Reviews for Wiser ‑Product Recommendations

NutraBlast

2022-06-28

United States

This app is very easy to use and super effective. Their customer support is also excellent, they are responsive and will help you with any issues you have.

I am new using this app on my page on shopify and their customer service team solve the issue i had with some colors of the widget. They really help me very quick and also they do it by their own, thanks for the support.

Very useful and convenient function！Great service！ It helps my website with the related recommendation, which my expensive theme are not available.

Update we have now had the app installed for just one week, and already we have had 7% increase in sales, and we are only on the free plan! I want to especially thank Karishma who is the most amazing customer success agent I have ever encountered. She has been going above and beyond to integrate the app into our site and make it look just completely streamlined with our shop's design. We have now started the free trial for the premium plan and we will update our review with our experience. Initial Review: We have just started using the app again and customer service was fantastic to help us get it to work and look exactly how we wanted. We are very much looking forward to see the results and will update here.

We started using Wiser a few months ago to replace our manual frequently bought together recommendations and it has been great. From what I can tell the AI-based recommendations work very well. The two potential downsides is I want more out-of-the-box customizability without the need for a developer and I would like to hide products from being displayed if the AI recommendation is chosen. Wiser did help us with the customization a lot but it would have been good to do it on our own. Overall great app and good customer service!

I Am using this app for almost 6 months now and it really works. does what is expected to do . Recommend products and average order value has increased . Awesome customer support . Have attend all my concerns in very short time . Very happy the way team works. Really recommend for others too.

最近チェックした商品やAIによるクロスセル提案など痒い所に手が届くアプリでした。デベロッパーと英語でのやりとりができれば、かなり細かな対応や（手頃な）別料金での特別カスタマイズも依頼できます。チャットの対応も早いです。英語が使えるスタッフがいるならお勧めできます。

Very helpful app for conversion. It will help to increase AOV and also the customer support is good

Wiser has been great for our website. The set up and optimization can be a bit confusing sometimes but the support the app offers is great and they are very quick to respond to any questions as well as make suggestions!

Midori Bikinis

2022-04-25

United States

We tried this app out a few years back and I regret to say that I didn't give it more of a chance then. Once I had time to really dive into all of the features it offers, I was blown away at what it could do for our store. The customer service was beyond anything I've ever experienced and surpassed all expectations. We now have a custom section on each product page that allows recommendations to show that match each top and bottom, essentially giving customers the option to "complete the set." So thankful for the team and all their assistance! Our upsells are already significant.

The support team is really responsive and helpful. We want to do a customization on how price / sales price being displayed, they kept us posted in the process and tweaked it as how we wanted. Thanks again!

Excellent app for getting upsells and cross sells in various placements across our site. Support is excellent and VERY responsive.

This app has fantastic functionality and the service is fantastic. They also help out with styling is you run into any issues with that part!

Exceeelnt help from the support team. The application is easy to use and does the job very well ....

Great Service and realy fast, top support and you can ask and they resond fast and help with any kind of Problem,

customer care top!! more than helpful!! Great app, works well I recommend this app Thanks for your help

I reviewed other cross-sale apps and found this to be superior in terms of features and ease-of-use. Their team has worked with us to make sure the app meets our design and function requirements.

Extraordinary support team. Responsive and adaptable. A pleasure to work with and looking forward to more great things to come with the app.

As others have mentioned, I think the support team is the best part of this app. They went above and beyond to understand our requirements and then helped developed a custom solution for us to suit our theme. Thanks guys!

The software is very helpful to use, I encounter problems and seek customer service help, the staff is very patient to help solve the problem

Im into my third month and very happy with the results. Its made the customer journey through my store much more accessible, average order value has increased and conversion rate too. 5 Stars!

The strong point is definitely the support, the app works as described but the assistance is something formidable. Thank you. Developers are available to customize graphics and features if needed

Afreedi and his team at WISER have provided a seamless, efficient and helpful experience getting everything set up just the way we want. Already seeing some strong sales generated by this app - highly recommended!

The guys at wiser are awesome. We needed a custom integration to run with Google Optimize, and they were super responsive. Easy, and frictionless setup!

the app is well structured, immediately made us more, more conversions, more $$$$ and whenever there is a problem, the support team gets it fixed super fast. I started up with the "free" plan which takes only 2% off the sales generated through this app after roughly six month I upgraded and am still happy, can really recommend it!!