2016-11-24
Australia
WOW - fantastic service from the Swym Team. I mentioned a couple of improvements and within a couple of hours one important one had been implemented for us. The other improvement is on their list already so we are happy to wait for it. I can't rate their service higher than five stars but a big thanks from us here at www.truetalon.com
The Gift And Gadget Guys
2016-11-23
New Zealand
First off - great customer support from Arvind. He replies to emails quickly and helps out the best he can. Even made a couple of improvements after we made a request. Works well and set-up is super easy. Thanks from The Gift and Gadget Guys (www.giftandgadgetguys.co.nz)
2016-11-11
United States
Downloaded the App for my store. Had a certain question about some customizations I wanted to make - the team was super responsive and effective. I was pleasantly surprised with the look and feel of the app, and I am also excited about offering it to my customer base =)
Gaabdesigns
2016-11-10
Australia
Have just installed this app and I am sure it will assist in increasing sales on my website. The developers have been excellent to deal with from the initial questions pre- installation to making my required changes once the app was installed. All emails were answered quickly and efficiently and changes made within 24 hours of installation. Very highly recommended. Would not hesitate to deal with them again. A very smooth and positive outcome.
Vastranostra
2016-11-09
India
Very good, very easy to use app. Excellent, excellent support! Really I can't say this enough. Though their general customization options are limited, the Swym team has gone above and beyond to meet my very specific requirements keeping the carefully constructed look and feel of my site in mind! I am truly very impressed. Kudos!
2016-11-03
United States
Very good app. Easy to use, convenient and does what it's supposed to do. Creates a nice wishlist for the user and provides helpdul metrics for the shop. Great, fast support. Keep up the good work!
Readytracker
2016-11-02
United States
Hey, this is really slick—and super easy to implement. Plus, when I had a question about one minor tech issue they got back to me immediately and solved it. Can't wait to see what they've got up their sleeve for the paid version. :)
Bow Tie Expressions
2016-10-28
United States
Great app! Easy to install and set up! Highly recommend!
Titi Malaysia
2016-10-26
Malaysia
One of good app, and excellent customer service. Thank you.
Polepunzel
2016-10-21
United States
Swym has gone above and beyond my expectations for a free app. After fumbling with code for a couple other wishlist type apps, Swym was easy to install and their support provided epic service when I needed help. I hope they make more apps for Shopify.
Ca Viebelles
2016-10-15
Canada
The Software is running perfectly. The support team is very responsive, quick, and knowledgeable. I appreciate of Mr. Arvind and his team. I recommend this software for everyone.
Madeirado Store
2016-09-25
Brazil
Great but missing Portuguese language
Esca Draft
2016-09-04
United Kingdom
We have a very different experience to some other recent reviewers. App works perfectly on our site and the support is exceptional. They made a tweak for us immediately, and over a weekend, to change to some generic wording to the British English spelling from the apps US spelling. Bells and whistles, multiple screen positioning options, etc. would be great and I am sure will come as the app matures. But don't be put off by this, the app works well, they address support queries quickly, and most of all, the app delivers exceptional value in the user experience that helps with customer attraction & sales.
Pure Hearts International
2016-08-06
United States
Probably the LAST update: I don't know how they did it because I didn't give them access to my liquid code, but they managed to raise the app's icon on the LEFT side so that it's clearly visible above another app that I have there. I still am of the view that, for their sake and the sake of their customer's, that the programmer SHOULD add AT THE VERY LEAST a MIDDLE left and a MIDDLE right placement option, and so I am raising the stars from 1 to 4. If they can add the MIDDLE options, I'll raise it finally to 5. Support was essentially perfect, couldn't ask for much more. **** This update above the asterisks ***** below is written a few days after the original review below. The EFFORT of support is very good, one of the best efforts I've seen thus far with Shopify apps. But I'm a RESULTS-oriented guy and don't improve reviews on the basis of effort, only results. The condition of the app is still in the exact some condition as before, unworkable almost at my site. Only in the bottom left does it appear, and even there, just barely, and in a way that greatly reduces its functionality/appeal. This isn't the fault of support, it's the fault of the programmer, so support can't do anything about it until the programmer steps in first. When you have a site like ours that is somewhat developed and already has a number of apps in place, this app is going to be a problem. Our announcement bar apparently covers up the UPPER LEFT and UPPER RIGHT displays (or what I think they simply call LEFT and RIGHT). Our FAQs and Facebook Messenger Chat app covers up the bottom right display. And our Contact Us for Support app mostly covers up the lower left display. I suggest the programmer, at the very LEAST, create a MIDDLE LEFT and a MIDDLE RIGHT display option. Until then, there's nothing that the greatest support in the world can do to fix this particular situation (which might be yours too if you have a few apps installed and appearing at your site) and my review rating of 1-star remains. ******* Despite app saying that it is enabled and should be appearing at my website, it's not appearing, despite the fact I've tried left, right, bottom left, bottom right, etc. I did save the settings, of course. No dice (yet). If support will contact me and help get this fixed, I'll review/up the stars appropriately in the future. Thanks! :)