Reviews for Yotpo: Loyalty & Rewards

Functionality seems to work well. Interface takes some work. Overall good app.

We use Swell at MegaNut and our customers love the added value it offers. We look forward to seeing the new features that they come up!

Very Fast response and my problem is solved within one day. App is easy to set up and useful . Highly recommended.

Excellent App! Loyalty and Rewards program made easy!! Great customer service!

Very fast email response. Very good customer service. Customer Support answer and fix any problems immediately. App works brilliantly and has many features which will boost customer spend, order frequency & even customer loyalty. App can also be very effectively used for advertising. Highly recommended!

Josh was really quick and helpful answering all the questions I had. Great app thus far. Very good customization features.

So far so good! It took more time for me to decide how to price out my campaign than anything. The UI is really smooth and intuitive. Just be sure to watch the intro video to get familiar with the layout and terminology. I had a couple of questions that support was very quick to address, even as we approached midnight on the east coast. They even showed me how to put my campaign in the top navigation bar instead of the little stub. I found out that you do have to have the Pro package in order to do this. Highly recommended and I look forward to seeing the campaigns in motion!

Very customizable and I can make it reward my customers exactly the way I want to!...and the customer support is TOP NOTCH!!! Thanks Josh and the SWELL team!

Great app! Extremely easy to install and customise. Lots of features. Very helpful customer support. Highly recommended.

Great app - responsive team. You won't be dissapointed

This is probably the best loyalty app out there for free. Not only user-friendly, but it packs a full of features that other apps charge extra.

Just added this app to my site, loving the flexibility and customization it offers. Very happy with the quality and quickness of their support! Looking forward to increased sales with this app!

Awesome App for my online Sports Store sales went up immediately for me. The online support is top notch I am very impressed.......Thanks

This app is, well, it's Swell to say the least. Our company has been using Swell Rewards for a little over a month now. We made the change to Swell from our previous rewards company, because we were fed up with the delayed response time for support and promises that never came to fruition. I can say I have never been so impressed with the customer support of a company. These guys are almost always around, and they actually offer helpful support. I've requested features that were actually added to our program! The only support member I've been in contact with so far is Josh, and he has been amazing. He always provides useful information without beating around the bush, he is knowledgeable, and he is honest. That last one is the big one for me. There is no sugar coating going on. Josh will say "Hey, that's a great idea! We've got this other thing going on at the moment, but I'll make sure that someone looks into what you are talking about." Then, he'll keep us in the loop about updates we have asked about, and provides realistic timelines for their implementation. I don't have to hunt him down for the info I need, because he provides it as soon as it is available. That being said, I've rarely contacted the support team for a problem. We've had a few minor hiccups that came with updates, but they were fixed promptly. This app has worked nearly flawlessly and integrated very easily. Pricing is very modest, and scales with sales. Not customers that sign up, but the actual sales. Did you have a slow month? Well, Swell has got your back. Your bill will be smaller, because you had less going on! TL;DR Give Swell a try. Even if you are using another company currently. This app is awesome and so are the people behind it. Customer support rocks, app works great.

If you are using this app or looking into using this app you know customer service is important to running a successful business. The SWELL team has AMAZING customer service. I have asked many questions and I could not be happier with the assistance I have received. Each time I was responded to in a prompt, polite, and informative manner. As for the app itself, it has been great so far. It is an easy straight forward setup. I was also able to customize the pop ups and tabs to blend in with my stores theme. Josh even helped me add the pop up to my navigation. Since downloading I have only had two customers check out, but everything worked as it is supposed to. I have only had a couple minor issues with SWELL, but when I messaged Josh about it the issue was already known and a fix was in the works. All in all I recommend this app. SWELL is Rowdy Ann approved! :)

Awesome app. Great potential for gaining new customers. Worked great during user testing.

While I haven't got my store up and running yet, the setup of this app is super straight forward, the interface fits very nicely, and everything is where you would expect it to be. Josh helped me through a few simple issues I wasn't to sure about, getting back to me within minutes which I didn't expect at all. Really looking forward to launching the store with this app.

Great app. easy to setup and use. Highly recommended.

Great customer service! Extremely friendly UI. Fast response and resolution to 2 questions. Took only a few minutes to set up and now it looks really pretty :) Over all I love this app.

Worth it. Definitely. Easy to set up and delivers a great value to the business. Especially after they make available the possibility of translating all screens for end users.

Great app. Simple but powerful. Support is responsive, helpful and dedicated. Definitely worth the money. Try it for yourself.

Really really good app! awesome stuff they are really helpful and the app has everything I was looking for! :D

Just love this app! Great support! Gets results. Couldn't ask for more!

I have just spent 5 minutes chatting online with Josh and he has helped guide me through the best way to set up your account (thanks Josh! Slick, prompt and clear communicative style. If the app is anything like its support you'll be in for a real treat. I shall report back after I have opened my online shop (29/2/16); I'll then be able to comment on what Swell does for customer loyalty. KB.

I really like the idea, but I decided not to use it with my current online store. It's definitely getting installed on my next site, though!