Milina London
2024-05-10
United Kingdom
We began our search to install a loyalty program and a product review module on our store. We discovered AiTrillion in the process and were impressed by a large number of modules on offer effectively combining our entire CRM under one roof. The product and on-boarding team have been extremely helpful and available on call to align the various modules and set up in line with our brand themes. This has been of tremendous help as they have worked diligently to deliver the modules. We have yet to enable all the modules but are hopeful that the data once harnessed will allow us to increase average sales and customer retention. I recommend this app for its features and friendly customer help.
mycharge.com
2024-05-10
United States
We are trying it out and so far the level of support we've gotten has been amazing! They are super supportive and on top of your account if things are not working correctly or if they need to fix any issues. very happy to have this level of support and can wait to start using the platform.
VANITY LIVING
2024-05-02
United Arab Emirates
I would recommend this tool to all e-commerce stores as I am getting good sales from this tool by using various features. Their customer support is also very good and they respond promptly. Now waiting for their WhatsApp automation features!
Torque Pharma
2024-05-01
India
AI trillion is the best app for managing all promotion activity of an online store. It offers 15 promotional tools to promote the Shopify store. I recommend this app to everyone looking for a versatile app that can do anything. To top it off, they offer the best customer service you can find. I love these guys—they are the best of the best.
MasVital
2024-04-30
Colombia
Hritik has been very helppul with our need trying to finde the best solution for our referral program.
rebel delight
2024-04-19
Germany
I just got off a call with Reena, who offered to assist me in setting up the membership feature. Even though I haven't used it yet, I have a really good feeling about AiT: Loyalty, Review, Email+ and I'm happy to pay the (quite low, considering tons of features) price for their subscription. So far, I'm more than confident that by selecting this plugin, every shop would benefit immensely from the huge suite of tools they offer. And you are very likely to receive top-notch support with short response times. Give it a try, I bet you won't be disappointed!
Lash Gang Official
2024-03-25
United States
Amazing support! Thanks so much Reena for answering all of my questions and helping me integrate my Shopify store!
Mussa
2024-03-19
Spain
We have a membership based community and having AiTrillion connected with Shopify let us have different visibility and exclusive offers and pages to our members. We love it!
SOL*D. / THE VAULT
2024-03-08
Germany
Top Funktionen, starker und kompetenter Support.
Fairway Fish
2024-02-29
United States
Great customer support! very helpful.
Looking Glass Gifts and Gallery
2024-02-20
United States
Very strong on the technical side and how to set up the system but equally weak on the "Why" side and how to market the module. Don't expect to find any examples as a starting point to modle your efforts after. It is so weak that their support doesn't understand the question.
Mister SFC
2024-02-10
United States
DO NOT USE THIS APP, PLEASE READ MY REVIEW. I used this app for about a month because of the features they have but after setting up and trying the app I found they are behind on basic email features, the triggers for flows is mediocre, trying to create emails with their builder is not as easy as Klaviyo, my customers received a lot of emails because they triggered multiple flows when then should have been removed from one and move to the next flow, their pop ups are not smart and extra basic because it is only a 1 step pop up where they enter their email and they get a generic success step with discount but you can't customize the success step, their rewards and review features are also basic and the design on the front end is also basic and need more customization features. There are a lot more issues but hopefully you get the point. They have a lot of features but each one of their features are lacking so there's not thing they are good at. What made me the most upset was they agreed to a good price which made me switch but then they only gave me enough emails to only send out one campaign and said I had to pay more to send email campaigns which would get the price closer to what I was paying for with Klaviyo so I went back to Klaviyo. Also when I sent a email campaign my spam and bounce rate went up to 6% when I was at 0% on Klaviyo. You get what you pay for but their app is not even worth the time and money to set up and find out all of their faults with the lack of standard features...there is nothing ai about their app. Thanks for reading and trust me you will thank me later.
Clog Buster
2024-02-06
Portugal
Wow, they really want to help! They responded very quickly and prepared everything in the store for me. Thank you!
Day and Night Bamboo
2024-02-05
United States
They asked me on day ONE to leave a 5 star review for a large discount on their paid plan, that should have been my first red flag. I declined because I hadn't even used the app yet and I was not interested in a paid plan. Months later they charge me $250 out of nowhere and tell me "I authorized this payment". They will not allow you to remove your credit card information or even cancel the plan. I called my bank and got it refunded. It's a complete scam, and did nothing but slow my store down.
MIB GLOBAL
2024-02-05
Canada
I recommend this APP to anyone looking for a versatile app that can do anything, but to top it up, they offer the best customer service you can find. I love these guys—best of the best.
Get Stamen
2024-02-01
United States
It seemed like a great all in one platform and we wanted to make it work, but too much technical problems. We sent two dozen emails in to try and troubleshoot over email it was not successful. They advised us to book a support call, but their support "forgot" about our zoom call 3x. Yeah, they stood us up 3x. Definitely shows where their company values lie. Not for us. It seems like a great concept though, just not a fan of their execution.
Thai Wacoal Public Company Limited
2024-01-31
Thailand
Wacoal Thailand just started using AiT app on-line store, AiTrillion has so many features and such deep functionality, Lots of other great features and good support, This app really helped our organization keep track of our member data and handle transactions easily.
ONECLICK
2024-01-24
Türkiye
We are utilizing AI Trillion's Subscription, Customer Reviews, and Affiliate Marketing modules. We can confidently say that it is extremely comprehensive and more than meets our needs. The significant advantage is the availability of many other modules that we are considering for use. I must emphasize their success in technical support and installation. With AI Trillion, it's all in one place, one application. Thank you, AI Trillion, for providing a solution that has truly impressed us.
Green Amy
2024-01-18
United Arab Emirates
I can't express how thrilled I am with Aitrillion! This app has truly transformed the way I manage my Shopify store, making my life as an entrepreneur so much easier. The automation features are top-notch – from personalized email campaigns to targeted SMS marketing, it's a one-stop-shop for all my customer engagement needs. The ease of use is outstanding; even if you're not tech-savvy, Aitrillion's intuitive interface guides you through the process effortlessly. The analytics and insights provided are a game-changer for decision-making. I can now understand my customer behavior better, allowing me to tailor my strategies for maximum impact. The customer support is impeccable - responsive, knowledgeable, and always ready to assist. What sets Aitrillion apart is its versatility. Whether you're a small business or scaling up, Aitrillion scales with you. The loyalty program has significantly boosted customer retention, and the reviews and referrals feature have turned my satisfied customers into my biggest promoters. In a nutshell, Aitrillion is a must-have for any serious e-commerce entrepreneur. It's not just an app; it's a powerful ally in growing your business. Kudos to the team behind this brilliant tool! Thank you, Aitrillion, for making my Shopify experience extraordinary!
Face Club
2024-01-12
Canada
AI Trillion is a great app with even better support. Rishav has been incredibly helpful in getting my loyalty program set up. Great features, and I know it's going to help my business immensely. Would highly recommend!
PNW Blanks by Anna
2024-01-09
United States
So far, it's been great. Customer support is extremely quick and responsive. I'm looking forward to using more features!
Hey Beadly
2024-01-09
South Africa
Great support. Quick and efficient.
Approved Cycling
2024-01-08
Slovenia
Hi, we are in the beginner phase of integrading the app and workflows into our shop. But for now the customer support is great and we got used to the apps workflow pretty good. After using it for a couple of days we would recommend it.
tulibreriacristiana.com
2024-01-02
United States
The help and the questions we have were solved in the call. Very helpful. Appreciate the time and everything.
Kapten Batik MY
2024-01-01
Malaysia
Very good apps and good customer services from their team!