Reviews for AdRoll Marketing & Advertising

App works well in remarketing to my customers. The customer services is good too as they respond and offer suggestion to improve my ROI.

Ice Shaker

2020-09-23

United States

Carson is the man. Great bi weekly calls and always keeping my display ads updated and working well.

Buyer Beware! This ad/company has to be the worst ever! I WILL NEVER use this service again nor, would I recommend anyone else to use the service. In 14 days, I was charged $231.48 for one ad placement (one picture; ZERO SALES). Good thing they WOULD NOT help me with my ads (part of the reason I went with AdRoll was for help) because who knows what the charge may have been! Please do not waste your hard-earned money with this company, full of smoke and mirrors from where I stand.

Our support Rep Emerald has been so helpful in helping us understand the ins and outs of Adroll, her recommendations always raises our ROI and we trust her to make decisions for us. If you’re new to marketing or don’t have a department yet- Adroll will make targeting easy for you!

We often see an ROI of 10+ x's. Amber is an outstanding rep. Seamless integration with Shopify. Sometimes have issues getting ads approved as we are a men's swim / underwear brand however pleased with the service overall.

Buggy. Needed to contact support multiple times to finish basic tasks. Very high CPC. Worst of all: Takes credit for conversions it didn't even get me! 1 saving grace: Tech support is very responsive.

Zutano

2020-09-09

United States

Robust platform with many options and great customer support. Our rep Carson has been outstanding. Switched over from another retargeting platform which has proven to be the right decision.

AdRoll's app is super easy to install and use. That said, their team has been incredibly hands-on and of extreme importance on the growth and scale of our business.

The app is really easy to install and the company is a pleasure to work with. Our account rep Wes has been extremely helpful with our account. I’ve mainly been able to stay hands-off for the most part and focus on other things. Always suggest incremental budget increases after seeing success. Other companies I’ve worked with have been money-hungry and would push budgets up as fast as possible. Very happy with the service.

Koch Ford Lincoln

2020-08-27

Canada

The Adroll app is a great option for a one click install. Adroll is retargeting for your Shopify shop, and it's simple to use and cost effective.

The AdRoll app has increased our ROI dramatically. Their retargeting capabilities have re-engaged our audience that we believed to be lost. Our account manager, Carson Ward always takes the time to hop on a call and suggest new ways we can improve our marketing efforts. Would absolutely recommend AdRoll.

Skinny Tan

2020-08-26

United Kingdom

We have been using AdRoll across multiple brands for over a year now and have seen some amazing results! Their retargeting capabilities are second to none and ensure you are at the front of returning and new customers minds. We have seen accelerated growth and gained a better understanding of our consumers behaviours/needs. Would highly recommend to anyone looking at a platform with cost effective marketing campaigns.

Adroll has been a big help over the past year to help round out our small marketing team. They had provided us guidance and assistance in campaigns and strategies that have helped us navigate through a difficult and unpredictable 2020. We are looking to a fruitful holiday season.

We use AdRoll to manage all of our retargeting in one place (FB, Display Ads etc.) We understand the importance of staying front of mind of our customers through retargeting and through AdRoll we have been able to do this as effectively as possible. Shout out to our amazing account manager Diksha for genuinely caring about our business & working with us to get the best outcome!

AdRoll is an excellent platform to accelerate growth. It's enabled us to gain a deeper understanding of our customers, improving outcomes and ultimately build even greater brand loyalty. We are blessed to have an incredibly proactive account manager and the whole team behind the platform provide outstanding support, helping us to achieve our business goals. Having worked with other solutions, this is our preferred partner of choice.

Malísima me cobraron y no sirvió de nada. NO SIRVE EN MÉXICO Malísima me cobraron y no sirvió de nada. NO SIRVE EN MÉXICO

Adroll has been the most consistently excellent user experience of any marketing strategy we use. We have an assigned account manager (Tracie) who actively wants to see us succeed. She checks in with me more than I contact her and we meet at minimum, once per quarter, to make sure our marketing strategies are working and we keep our content fresh. We see some excellent ROI and I would recommend adroll to anyone in any industry.

Great customer service and a user-friendly interface. Gets me a lot of traffic every day and has some smart AI campaigns to offer as well.

AVOID AVOID AVOID! After reading some good reviews I signed up this evening (on the free Starter account) and created 2 remarketing campaigns (Facebook & Google) both $50 / day. Within 30 minutes my bank had reversed 3 transaction requests from Adroll totalling $1540! Seriously what! I obviously want no part of this and upon exploring their system figure out I can't even delete my account or delete my card. What is this! So now am going to bed wondering if they are going to empty my account over night. So messed up. Like I said: AVOID

I've been using this app for my ads and my campaign. I really do love the apps. it Is very useful. I highly recommend it.

We use this app for digital display ads on third party websites, and it has really help supplement our paid strategy in addition to ads on social media. The interface is really easy to use and once you set it up, they just run automatically and it's an easy way to generate revenue without thinking about it constantly. We see at least a 3.5 ROAS every month and are very pleased with these results! It has also been very easy to get help from AdRoll, and Tracie especially has been super helpful with growing our strategy and encouraging us to try new kind of ads. I highly recommend AdRoll to anyone looking to grow their marketing strategy!

AdRoll is a must for e-commerce at scale, remarketing through their robust suite of media and content publications is great and their support is always on point! Using their dynamic ad creative for Shopify Campaigns is definitely a favorite for our marketing team.

AdRoll has been very helpful in running our Remarketing campaign for our Shopify Store. ROI has been positive and continues to get better as we refine our strategies with their recommendations. We will continue to use AdRoll

Adilqadri

2020-08-04

India

Ive Just Used This app and the integration process is so much easy..also the customer support is so helpfull ewa helped me to optimise my retargeting campaign

I've heard good things about Adroll and that's why we started to use it. I was more impressed by the customer support over chat. They are quick and I think this is what every business needs. Quick help and straight back to business :)