Reviews for Amai PreOrder Manager + Notify

Lost Lorelei

2022-08-06

Australia

The "Contact Support" button is directly next to the "Rate This App" and only one button works... which is "Rate This App". So I am rating product 1 star as I they don't have an easy way to contact support.

This app is amazing and really easy to use for your pre-launch. Thank you so much guys! we really loved it

Very useful app for our objectives. Customer support has been very helpful and timely at resolving some issues.

Really fast support team. My questions via email was answered under 15 minutes with steps to follow and images.

Looked promising but had issues with it working correctly. Never received any response from support to trouble shoot it.

I really like the setup of this app. However I'm still in the free trial and using it on a live drop and the pre-order doesn't actually show on our sold out sizes even though it's activated. I trialed it yesterday to make sure it worked.. and it did work, but it took 5-10 minutes to change from "add to cart" to "preorder" after a size sold out. Is this normal?

The app didn't work out-of-the-box after installing on my site. They chalked it up to a theme issue. After about a day, they resolved the issue. Now, the Pre-Order Manager Dashboard screen and all other subsequent screens are not loading. I've tried several different browsers to no avail. I'd give this app a 5/5 star rating if it would just work as intended. If these issues can be resolved, I'm happy to update my review. *** UPDATE July 12, 2022: After hearing back from the app support team within 24 hours, they were able to resolve the issue and now the app is working great!

pre order not working when international customers visit. it only works for local shopping. used vpn to test.

Nice and quick support provided by app support highly recommended this app. I must suggest using this app if you want to allow pre-order in your store.

I can't see anything after approve the billing , loading all the time ! don't buy it! gIve my money back !

Any issues raised are very quickly responded to and fixed. A great support team who provide informative help! Cant recommend enough.

It must have something wrong with the mail server. Yes, we got the reply using another email address. They did help us a lot, thank you. We will continue to use your app.

Very user friendly app with amazing customer support. Highly recommended for all those who want to sell their products when they are out of stock.

I used this app to set up pre-orders for custom car parts for our customers. It has been a very useful tool and their customer service is very quick and helpful.

The Shower Head Store

2022-04-27

United States

Amazin App!! It is Everything that I have been looking for in terms of managing Pre-Order. Easy to set up and responsive customer services. I set up everything in less than 15 minutes and 10 minutes after installing I already had 2 pre-order orders $$$. Marketing and the cost of customer acquisition are so high if you are running out of stock even if for a few days, you NEED this app!!! Coming soon and Notify me are amazing bonuses of this app. The only downside at this point is that the Notify can't be linked to Klaviyo yet because still in Beta but it is promising.

I had some issues with the app after installing it, The customer support helped me resolve the issues within a minute.

Use from Japan. COMING SOONをPre-Order と一緒に使わないといけない部分がめんどくさいです。予約商品じゃない商品は使えない、通常販売商品にも対応してほしい。今日から発売！というようにCOMING SOONの機能進化させてください。 月額$24にしては機能が弱い。

The app has some glitches. You can't select all and set them to default. You have to go one by one with all buttons, sometimes it doesn't take and you have to reload page. Not currently happy with this app....

nuffinz

2022-03-30

Austria

Do not install! Worst experience with an app since years! Now their support even messed up our live theme. It looks like the relaunch of that app is a complete fail. Settings are messed up (e.g. T&C showing up even though not activated), we get a popup about limitation even though this is disabled. All in all a very disappointing situation. Now losing money with this app since 6 days. Support seems to be overloaded... maybe this reads somebody from the management finally?

Great app ! Easy to install and customize. We use it on several sites and it works perfectly, on all devices. Excellent customer service, quick to respond and effective. I recommend.

このアプリのおかげで予約注文をスムーズに受け付けることができています。サポートも親切でレスポンスが早く、素晴らしいです。使い方も、慣れればとても簡単ですし、細やかな条件を設定することができるので重宝しています。

Support replies are very prompt, including from developers. Also, detailed responses to adjustments for the implementation in our theme. If you have to deal pre-order products, this app is a MUST.

We constantly sell out of our items, which is great, but also causes a lot of issues on the back end. We use this app every single week to help keep sales volume up and customers happy while we wait for our new inventory to come in. The development team is also fantastic, they fixed 2 issues for me that have been bothering me for months, had it fixed within 24 hours. All you have to do is ask!

Easy to use, quick support when needed during initial installation. Helping us sell more, and improve cashflow while launching new products.

The app was very easy to install to use. Customization felt a bit limited, but that's also because I didn't really dive deep into integrating it onto my store. Great for beginners who need a pre-order app that just works straight out of the box. I used it for a presale that lasted a week, and the customer service team was readily available for any questions I had. The app also showed the analytics behind which products were purchased, which helped me with putting together my production order since the cheapest Shopify plan doesn't give you this information. I'll be using this app again in the future when I need it again!