Reviews for AdRoll Marketing & Advertising

JS Dental Lab

2021-09-20

United States

The support staff is very helpful and knowledgeable! The staff was able to troubleshoot and provide optimizing actions.

Super easy to use and fantastic customer service. Perfect for people who don't know anything about marketing like me.

Very easy to install, had a question and help desk quickly and correctly gave me the right advice, so support looks solid as well!

Very easy to integrate and their customer service is amazing! Looking forward to seeing results from Adroll.

Easy to connect , fast integration, great online chat to assist with any issues that might arise. Highly recommended

El servicio es espectacular, paso a paso de principio a fin, sumamente recomendado!!. Uday K fue muy amable!

We have just set up with Adroll, and are very pleased. We have set up retargeting ads across Facebook and Google with the help of Ewa who was very helpful throughout, answering all of our questions and providing suggestions. Thanks again. Jordan

Very easy to integrate with my shopify store and great customer service. Always responsive and pleasant to work with.

The app is great, their customer support gets an A+!!!! Available anytime and they're very patient explaining everything. Very easy to use and has GREAT Shopify integration.

Rohini was amazing at helping me get started. It was super fast and easy to integrate. The directions are self-explanatory and easy to understand.

WellnessMats

2021-08-30

United States

Great service, very helpful, you go above and beyond to help, good experience, they really want to help you become successful!!!

Easy to connect , fast integration, great online chat to assist with any issues that might arise. Highly recommended

Great service everytime I need help. Their chat support is fast and solves problems on the stop. Adroll is great.

Above and beyond customer service. They not only help you when you need a question but are give you recommendations and tips on how to optimize and enhance your ads. Had a great experience with Shams Z (one of their platform specialists) who stuck around for 45 minutes on live chat to help me optimize one of my current campaigns. Clear cut and fast instructions as well as good responsiveness. Highly recommend this app for Shopify

Really great support and additional help resolving issues as always! Thankyou so much for your help fixing our ads to get them working well.

Today both Uday S (I think) and Rohini R were heaven sent. I don't much about apps or any website functions. I never felt old, annoying or rushed. Uday helped first and because I got lost Rohini was glad to follow up. Thank you both "air hugs" of appreciation.

Great tool and amazing support. Rishiraj P has helped me getting up to speed and showed me some tips & tricks with all patience.

I'm just starting and had some issues but within minutes Gary has helped me out and was everything clear. No waiting for customer service. Really great experience. I will explore more of the app and have a good feeling about it.

Great ads platform and customer support. Especially their dedicated Shopify Strategy Specialist Gary. This guy made clear all things to us.

All good after basic testing. Ad campaign setup was quick, pulling directly from the Shopify products. It was tough to find, but Live Chat Support quickly pointed me in the right direction.

More than Excellent service, it help me go trough configuration and more, We config Shopify and adroll pixell, 100% recommended Gary O. Services

This app is amazing! I've wasted so much money by doing my own ads. I love these options, and it's all so easy and quick to use. And to top it all off, the customer service is fantastic! I got immediate support, and the issue was resolved quickly and kindly. Sobhana was great! I hope to use this app indefinitely from now on.

Great support via chat - very fast in assisting us with an issue we were having. Easy to setup and lots of extra features if you need them.

Ran into an issue with AdRoll's system failing to connect to the Shopify store, but Rohini assisted with clearing out a conflicting integration attempt and aided in completing the setup successfully. Solid support.

Excellent service, very friendly and helpful. I am looking forward to good results. I had some questions when i was doing the initial set up and the customer service was above and beyond.