Eternity
2023-01-02
United States
We've been using this app for a while and are very happy with it and recently added it to a second store. It has a lot of flexibility for configuration, and the end-user experience has been well-received (we use it mostly for engraving requests). As some users have stated, the learning curve will require patience, but once you get familiar, it is very manageable. We have experienced very few problems, but when needed support has been very attentive and quick to address any issues.
JamUpApparel
2023-01-02
United States
This app has been perfect for all our needs for personalization on our shopify products! Their customer service helped us with quick and concise help! Highly recommend!
aboutParents
2022-12-28
Germany
A great app for everyone who offers personalized products. The customer support is excellent and helps out immediately. Would totally recommend it.
Heavens Yes Crafts
2022-12-27
United States
I recommend this app for stores that offer customization/ personalization of products in their store. I didn't give the 5 stars because there is a learning curve with this app that I find isn't user friendly. When asking for help via live chat a response is provided quickly. If you have the time to learn how to use the app it definitely adds value to shop.
barley boo clothing tops & personalisation, kids, toddlers, baby's
2022-12-26
United Kingdom
I have tried all the top customizers with not much support until I found this one Zepto Product Personaliser. Price is so much cheaper. I particularly love the way the customisation shows up in checkout page like others didn't and also be added to any any variants. Also I asked for support and they came back within minutes and messaged back as quick as I could send them. Al Amin Khan, is so helpful, they didn't have any instructional video that would solve my issue getting started. Al Amin Khan actually made a video on Loom for same day showing exactly what I needed to do. Works perfect. Thanks again for going up and above. Highly recommend, seriously!
pet-tags.com.au
2022-12-23
United Kingdom
I love Zepto and the support team are amazing. I created a second site and asked them to copy all of the personalisations across. They did this perfectly within 24 hours. I highly recommend this app.
Eagleton Studio
2022-12-21
Hong Kong SAR
Great experience and fast response! The help desk was help me to fixed it my troubles. Good job! thanks
TreasureMemo
2022-12-20
Ireland
Great product and fantastic support. Highly reccommend this tool for personalization and tailored experience for your customers.
yoganicsoul
2022-12-18
Germany
Outstanding functions with live preview and the customer service is excellent! They respond within a few hours! I can highly recommend this app. Well worth it!
TopSign
2022-12-14
China
Amazing functions and the customer service is excellent!! Thank you guys I really appreciate the help
Personalized Family Trees
2022-12-10
Canada
This is the only app that I could find that allowed me to create a personalizer tool with multiple product variations. It is easy to use, and customer service is always able to help me if I can't figure something out; they are very fast in their response time. I couldn't offer my products the way I do without Zepto as a part of my Shopify store.
Light It Up Neon
2022-12-07
Australia
Amazing functions and the customer service is excellent!! Thank you guys I really appreciate the help
LetterSeals.com
2022-11-29
United States
LetterSeals.com I've been using Product Personalizer on my Shopify store for a few years now, setting up visual customization for our custom products and complex logic trees for product options. I've been so happy with the product; the service is top-notch. If I am ever struggling to figure out a way to create a specific result or have any issues with our setup, the Zepto crew is fast to help, and have the perfect solution.
swishv4
2022-11-27
Latvia
Wonderful app and even better customer service. In this specific case, Imran helped us with advanced customization. I hope he gets promoted, hah. Thank you all!
Moxie Italia
2022-11-27
Italy
ottima assistenza e ottima app, ne usavo un'altra prima che i miei clienti trovavano difficile, continuerò ad usare questa app
My Customized
2022-11-20
Netherlands
Great customer service! We are using this app for a long time now and everytime we had a problem they solved it really quick.
ashamwholesale.com
2022-11-16
Canada
Thank you, Shamsuddin for your help and patience. Awesome customer service and support. I sincerely appreciate your assistance.
photo-gravure
2022-11-12
France
cette application répond a ce que je recherchais , le service technique est vraiment très réactif (moins de 3h), ils ont réglés un petit problème que j'avais rencontré très rapidement.
Grude Tattoo
2022-11-12
Brazil
We discovered a bug generated due to a conflict between the theme we bought and the App, the technical support of the Zepto team was so fast and efficient that in 1 day they solved what we were trying to solve for more than 10 days. We are very happy with the care and service, thank you all very much for the support
MYPadL
2022-11-12
United States
So far they have been a great help. The app is intuitive and easy to work with. Still in testing during the trial period but so far I'm liking it.
MycardFUT
2022-11-10
France
Lots of customization available (image swatch, font, color,bulk personnalisation). Fast and efficient support
personalize.fr
2022-11-10
France
Application complète permettant un haut degré de personnalisation répondant à la majeure partie des besoins en personnalisation de produits.
AlbersDesign.eu
2022-11-09
Germany
Good working App and perfect support. Many options for individual personalization. We really like the App.
NEONEVERGLOW
2022-11-09
Germany
Fantastic Custom App and the best of all is , that the support from Product Personalizer is very professionell and fast. 5*****
MyTeamShop
2022-11-09
Germany
Great plugin with extremely quick customer support. The only thing missing would be a bulk-configuration option to rapidly add a personalization option to multiple products, ideally through csv-upload.