Reviews for Wrapped: Add Gift Wrap

amazing customer service - they truly care about helping your business. A great app!

Awesome flexibility with the app along with some of the highest quality support I've ever received on the Shopify app ecosystem. 10/10.

The Wrapped app has been great for us as it has allowed us to capture customisation data on specific products that other apps were not able to achieve. The support from the dev team has been prompt and extremely helpful as well, thank you.

Great support! I needed help with the setup and Adam helped me quickly to solve any issues. Thanks a lot! I've used this app for too short time to say more on its performance and impact on sales, but it looks promising :)

Great app! Support has always been very responsive to my questions. Highly recommended

i have communication problems with them at first , but then adam stepped in and helped me , and he made it up , i appreciate it <3 hopefully it will work on my store

Super simple to use and implement. Best customer service we've experienced with a store app to date! Highly recommend.

Adam was so helpful and continually looked for ways to get this app set up to help me in every way. I am really grateful for his patience and support.

One of the best app for Product Gifting on the Shopify Store. App developer is smart and knowledgeable about how things work, very polite always happy to hear the requirement and solve issues in time.

Great app and great support, really effective and always ready to help on the setup and modifications ! I recomand !

Chase and Wonder

2023-10-12

United Kingdom

THE BEST SUPPORT and ROI of any app I have ever used (in 10 years) Firstly this app has the best ROI of any app I've ever installed, but better still the support is LIGHTNING FAST. I've been using it for a couple of years, and I highly recommend if you want to offer gift wrapping. It's such an easy upsell!

Very happy with the app and the customer support.

Very helpful with support, integration, and styling of the app on the cart. Quick turn around for support tickets also.

Their support is the one who looks after you, they know and contact you when you have some probs with your theme before you know it yourself. 5 stars.

We use this app across 2 jewellery brands Scream Pretty and Lily Charmed - the set up and service has been spectacular. We wanted to offer different options for gift wrap / standard or minimal packaging so that we can try and reduce unnecessary packaging wherever possible, and still allow people to have the unboxing experience when required. Adam is top notch, responsive and super helpful. recommended!

Wrapped is the best gift adding app on the market. It covers every kind of need and the support is amazing, very available, precise and full of ressources. Congrats to the team

ProSoccer

2023-05-24

United States

Support is awesome. Very quick and helpful when we need their input. App also works flawlessly for our clients. Thanks guys!

The implementation process was clean and easy! Wrapped has some of the best support in the game. Adam provides quick response times and is always personable and so knowledgeable. We had a couple of tricky integrations that he took head on and provided us with all of our options to complete integration. We could always count on Adam's support if and when we ran into needing it! After months of having Wrapped Adam is still quick to respond! Great app for a gift wrapping solution made 100x better by Adam and his willingness to support his app's users.

It’s amazing. Seamless and easy to integrate and never fails. We always get the right message for each order

This app is super easy to install and customize. When I had a question for support, Adam was detail-oriented and quickly responded offering a solution. I was able to install it in 10 min and made over 100 US dollars from gift wrapping in one weekend. This app is super helpful, my team saved time and money with this solution.

Implementing Wrapped onto our website has greatly enhanced our customer service experience at check out, and has allowed us to easily customize the settings to our needs as a business. It has been an essential feature in our growth as an e-commerce business and Adam has been quick to step in and assist if any issue arises.

Great app, easy to use. What is even better is the excellent support from the developer. Actually went above and beyond to help resolve an issue which as it turned out *was NOT caused by this app* but another - should have known as Wrapped has always worked smoothly. Definitely recommend this app.

The best app for adding Gift wrapping feature to your website. The support is awesome and Adam helped me installing it. i recommend it

Little Sky Stone

2023-03-23

United States

This app is great and Adam has been very helpful whenever I had any issues or requirements to change certain looks. I highly recommend this app!

Where to begin? I have been searching for the perfect app to add to my shop that supports custom gift messaging. This is a feature that our customers have been requesting for a very long time. I have tried a couple of other apps, but they didn't quite have the functionality, great UX design I was looking for, or ease of use for my customers (most importantly). When I installed the app, I had to reach out to support really quickly to help resolve an issue involving implementation with my Rebuy flyout shopping cart. As I love Rebuy, finding another app to replace it is not something I am willing to compromise on. Adam was absolutely accomodating and went out of his way to make sure that my installation of Wrapped worked seamlessly with my expected customer journey. The integration with Rebuy works perfectly now and I could not be happier. Adam's willingness to help and quick solutions absolutely amazed me. Incredible support! Thank you!