Glucloud
2024-09-16
Colombia
Buena atención al cliente y buena aplicacion
KaraMarie
2024-09-16
United States
The support team has been very responsive to my questions and help me with individual requests that go above and beyond the features of the app.
Barry Buy
2024-09-11
United States
Support is fantastic. Vishal is an amazing support for the app and extremely helpful. He went through everything with me to help with my memberships and had his team work on things so everything synced up perfectly. Great App, and even greater support.
SuperSkyf
2024-09-10
South Africa
Very helpful easy to use when service agent clarifies ease of use via zoom. Truly recommend this app.
Ecovedawellness
2024-09-06
Australia
I am writing to express my dissatisfaction with the support I have received. After upgrading and subsequently downgrading my plan, I was assured by your team that I would receive a refund. However, I have yet to see this refund processed. I CANCELLED THE PLAN AS WELL BUT IT DOESN'T GET CANCELLED, SUPPORT WILL CONTACT YOU ON MONDAY AND THAN WHAT NOTHING. This situation, coupled with the lack of follow-up, has left me feeling that the service is unreliable and untrustworthy. Please address this issue promptly, as it has been an ongoing frustration.
RaveBeetle
2024-08-29
United States
I had the best experience ever! Vishal has been incredibly helpful, always responding to my requests within 24 hours. He even provided video tutorials and step-by-step guides. This app is packed with features, and I highly recommend it!
The Ludus
2024-08-23
United States
The AiTrillion team has been a massive help to our company from the beginning of our working together. We had a very unique problem set that we laid out to the team and they have been hitting each metric one by one that we have requested. Because of all of the great communication, the willingness to meet with us (even sometimes on weekends) and the ability to rise to the demand we placed on their software should be HIGHLY regarded! We have been altering the software for about a month straight and are just about to launch it. As of now, i would give the company 6 stars if I could. Updates to follow!
Moniq Stevens Fashion
2024-08-22
United States
I had no clue what I was signing up for when I added this app to my online store. Email marketing was what I was looking for but needed major help as I had no clue what to do after uninstalling two previous apps. Fireworks went off when I saw all of the features available with AiTrillion. For a brief moment I was overwhelmed. If I could not figure out the previous app, what in the world am I going to do with all of this. And then a little birdie popped in my email and said they can set it all up for me, AND DID! Followed with a zoom call to explain to me what I had available for my new store with more assistance to offer. I am ecstatic about this gem in the app store and what it is about to do for my business. I would definitely suggest them with their outstanding customer service.
Manic Muscle Labs
2024-08-22
United Kingdom
Excellent customer service and quick to resolve any issues I may have had over time. Been using the app for several years now and I would definitely recommend it for the amount of apps and features it has.
Condompop
2024-07-19
Thailand
The team gave very good advice.
RiOT Comedy
2024-07-15
United States
Amazing customer service. They set up everything for me and did exactly as I asked. Then I found something else I needed them to edit because I couldn't find the code in the editor, they fixed it super fast for me. Truly could not have asked for a better experience! Thank you!
Eat Water
2024-07-10
United Kingdom
Its suite of tools, including email marketing, loyalty programs, and web push notifications, has streamlined our marketing efforts and improved customer engagement. What sets AI Trillion apart is its fast and reliable support team, always ready to assist and ensure smooth operations. We highly recommend it to any e-commerce store looking to enhance their marketing strategies.
Sparkled Leopard Boutique
2024-07-10
United States
Very Happy so far! recommended!
HaveIn
2024-06-25
India
Wonderful app. Makes marketing easy with multiple modules working together at a same time.
Fly Jewels
2024-06-21
Netherlands
Super kwaliteit, voldoet meer aan de eisen dan verwacht!
LumiEternal
2024-06-20
Italy
per il supporto e per il funzionamento dell'applicazione sono meritatissime le 5 stelle. for the support and for the function for this app there is 5 stars! thanks to Reena specially!
Clicknpick
2024-06-14
India
AiTrillion has been a fantastic addition to our store at Clicknpick.online. We're truly impressed by the way it tracks customer data, enabling us to enhance our email automations and drive successful sales. Since implementing AiTrillion, we've seen a notable boost in our conversion rate. The support we received for integration and setup was not only quick but also highly effective, ensuring a seamless experience. Highly recommended.
Frip chic des petits
2024-06-05
Réunion
Très satisfaite de cette Application ! Complète, elle répond à mes besoins! Excellent soutien, très réactif et rapide ! Je recommande vivement !!!
Green Grocery Club
2024-06-04
United States
Reena's technical support was amazing and friendly. great features on the program and reliable service. I should add that Reena and her colleagues configured the app and explained their solutions thoroughly. I plan to hire them outside of the app in the future.
Boen
2024-05-29
Netherlands
Wow. I tried several loyalty programms, also the big ones but I wanted one in my own language. AiT just did that. Although it looks very complicated you just need to spend some time on it. We are nowadays used to be in a hurry and quick that you want to move on but remember the best things in life take time... So easy now to set up and change all text in your own words!! this is wat personalation means and Reena helped me in every step. The customer service is unbelievable!!! nice helpfull people still exsists!!!
Mattress Xperts
2024-05-29
United States
As a small business owner, I know how important it is to not only find new customers but also retain them. That's where AI Trillion comes in. Their suite of customer service products seamlessly integrates with Shopify, making it easy to establish and meet retention goals. But what really sets AI Trillion apart is their incredible customer service. Reena has been incredibly attentive and helpful in setting up workflows and offering support. She even took the time to schedule zoom calls to ensure that we were using the system to its full potential. It's rare to find such personalized attention in today's business world. Thanks to AI Trillion, we've seen a significant improvement in our customer retention rates. I highly recommend this service to any small business looking to take their customer service to the next level.
Go For Gold PH
2024-05-29
Philippines
This plugin has exceeded my expectations, and I look forward to continuing to use it as my store grows.
SesseBen LLC
2024-05-28
United States
Reena has great explaining the tools and everything we need to make the best out of this app. I'm happy
Warehouse2020
2024-05-21
Canada
We have used a number of their modules. Particularly the Loyalty Program and Product Reviews, both have worked wonderfully. I recently setup the Affiliate Module and was having trouble setting it up. Their customer service is excellent. They are always quick to respond and follow up afterwards. Definitely worth the money
FL Bean
2024-05-14
United States
Incredibly fast response times and extremely professional, friendly and helpful service! 10 Stars!!!!