Reviews for AfterShip Returns & Exchanges

Fantastic app - one click install, easy to setup/modify, and does exactly what it says it does! I am floored by how great this FREE app is! My returns instantly went from cumbersome for both me and my customers to professional, quick and easy. This helps to automate the process - the customer enters their info and their order pops up, they choose what they want to return from the list of their items, check a box indicating why, submit, and it comes to my inbox. I approve, and they are automatically sent a unique RMA number and instructions on how to return. I even have a returns center page on my site now (automatcially set up by AfterShip - I just created the page), which is so much better than the basic info I provided on my own page. Thank you, Aftership!

Haav Watches

2017-09-07

United States

Really helps speeding up the return-process and a real time-saver both for us and the customer. Only drawback is that it's not fully integrated into the website, but you can customize most of it to get an integrated feeling.

Great APP ! Simplify, very helpful in handling the store an easy way and provides a very complete support. its give me free times for other activities and other activities thanks.

so far what i have used has been great

does what it is supposed to. The only feature is can't seem to change the return email at bottom of page

Great product. I'm glad I chose this app.

Very helpful app Kevin Ly LYSON MEDIA™

We started using Aftership quite recently, we have found them to really streamline the process of handling returns. We don't get a lot, but when you do you really want the quality of your service to shine through and Aftership means happy customers and a happier company.

Very good application.Has taken my store to the next level.Makes it way easier for the customers to track the shipment.great Job!

Very good to use application, very useful for the refund job

Easy to set up and makes life of seller simple and stops unnecessary conversations with customer

Easy to set up, make my life easier im glad i installed it.

I am satisfied with this app and will continue using it on my store.

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It was an easy experience with good customer servicr!

Aftership returns have made it super easy for our customers to collect returns from customers, stops a lot of the hassle for us and already recommended it to friends who want to start their own stores. Thumbs up.

Easy setup is an understatement. Fast and efficient, I'm glad we added this to our store and you will be too!

Great App!! It gives any site a very professional image.

So far no complains here. Still in the process of getting my store out there,we put our last into this.Gods willing he will shine some light on our store. I love everything about this app and helping us get our store up and running.Thank you

This is an outstanding piece of add on. Install was quick and easy and it works right out of the gate. Must have for stores that offer returns. Takes all the hassle right out of it. Recommended.

it's an amazing app. does what it says and it does. It's very easy to use and set up. well done guys! @HOGfurniture.

This app is easy to use and very effective. Help me a lot with managing return/exchange order and best of all is that it is FREE.

I enjoy the level of credibility the app gives my customers. It is simple, straightforward and user friendly. My customers can securely and easily start a return request and review the status of their return which is a plus. Many big retail stores don't even feature integrations like that.

AfterShip adds a level of credibility that buyers look for when shopping online. It takes the fear out of purchasing from a new retailer like myself with the confidence in knowing that their purchase is secure! AfterShip is a must have!

This is a fantastic free app to integrate into your store for returns. Very easy to setup and configure. A must for any company that may have the potential for RMA's.