Reviews for Yotpo: Loyalty & Rewards

Lets be honest. Sometimes it can be hard to find a company that has amazing customer service that is directly linked to the owner. Josh works hard for his clients, and he really put forth the effort to help incorporate this amazing loyalty program into my e-commmerce. His efforts were convincing enough to even get me to switch from one company's loyalty program to this one. Again thank you.

I signed up today and the support has been phenomenal! I couldn't recommend them enough, this is the kind of service that will make customer loyalty. To your business as well as to theirs! Amazing job guys! :) Jamie

This app is soon cool!! 5 stars for customer service and the efficiency of this new app for my online store...Im positive this will help me boost my sales and get new customers. These guys helped me set up my widget from scratch exactly the way I wanted it... Thumbs up

We have had a great response from our customers. If you are smart with how you reward your customers you can drive massive traffic to your site in a very quick time. Not to mention the added benefit of collecting customer emails, which is crucial for making that one time customer a long term one. We have loved Swell in our first month of business and are so so grateful it is free for new users. Daren Wagner Under Comfort

Wow! Came across this mighty awesome app and am soo excited about the prospects for my estore. Easy to use, customizable and great customer service and support!

The costumer assistance guy wrote me after couple of day from my first review stating that pagespeed problems were fixed, this quite amazed me as usually reaction time for this kind of request take months. I just tested the app again and I still have -7 points on mobile and -4 for desktop on https://developers.google.com/speed/pagespeed/insights/ Sorry guys this won't work for my site.

From the moment I downloaded they were there to assist! Very helpful and already I am so excited to see what my customers think of all the perks of rewards! Thank you!

Great customer service and the app looks promising!

The customer service was indeed swell (pun totally intended)! We're very excited about the new tools to make work easier for us, and right now the app is definitely the one we've been looking for.

Wow. I mean wow. While I was installing the program and chatting with Swell Support to get it dialed in people started using the app! The future looks bright. But on top of being a super clever app my customer service experience was off the charts. Hats off (their mascot wears a hat) to Josh and the team at Swell! Bravo!

This app has the best customer service. It took Josh less than a minute to help me with a question that I had. The setup process was very easy compared to other apps that I've used. I've actually deleted apps from how difficult they are to install. I wish they were all this easy! Extremely happy and highly recommend.

Excellent customer service and technical support. Quit worrying about your loyalty program, and install Swell Rewards. Simple plug n' play, easy to configure, and very customizable. One of the founders, James, even took time to help me configure some strange requests for our store. Got it all up and running within 5 minutes, and our customers are loving it! Increasing sign ups, purchases, and customer retention rates. Huge thanks to the Swell Staff for being so awesome!!

Awesome App! Just set everything up and Im super excited to let all my customers know about the rewards program! I had live support from Josh (co-founder) the entire time and he walked me through a few steps and answered all my questions! Cant wait to see what these guys come out with next!

Blakshop

2016-01-23

Italy

They have an amazing customer service. I asked for clarifications and many new features and they are really receptive. I don't give them 5 stars just because they lack in some basic features it seems they are going to implement soon. Anyway I tried all the top loyalty apps available in the market and no one has so many points rules as Swell Rewards

This is my first review that I left for any of the apps I downloaded for Shopify. I had an issue with some font customization for their In-Page widget, I left a message in support and was replied to super fast! James took care of the issue right away for me. I was hesitant about venturing out forward to check out the rest of the Swell app because of this little issue, but it was taken care of rather quickly. I'll tell you what customer support is number one for me in any business. You got my vote Swell. :)

Silverstatements

2016-01-23

United States

Just started using it today. Already it's super easy. Looks like it will be a great asset to my shop. And, they have great customer service as well. Highly recommend!

This app has to be BEST rewards program. Simple and easy to use. Since downloading SWELL I have had an increase in sales. I wish I was using this app earlier. Thank you Josh for walking me thru everything. I appreciate you. A must for your business.

10stars coz these guys deserve it! Customer support top notch - very friendly and prompt response time. Always happy to assist with whatever request you have, even open to ideas/suggestions about adding more functions & tools. I'm in the process of removing stand alone apps in my store coz these guys have the essential tools all in one place...and MUCH MORE to come. Looking forward to it:)

This app is super easy to install and really user friendly. You can get help really quickly if you need it. I had two emails answered within a couple of minutes. I would definitely recommend this to anyone.

Amazing app and great customer service! Highly recommended

Awesome, easy to set up, terrific support and easy to follow videos if you do get hung up on anything. Great job!

Super excited to have found an app that included a referral program. Very helpful on chat and easy to use app. Thank you!

We are very excited to start using Swell! It already had most of the features that we were looking for and the customization to make our program come together. They are also setting up some custom features for us right away to help make our rewards program the perfect system for our company!! Way to go Swell Rewards!

Really great App. Good support and functionality. Recommended.

The only reason I am frustrated is because I waited so long to pursue this thinking it would be way more complicated than it was. I started off with the free version and that is already phenomenal, but within hours I upgraded to the prof version for the extra features and it was 100% worth it. Immediately after announcing this reward program on my site my traffic skyrocketed. Easily one of the most financially savvy decisions I've made so far. When I did have questions they had support answer me within a minute of sending the request! 10/10 Would recommend!