Reviews for Wigzo ‑ Text, WhatsApp, Email

Our experience with Wigzo, especially during the integration with Wigzo, has been quite disappointing. The onboarding process has been marred by significant delays and a lack of clear communication from the team. Despite multiple follow-ups, we have encountered continuous setbacks without any concrete timeline for resolution. There have been numerous issues, including repeated installation problems and missing key elements, which have impacted our ability to use the platform effectively. The lack of responsiveness and professionalism from the Engage team has made it challenging to move forward. We were even told that "bad luck" was the reason for these ongoing issues, which is both frustrating and unprofessional.

Do not bother using this tool, or even hiring this agency for your email marketing. All these reviews are fake, the team is very inefficient and they dont know anything about conversion optimization at all.

Wigzo has been a great addition for our e-commerce business. It’s a powerful tool for remarketing campaigns such as automation, SMS marketing, email marketing, and WhatsApp marketing, enabling us to create targeted campaigns and automate our marketing efforts with ease. The automation feature of Wigzo is particularly impressive. It allows us to set up SMS, email or WA campaigns and even send personalized messages to our customers based on their location, behavior, and other factors. This has been a great way to connect with our customers and drive sales. Wigzo’s email marketing capability is another standout feature. It simplifies the process of creating and sending newsletters and promotional emails. The variety of templates and design options it offers has made our email marketing efforts more effective and visually appealing. Wigzo has not only automated our marketing efforts but also helped us reach our customers more effectively via their own preferred channel of communication and so we can connect with them better and develop long term relation which eventually converts to more business. Lastly, a special mention to Bhavya, our point of contact at Wigzo. His constant availability and assistance have been instrumental in running our marketing campaigns smoothly. Thank you, Bhavya, for your unwavering support!

Hidesign

2023-06-28

India

Hidesign has achieved remarkable results with the help of Wigzo. By leveraging Wigzo's advanced features, Hidesign has witnessed impressive growth in conversion rates across various channels. Our onsite conversion rates have soared by an average of 16%, while email conversion rates have witnessed a remarkable 30% increase. The brand's conversion rates through SMS and WhatsApp have also seen a substantial boost of 28%. Moreover, Hidesign's overall business performance has flourished with Wigzo's assistance. We observed a notable rise of 30-35% in total orders, along with an 18% increase in repeat purchase rates. Notably, Hidesign has experienced an exponential expansion of its subscriber base, surging from 22,000 to an astounding 100,000 within just six months. Wigzo's contribution to Hidesign's revenue has been consistently impressive, ranging between 30% and 35% over the past six months, and this contribution has been progressively growing month by month. With Wigzo, Hidesign has found a reliable ally to maximize marketing potential and achieve exceptional business growth.

We just started on Wigzo on the 5th of April and have already seen a huge uplift in cart recovery. We are still exploring the tool but it has a lot to offer for a small brand like us ex. Exit Intent, magic Link, Email, and WhatsApp campaigns and to top it all off we have an amazing customer success manager, Dakshata who is resourceful, responsive, reliant, and ready to take up new challenges. Onwards and upwards!

Excellent solution for marketers. Smooth WhatsApp and Email onboarding. Lot more features than Klaviyo.

The Cotton Villa

2023-03-09

India

Wigzo has helped us to improve our remarketing campaign with the help of email, SMS, and Push campaigns, and it has fantastic features for total remarketing and announcements. Faizal is a very Fantastic guy he is always available to help and guide us on how we can effectively use the Platform, Best of Luck to Him,God Bless him.

Wigzo is an exceptional application for Shopify that provides advanced personalization features to improve customer engagement and boost sales. One of the standout features of Wigzo is its ability to provide customers based segmentation based on their purchase history. This feature helped our business to upsell and cross-sell products to customers, resulting in higher revenue and improved customer loyalty. Additionally, the application provides real-time analytics and insights, allowing businesses to track the performance of their marketing campaigns and make data-driven decisions. However, what really sets Wigzo apart is its excellent customer support, especially Dakshata who has been instrumental in assisting us with any issues we faced. Our team appreciates the prompt and helpful support that we have received from her, which has gone above and beyond to ensure that wigzo's application's performance helps in generating more revenue for our ecommerce business. Overall, Wigzo is an excellent application for Shopify that can help businesses to improve their customer engagement and sales. With its advanced personalization features and excellent customer support, it is definitely worth considering for e-commerce businesses looking to take their marketing efforts to the next level.

