Reviews for Amai PreOrder Manager + Notify

Slick app that is user friendly. Excellent support team who answer queries efficiently and effectively. Would definitely recommend.

I would have loved for this App to work correctly, two attempts and communication with their Dev team we opted to uninstall and move on. If you can get the functions to work on both mobile and desktop you may have a chance but keep your eyes on its back end as at times it had a mind of its own. Shame.

Incredible support! I got the help I needed in no time. Super easy, they logged on to my website and changed what needed to be changed. A+++

perfect great customer service! they helped all the way, step by step, the app is great too. I recommend it very much!

Always remarkable service and quick to respond. Helps figure out the issues and will push through until a solution is found. Cannot recommend enough!

Great support team. Helped me fix my issue in one day. ………………………………………………………… …………………………………………………………

Unresponsive and some generic "all works for us" " is it network problems" type response when contacting support. Have to regression test all functions in shopify it seems as it not really clear what this app left behind.... When signing out of the app after uninstall I got a "sorry to leave you mail. Even the link in the email does not work.... and the email states: "we are working hard to improve our app".... text from the supplier "P/S: If you had uninstalled the Pre-Order Manager app directly from the Shopify Admin panel without following this guide, please contact us (by replying to this email) to have the codes removed." If you love problems, regression testing, sloppy functions, unresponsiveness, generic customer service answers and as a bonues an uninstall that requires code change this is for sure the app for you. ..... If someone could give a good alternative to this App where you can control pre order on collection level it would be great to have some experiences shared.

Works well and as intended. Fast simple and easy to use. Leaving a star off as it would be great if it could sync with my incoming orders and automatically create pre-orders for those.

This app is easy to use and did exactly what it needs to do. We had a few questions and needed assistance with integrating it with our theme, and we received support in a very timely manner which resolved our issue. The team was also pleasant to work with. I'd recommend this app!

Very Faulty - it works only when it decides it wants to work. There are countless products that will not shift over - and your customer service tabs are not working they are broken

This apps support does not work even on a paid subscription and the preorder button just hangs and doesnt actually work

We used this app during Black Friday this year. It has worked perfectly. Before we launched, we needed assistance from the support team. They are incredibly fast and extremely helpful.

Awesome App! Actually my favorite app for running preorders.. Definitely would recommend it for all of your pre order needs.

Brazyn Life

2021-11-09

United States

A fantastic app that does exactly what we need it to do. Fully customizing our pre-order notices has been a great cure to a particular headache that Shopify can't address

This app destroyed my site. I've been on shopify since approx 2017. I've been growing my business throughout the pandemic and have great success reading these reviews and making good decisions with apps. I read the reviews, felt confident with this app and it's destroyed my site. I have nudey girl pop ups on my site, malware is flagging my site as malicious and my sales are suffering. I had to contact Shopify, the theme designer and AMAI to get it resolved. I deleted the app, according to AMAI's four step process and its still left corrupted code on my site. My site is still throwing up pop ups and being marked as spam. Shopify can't help me. The theme designer said there is definitely bad code and AMAI said they fixed it but it's still bad. If you want your themes' code destroyed forever.....try this app. Horrible!!

The app is working very well and new feature get added regularly Support is also very prompt and remain polite when you a clearly are the issue (aka user error) and not the app ;)

The app is great to use and the customer service team is wonderful to work with. Highly recommend this app.

Super helpful development team made customizing the button design to suit my theme so easy! Would highly recommend.

Jon Josef

2021-10-12

United States

While we initially enjoyed this app for over a year and it was very helpful to us - its since become alarmingly unstable and will either just stop working on certain products, or not update settings. Every week we have problems with it. s

I'm really enjoying this App so far and what few issues I had, were fixed up in no time by Charie and Dhurga. I'm very happy so far and hope this high level of service continues.

This app was really easy to integrate and get some much needed pre-orders. I like the backend ease of use and customization of the buttons. I do wish there was a bit more customization in the 'notify me' pop up but I hear that is coming. All in all no problems, very fast customer service and great app.

We installed this app during lockdown when we were struggling with stock availability. It helped us massively and performs well on our website. We've called upon the developers a couple of times to help us with styling and placement of the buttons and they have been very responsive and professional. HIGHLY RECOMMENDED!

Let me start by saying, this app is great and it works very well to inform customers of a preorder HOWEVER we have thousands of products on our site. To make sure pre-order is enabled on a product you need to either a) Search for a product and check or b) select all store products and apply it (with 3000 products.. it takes a long time and often time outs) The filter area shows that there is an option to filter by products which dont have the pre-order function enabled but this DOES NOT WORK. I have asked support for a fix and they say it can't be done. It would be 5 stars if that worked - but until then 3 it is. I will continue to search for an app that has this feature but until then, this is the best i can find

Deleted this app and it left behind code and caused my add to cart button to disappear on my product detail page! Would NEVER TRY THIS APP!

Easy set up. Excellent, professional and speedy customer service. Especially like the new Coming Soon feature!