Reviews for Winback: SMS Marketing

This app has been a game changer. My customers don't open our emails. But SMS is a completely different beast. Whenever I send a campaign out, I see an instant spike in traffic and sales. I was skeptical of the app's 35X ROAS claim. But we are well above that just by using their templates and defaults.

This app is amazing for winning back customers, gathering reviews, and sending out SMS campaigns. Joe is great help, sending custom videos of suggestions to help bring back more customers and increasing sales. Would definitely recommend this app.

The app is amazing. Very simple in use with great results! Joe is a great person and very helpful! He sent me video recommendations to help me improve the performance even more! Support is great! He replies on emails, even on weekends! Definitely recommended! Nick

Lots of reclaimed sales from abandoned carts. I had no idea how much revenue was lost due to this! Increase of over 15% in sales in the first month the Second month on track to do the same! Great system Highly recommend it!

SMS marketing has been the BEST! They are quick to your emails and responses, also provides feedback on how to help with your conversion rates! This has been one of the best SMS texting programs we have found!

Being in the UK, the SMS rates are higher than US. But this app has the lowest rates we found for the UK (cheaper than smsbump and postscript). We only use it for abandoned checkouts because of the UK costs. But it's still a very good ROI, getting us 60+ sales per month. It's simple and it works. And you just set it and forget it.

Great app! Easy to setup and works great. Support is always there if you need help. Will recommend the app to everyone!

Customer service has been amazing! And the app is so easy to use. It has definitely helped me "win back" some customers and abandoned carts!

Great app, helped recover abandon checkouts on my store. Great support received from Joe as well. I recommend.

The app has helped us save a lot of orders and we are very grateful to Joe for his constant follow-up and advice.

The app pays for itself and has been since week 1, very happy with the ROI I’ve been seeing and will continue using it

3 REASONS NOT TO USE THIS APP: 1. The metrics that are used are totally false. I brought this up to Joe that it makes it seem like the app has brought in a lot more money it actually did and he told me to go use another app instead. The app literally said that I had made a certain amount JUST from the app that month when I hadn't even made that much at all! Insane! 2. Please beware his prices are WAY MORE EXPENSIVE THAN OTHER APPS! I switched to Postscript and I am much happier now and pay a lot less for much better service. Thank you for giving me the suggestion to switch apps, Joe. Great suggestion! 3. He is the only customer service agent so his responses are very slow in comparison to other apps. *All of this was documented via the chat and e-mails.*

This app is awesome and a great addition to my shop. I get to respond to follow up texts from my customers and hear what they had to say on their purchases. Joe is also very reachable and a great help!

This is one of the best marketing automation softwares! This app has allowed us to scale our SMS marketing completely hands-free.

Joe has been great to work with. We started the text program approximately 2 weeks ago and it has resulted in so many extra sales! It's super easy to launch a campaign and to measure metrics. Highly recommend.

This app is awesome! I am a small clothing business and have had great results. In just a short amount of time, we have boosted sales by 300% I definitely recommend. A great way to reach customers.

I give Joe 5 stars! He is so helpful and happy to explain things. I just started with the application and it seems to be working well. I thoroughly enjoy the app and the support is wonderful!

This app is great ! I’ve made 500 additional orders with winback. My business has grown so much with this app

First time trying text message marketing and it's so easy and is generating lots of sales! My customers are also loving the automatic order follow ups.

Performs great. I was confused it had unlimited sms but works great. Highly appreciated . Recommended

This app is really awesome and I have gain so much extra revenue because of it . You should definitely add this app to your store.

Great app and Great customer service, They are always online ready to help. Thank very much. Highly recommend

This app is awesome! I've gotten sales from the extra contact and it's really easy to use! The staff is very helpful and responsive too.

Very helpful team. Easy to use. Staff keeps in touch. They will update you via email about your progress.

Excellant APP to recover lost sales! Highly recommend it. Thanks Joe for prompt support and suggestions.