Wigzo has helped us to improve our remarketing campaign with the help of email, SMS, and Push campaigns, and it has fantastic features for total remarketing and announcements. Also our account manager Dakshata is very helpful.

Wigzo is one of the best marketing platforms for automation, text & WhatsApp. Our customer retention rate has increased after using wigzo. I have been using it for almost a year & I'm happy with its services. They have a wide variety of predefined email templates. They have the best customer support & my account manager sachneet is very helpful.

Wigzo really helped us to improve our remarketing campaign with the help of email, SMS, and WhatsApp, and it has fantastic features for total remarketing and announcements. Also our account manager Vibhuti is very helpful and kind

Wigzo is a powerful app for Shopify stores that specializes in automations, WhatsApp, SMS marketing, and email marketing. Great Experience overall with Faisal and Rahul. Very supportive and enthusiastic team.

It's been a year since we have been using wigzo for our marketing automation, remarketing, conversion optimization and we are pretty happy with the results. Great support to help us with our necessities. Saves time & efforts of our internal team.

Wigzo is a powerful app for Shopify stores that specializes in automations, SMS marketing, and email marketing. With Wigzo, merchants can easily create targeted campaigns and automate their marketing efforts, saving them time and effort. One of the standout features of Wigzo is its SMS marketing capability. It's easy to set up SMS campaigns and send targeted messages to customers based on their location, behavior, and other factors. This is a great way to connect with customers and drive sales. Another great feature is Wigzo's email marketing capability. The app makes it easy to create and send newsletters and promotional emails, and it includes a range of templates and design options to choose from. Overall, Wigzo is a fantastic app for Shopify stores looking to automate their marketing efforts and reach their customers through SMS and email. Its user-friendly interface and powerful features make it an essential tool for any e-commerce business. Special Thanks to Shashank our POC for always being avaiable and helping us in running our marketing campaigns through wigzo.

Great Experience overall! Very supportive and enthusiastic team. Will recommend every store to start with this, lots of new features are added regularly.

Wigzo is a very helpful tool, our experience has been quite good in terms of functionality and the assistance that comes with this tool. Go for it!

I used this app to help me with real-time and adhoc activities. Best app for multi-channel marketing automation. Recommended!

I used this app to help me with real-time and adhoc activities. Best app for multi-channel marketing automation. Recommended!

We have been using the App for a few months now, they have the best service channel, our Account Manager Srishti is always ready to help with anything. The proudct is great as well, can do a few improvements in terms of Conversation App & more features for Email Creation. Also, request to provide user logins with various kinds of permission, this feature is required on priority.

Leaf Studios

2022-10-04

India

We use Wigzo for automation our remarketing efforts on website visitors and customers. Works like a charm

Wigzo is one of the best marketing automation software out there. The AI-powered and user-friendly platform automated our marketing campaigns to the right audience segment, resulting in a 55% increase in online orders, accelerated revenue growth, and boosted our subscriber base by 775%. The Wigzo team earns praise for walking us through the product in an engaging manner and addressing our concerns expeditiously. The crew offered 24/7 product support and helped us establish effective marketing strategies. A special shoutout to Shubham, Parth, and Pratik for helping us build our business!

very excited to try out the app. will update with experience in a couple weeks but so far customer service has been great

Living Words

2021-12-13

India

Great platform for managing remarketing. Definitely will recommend this. They got an amazing support.

Wigzo Marketing Automation is one of the best automation tool in the industry. The product is a one stop platform which has helped us integrate all marketing channels seamlessly. The best part of the app is the ability to track the analytics and performance of each campaign in the same platform. A special mention to Uday & Shubham from the customer success team who have been really helpful in getting all the aspects in place for us and also have been available all round the clock. Great going team! Highly recommend this app to scale your business.

Wigzo platform is one of the best platforms for your E-commerce marketing need. They handle everything smoothly including Push, SMS & email marketing, and much more, everything on one single platform. It is a great pleasure working with Wigzo. They are very professional and quick with their plan execution. Himanshu kanathe, my account manager is so loyal and dedicated towards his responsibilities. He has always put his best foot forward It feels like he is part of our team. We personally would refer him to collab with. I congratulate Wigzo to onboard such impressive performers. He is one of your biggest assets. All the best to you and your entire dynamic team.