Always respond in time with solutions! Brilliant customer support. Highly recommended!

Greatly simplifies things and happy that it exists. We try to automate as much as possible and consolidate inventory. This allows us to hold it in one place.

All the necessary features are extra paid. Don't waste your time as it's not worth it. Stock sync - 35 dollars, orders sync 25 dollars, app 35 dollars... big no!

I recently started using the Byte Stand and I am blown away by how helpful and efficient it has been. The user interface is easy to navigate and the features have saved me so much time and effort. But the real standout for me has been the customer service. Carra's team has been incredibly responsive and helpful whenever I had a question or needed assistance. HIghly recommend.

Excellent customer service. Cara's response time is incredible. This is my first time using it, and I'm amazed at how simple it is to set up and connect to your Amazon Seller Central.

Best App to connect Shopify and FBA! Absolutely perfect customer support! Super nice working with you! Thanks

UPDATE The 90 day free trial was a promo made available by the company, I was not "given" it as a gesture by them. Seems like they're annoyed that offer existed! The company's response exemplifies the attitude you will experience. Check out other critical reviews to for much of the same. No response on the bugs either, so I guess that should say enough! ---- Cara is a wonderful support rep that's conscientious and hard working, any issue we ever experienced that she could help with was resolved by her speedily, with care & true professionalism. Unfortunately, I cannot say the values of the company. We rolled past our free trial by a total of 4 days over the holiday period and therefore fell into a paid period. After experiencing a few bugs and gaps in the product we had already stopped using it, we asked for a courteous refund but the company refused even though it's clear we'd stopped using the app before this date from our usage logs. Bugs & holes include: - inventory update feature not correctly updating which cost us a few days in sales as it would keep marking products out of stock - painful in Q4 - unable to remove markets from billing without the developer - pricing updates only match list price, not sale price of amazon listings - made this function impossible to as the primary function is to match up Amazon sale pricing to shopify store Ultimately given we didn't use the product for those 4 or so days & one of the paid features didn't function correctly throughout, it would have been reasonable of the company to refund. I would be glad to remove the negative areas of my review if this can be resolved. I'm not sure that $100 is worth souring a relationship.

A great app and great support. I have been working with quite a few shopify app companies, and this one is the best by far.

Good app and good customer service. I often email customer service for some issues. They all responded in a timely manner. Kudos to Cara.

Cara was really helpful, she help me to set up my account properly. Step by step making sure it was ready to go.

Cara provided excellent support and troubleshooting for my store. She took the time to understand the issues I was having and provide a successful resolution. I have been using ByteStand for years and like that all the functionality I need is in one place.

Got our first sale through the newly launched website and the integration ran smoothly, this was exactly what we needed. Setting it up is pretty easy to understand and follow especially with the videos. Cara was also easy to get in touch with and was very helpful with making sure everything was running properly. Definitely recommend this app.

Responsive customer service, they were able to effectively walk me through issues. - UX is clunky and there were some tricks to get around some of the bugs - No issues with functioning

This app is exactly what we needed to automate our product fulfillment for our Shopify orders through Amazon! Cara is incredibly helpful and was able to help us make sure we were set up properly. Highly recommend!

Cara was very helpful while solving an issue I had! Customer support was a breeze ⚡️ I have faith that if I ever have another issue, they will help solve it without a problem.

This app is going to save me so much time fulfilling virtual bundles on Amazon. I recommend it and Cara did a great job helping me set it up. Definitely recommend it!

Using this now on a second store, where it's way cheaper to fulfil with Amazon than another 3rd party. Works like a charm, and very easy to set-up once you've done it once....

Cara was great! She walked me through everything making sure the ByteStand Amazon app what installed and operating correctly. She also was able to answer all my questions and concerns.

Tealbee

2022-11-15

United States

A fantastic app and even more fantastic support! This app is reducing a ton of stress by allowing me to consolidate operations through Amazon with seamless customer experience. App set up is super easy with easy to following guidance. When I ran into some issues with how Shopify was set up on my end, Cara provided amazing support and the issue was fixed in no time. I cannot recommend it enough.

Good app but even better customer service. Not only is Cara quick to reply, she provides clear instructions on how to resolve the issue. Her Knowledge Base tool is extremely helpful.

HIPPEAS

2022-11-11

United Kingdom

Very easy to set up and integrated very well with our Shopify business. When we needed support, the team are quick to respond, friendly and have great advice on how to solve any challenges. Would recommend using this App

App setup is not exactly intuitive, which was kind of expected. But their customer support is very prompt and thorough, especially Cara. Really appreciate her assistance so far!

the app stopped working recently, but it has come back up after 1-2 hours, and the team has been responsive since then. But it may need a little bit improvement on preventing the downtime from happening again

Need help with something so I called and left a voicemail. They called me back under 2 hours of leaving a voicemail. Cara walked me right through the issue, and solved it for me. A+