Reviews for Yotpo Subscriptions

This app is awesome! it's really easy to use and it makes my business go 10X and also thankyu for thje great help and support Alex!

Customer service is amazing! I was personally helped by Thessanyl, so quick to respond and so easy to deal with. Takes all the stress out of any issue. I was previously with Bold who would take up to 3 weeks to fix issues, moving to Yotpo was the best decision I have made!

Super Support von Irvin N!

Amazing customer support, Irvin N was a major help in setting up my account. I'm very happy!

Transitioning to Yotpo subscriptions was incredibly easy, thanks to Sheen Buhay and the migration team. They helped me every step of the way so that we didn't lose any of our current subscribers. I'm also very happy with the subscription interface, backend, and frontend that Yotpo offers. It's easy to work with and fits in nicely on our product pages!

Thessanyl V did a great job of quickly helping me when I got stuck with launching my subscription service.

Their support is really helpful and responsive, especially Aleksandar V who helped us a lot with the settings.

Great support team, had an issue with the subscription page appearing twice, contacted the support team via chat and Christopher helped to fix the issue within 20 minutes! Thanks again!

Love this app. Simple to use, straight to the point and the customer team is very attentive and friendly throughout the process.

I have the best customer support through Yotpo when I experiencing an issue with my email newsletter, and I was helped from beginning to end and the best way possible. Totally the best service I've had and definitely feel more comfortable and confident using the platform.

Trainz

2024-03-04

United States

Sales promised the moon. Support made it very clear things would be done exactly to their script or it wouldn't be done at all. Miserable onboarding experience, and I'm still dealing with 20+ emails per day from confused customers. That said, the app itself seems to work very well. Fresh signups have it easy as can be.

Yotpo subscriptions is so much better than other sub apps. Also, their customer service is fast and friendly! Their UI is better, easier, and faster to get up and running. Other apps take tedious work if you have a lot of products. Roland M with Yotpo responded to my in app chat question within seconds and helped me beyond my initial question. Highly recommend checking them out

Radly and the migration team have been a huge help!

The support team is helping. Thank you! Hope you all don't change in the long run.

Anfangs lief nicht immer alles glatt und die App hat ein bisschen Probleme mit dem Übersetzen von Sonderzeichen, z.B. ö, ä oder ß. Insgesamt ist die App aber sehr gut, funktioniert einwandfrei und der Kundenservice ist fantastisch. Thessanyl hat mir sehr geholfen und ist extrem freundlich und hilfsbereit. Danke!

Just transferred my subscriptions from Recharge to Yotpo. There were quite a few details that needed to be ironed out. Sheen took charge of my case and was very persistent, professional, and polite. The entire job was done well because of Sheen. I am happy with the Yotpo Subscriptions - clean, easy to use and integrates with Yotpo Loyalty. The customer service really was above and beyond for this one.

Our team has used and loved Yotpo Reviews and Loyalty for the past couple of years. We recently migrated over to Yotpo's subscription service and could not be more pleased with what we're seeing so far. We are excited to offer our consumers a more seamless and user-friendly experience. A very special thank you to Radly and Brandon for their time and attention on assisting us in migrating over from a previous partner. We are so appreciative of all your help and support!

Good help assisstant for me to adjust the widget position, nice team!

Really great team over at Yotpo! Very helpful and always quick to respond. Integration with our online store is a dream come true. Super shoutout to Jerrah at customer service who has been incredibly helpful and saved me hours of stress! Really appreciate you all!

The Yotpo team and Radley have been great to work with. I had a lot of questions and they answered them all quickly and patiently. I do hope they can get Yotpo to work on mobile devices soon, as that would be super helpful for my business. The desktop version is working great so far!

Setting up my subscription program was a breeze. ran in to an issue though with my display boxes on my website showing comma's instead of periods for the prices. hit the chat box and Roland assisted me and fixed the issue. He had to enter my shopify back door to get it done but was willing to and got the issue fixed! As a business owner i run in to issues often and normally IT is not helpful. Roland is by far the best IT person ive worked with in months. Solved out the issue in a timely manner and very nice to chat with. I had heard from a friend that Yotpo had great customer service. She was right! I have decided to use Yotpo apps for multiple things now even if other apps have higher amounts of people using them. Cause i know if Theres a issue they will get it fixed.

Yotpo Subscriptions offers the most customization options than any other service my company has used so far. It has been great with all of the different types of campaigns/sales we run. And the customer service is top-notch! Roland M. in specific has been so incredibly helpful and patient. I must have reached out about 15 times in a row and he graciously helped me solve every issue in a timely manner. I highly recommend Yotpo for all your subscription needs!

Love the Yotpo suite of products. We love everything about the functionalities.

Migration was smooth, very responsive and friendly customer service. This new subscription system also makes accessing a discount code incredibly easy for subscribers (if you're using Yotpo Loyalty & Rewards), which is a huge benefit for us

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