AceMedicinals
2024-04-03
United States
Scarlet was very helpful
StaynTrue
2024-04-03
Netherlands
Great support from Rocy, took the time and had great solutions for the issues I was having. Customer service is great, apart from the app alone, I recommend it. 10/10
El Tarot de Hoy
2024-04-03
Colombia
Scarlet was very patient and clear with the information.
Mike Armstrong
2024-04-01
Canada
Il n'y pas d'autre application meilleur que Zopi,des genrs pour le service à la clientèle de qualité,professionnel comme le cas de Rocy,qui priorise avant tout le client pour connaitre son besoin et le suggérer de bonne solution.Je vous la recommande vivement
Racketfy
2024-04-01
Germany
The support is really good. I was talking to Ross, and I got replies and help very fast. Also very detailed answers to my questions. Well done and thank you!
Feathers & Bliss
2024-03-31
United States
As a beginner, I got very overwhelmed and confused with all I had to do to get my store started. I just realized tonight that there is a chat available for assistance. Vivian was my support agent during the chat and she has been so patient and helpful, answering each question one by one with the appropriate illustration to guide me. I am really grateful for her! Thanks again Vivian!
Ocean Rafts
2024-03-31
Australia
The support staff is amazing and available with any issues present. My experience with Vivian from Zopi was exceptional. She was kind, knowledgeable and straight to the point and even pointed out what I should do to make it easier in the future with order fulfillment. Along with how she provided guides and images to assist me was highly beyond your normal support service! Thanks Vivian!
Lura Luz
2024-03-30
United States
Was having issues with a test order but Clara was able to get my issue resolved and replied fast!
Mimi & Moose
2024-03-30
United States
Amazing customer support from Violette!
TrendWorld
2024-03-30
Argentina
muy atenta ross. muchas gracias
Sweet Magnolia Mae
2024-03-29
United States
Rocy was extremely knowledgeable about the order process and quick to respond. Helped to solve my order issue and walked me through the entire process. Very helpful!
Mudd and Mischief
2024-03-29
United States
Ross was very helpful in helping fix several problems for me. I am very grateful for his help.
Lista Global
2024-03-29
Spain
La atención de la persona que me atendió Ross fue estupenda, me quitó dudas y con pantallazos me fue indicando todo lo que debía hacer. Me encanto saber que detrás de una aplicación hay personas implicadas en su trabajo y con orientación al cliente
Alaska Night Light
2024-03-29
United States
I was super stuck with the order fulfillment and Clara was very helpful and finally got unstuck, thank you!
Smokin' Hot BBQ Supplies
2024-03-28
United States
Rocy was great with helping me answer my questions and fix my problem that I had. Zopi makes dropshipping a breeze with their integration.
Elliott Berkshire
2024-03-28
Canada
I had a question today that Rocy solved for me within two minutes. I found Rocy to be very knowledgeable and friendly. Zopi is a great service and their app is very intuitive. Thanks Rocy!
Deliver Me This...
2024-03-28
United States
So far so good. I hope to grow with Zopi. Time will tell. I will say this, I just had a couple of encounters with customer service because I am new at Zopi and Shopify and my experience with both of them was pleasant. My problems were solved I had no issue with their customer service skills. Jennie, the second representative, was incredible and very knowledgeable. If I run into a problem and then find myself in need of assistance with Zopi...I hope I run into Jennie again. ( :-) for Jennie)
Childhood Bliss
2024-03-26
Lithuania
Scarlet was good
J. Ashley Goods
2024-03-25
United States
Rocy was UNBELIEVABLY helpful today. The app has been easy to integrate but I would rate it a 10/10 for the customer service I received. It was quick and incredibly detailed and helpful. It is so nice to get help from a human being that can instantly have access to your account and help answer your questions. Rocy was by far worth every penny I will pay for this app.
NM&G
2024-03-21
United States
Everything’s nice and easy and simple but the search platform sucks balls there is no categories just a search bar
Luxora
2024-03-21
Canada
Rocy provided excellent assistance! With professionalism and expertise, she swiftly resolved my issue. Her friendly demeanor and dedication to finding a solution made the interaction pleasant and hassle-free.
ClickGifts
2024-03-20
India
Thank you very much, Rocy gave me a help, solved the issue.
My Store
2024-03-20
United Kingdom
Great app for dropshipping via AliExpress on Tiktok. Had a few issues setting things up but Scarlet was a great help and the whole process went smoothly with my first orders. Wouldn't hesitate to recommend!
Wave Walkers
2024-03-20
United States
Scarlett helped me fix my issue on Zopi Dropshipping page on Shopify
Dein Flavor Shop
2024-03-19
Germany
Top Service, schnelle Bearbeitung und eine super Kundenservice!