Reviews for Zopi ‑ AliExpress Dropshipping

Exceptional Customer Support. Responsive and highly collaborative team.

I was stuck and confused, went on the online chat and spoke to Rocy, He was fantastic, helped me step by step and assured me it was going to be sorted, Thanks to him the process was simple and very helpful. If you are ever speaking to Rocy, YOUR IN GREAT HANDS.

LuxeStreet Boutique

2024-08-22

United States

While listing products to my store, I encountered product status as "sold out" when clearly there were a large inventory of the product. I worked for hours trying different settings and researching different sites to figure out how to correct this error. Finally, I decided to contact ZOPI via chat not expecting much help. To my surprise and delight, a representative responded and assisted me perfectly. I am new at dropshipping and basically a layman with the terms needed to explain my issue. Alice not only understood my dilemma, but assisted me and resolved my issue in less than an hour. Very friendly and knowledgeable made the experience exciting. All my concerns and would have taken less time to resolve if I was more familiar with the platform. I truly recommend ZOPI for newbies such as me and advance users. Thank you for hiring knowledgeable and friendly people to represent your company. Alice is an asset to your continued success for the future .

alice super nice

Really Good and Kind Support. Thank you too Ross !!

I've received excellent support from Zopi ‑ AliExpress Dropshipping Store. Their service is very fast. A big thank you to Scarlet, Lana, Vivian, and Alice.

Vivian was an excellent guide to a beginner like me. She provided easy instructions and screenshots to answer all of my questions.

Hallo, ich hatte ein paar kleine Probleme mit den Einstellungen bei Zopi, also habe ich den Support kontaktiert via live Chat schaltet sich der Supporter (Rocy) hinzu und half mir wirklich spitze durch alle meiner Probleme er half mir gute Produkte zu finden und erklärte mir ganz in ruhe wie ich welche Einstellungen machen kann damit der Shop so Effizent wie möglich läuft. Ich bin sehr zufrieden mit ihm und zögere nicht ein 2tes mal ihn zu kontaktieren. Die app an sich ist gut gestaltet und man kann mit etwas hilfe vom support wirklich viel einstellen. Grüße Hejfisch

Ross from support was super helpful. All of my questions were swiftly answered and my issues were taken care of. Out of all of the drop shipping apps for Shopify, I highly recommend this one. Not only is it way easier to use, but the support you receive is by far the best.

quick customer service by Ross. Thank you.

molto cordiale e disponibile

I love their chat support. Always there and helpful. Ross was particularly wonderful and resolved my issue in seconds.

helped me in every step and was so patient and respectful with me, and most important thing she resolved all my problems and questions

Ross was my chat associate and was very helpful and knowledgeable. The instructions provided were straight to the point and he provided screenshots too. Very impressive.

Scarlett was a great help in sorting issues out with my app through fault of my own great customer service Thanks

La atención al cliente es muy buena la verdad, me resuelven todos mis problemas, en especial Vivian que me atendio hoy, muchas gracias zopi y Vivian me hacen las cosas mas fáciles.

The best and fast constumer service! Rocy helped me manage a small problem I had in my store, and we resolved it together very quickly. Thank you and I hope to continue working and learning together!

Its a bit buggy but the customer service usually can help you with a workaround, so I appreciate there is a solution

Lana was extremely helpful, supportive and answered all my questions timely and intuitively. Lana made my business with Zopi easy, and I am grateful for her support. She not only assisted me efficiently and professionally, but also her support built trust in me with doing business with Zopi. I will be recommending to other colleagues. Thank you Lana, and thank you Zopi for your support.

Really responsive support, great all, I love the AI implementations

I would definitely recommend Zopi - AliExpress Dropshipping as customer service agents are quite helpful to their client. I would like to mention Rocy for being so nice, patient, and understanding. He dealt with my query with full understanding of the issues and answered all my questions efficiently. Rocy has provided me an excellent customer service. Well done to Rocy. Thank you so much for helping me resolve my problems/issues.

Ross konnte mir innerhalb von minuten mein problem lösen! Sie war mir eine sehr grosse hilfe! Danke Ross

Good support service. Rocy helped me a lot with my issue

I love this app, whenever I need assistance someone is there within seconds and everyone is so very helpful and patient with me, especially Rocy today who was brilliant and knew exactly what to check to resolve an issue. Excellent service. Thank you.

Apu oli helposti saatavilla ja auttava henkilö oli ihana.