Reviews for Yotpo Product Reviews & UGC

Thanks to Arven help, he answered all my questions clearly and fast.

Honestly, it was a long way to get our review from our previous review app to Yotpo. Your support manager Daniel helped me a lot with importing reviews and answered all my questions patiently. I like it and thanks a lot for help! Yotpo features look promising. Hope to have good experience futher.

Very simple and effective tool for Shopify Stores

I received personalized support directly from the Yotpo support team and they helped me quickly! Thanks, 10!

Jeorge Kenneth thru the website helped me put my reviews back on my website that had disappeared. It appears my widget somehow got uninstalled and all my reviews disappeared. He put them back on for me. Great help. Thank you.

Great app and support! Thanks Donor!

Love Yotpo! The app works perfect. Getting reviews is easy and automatic. Customer service is great! I had to change some reviews from one product page to a new one and Yotpo had clear and easy instructions on how to do this. The customer service team are quick to reply and help. Thank you John!!

Yotpo has some of the best customer service I have ever experienced. I had issues getting the widget to show up under the products on my collection pages. When I reached out for help, John G quickly responded and resolved my issue. He saved me from the headache of trying to edit the code myself. Highly recommend. Any issues you have they will solve.

Jeorge was very helpful

I had an issue with exporting my reviews, but Mitch from customer support helped me with my situation really well and I look forward to using this platform.

Does exactly what you need the app to do. We needed to transfer some reviews and John G was such a rockstar. He was really speedy, clear, and responsive. Most of these stars are for John ;)

I've had a few issues overtime with the app that were easily solved. However, one customer support agent in particular, John G, was quick and efficient in helping with my issues.

So far my experience with Yotpo has been excellent. I had an issue recently which I did not know how to resolve. Mitch quickly got in touch with me, and helped me to resolve this. His instructions were clear and easy to follow. I'm very happy so far with the service

Best app I ever use

Customer support is very helpful in aiding the implementation of the review widgets. John G. aided me in quickly making changes and implementing on the home page.

very pleased with yoto. Been using them for years on several of our sites. Outstanding customer support.

The irony of a review app asking for a review is not lost on me. Thanks for your help Daniel! Solving the integration issue was easier than expected and the added bonus of a screenshot was really helpful! Overall a great app and an excellent add-on to my website.

Arvin Solero was a great help and resolved the issues I was having. Thank you for great support

A couple years ago, we tested out Yotpo but had issues and decided to cancel. We decided to give it another try but the customer service is almost non-existence. It's been now 3 days with no response. I guess this app is not meant for us to use.

We have been with Yotpo from day one! We love and appreciate the value their reviews add for our customers. If we ever need assistance, Yotpo is quick to respond and help us out. Big thanks to John G for his awesome help and terrific customer service this week! I recommend this app 1000%!

Thank you for writing a review — we value your feedback.

The support provided by this app has been disappointing. Numerous issues occurred after installing Yotpo, and the support team was unresponsive, taking more than a week to reply. When they did reply they were extremely unhelpful and bounced me from one support staff to another without fixing any of the issues. Even after the app installation, the plugins persisted, leading me to hire coders to rectify the website and completely remove Yotpo. I do not suggest this app, especially for smaller businesses in need of reliable support.

John G. was AMAZING! He went above and beyond to help me customize

Great customer service! great app to navigate and get reviews. 100% recommended if you are thinking to ramp up your website! Arven went over and above to help me!

Outstanding customer support from Jeorge at Yotpo! With the Shopify Reviews app being deprecated, we needed help moving over to Yotpo and Jeorge was so helpful in getting the coding and installation completed accurately and quickly. Amazing support! Thank you!