Reviews for Wholster: Wholesale B2B

Had a small issue that got resolved immediately. Excellent and quick service provided with clear communication. Thank you!

This app is everything that we were looking for--and then some. If you are looking to create an Invoice to one individual and have multiple orders (addresses) on that invoice, there literally is no other solution that handles this that we have been able to locate. Zac is amazing with tech support. It is VERY important that you follow ALL the setup processes in order for this to work properly and I failed to dot every "i" so he steered me in the right direction and within one hour I was up and running successfully. AMAZING. I also learned that they have an update coming soon (late 2020), so I can't wait to see that. This app saves MANY MANY MANY hours of tedious workflow and busy work nonsense. For us, in a B2B environment this app is making our dreams come true and it's only going to get better. Thanks team!

Zac is always super quick to get back to us and always knows how to solve the problem. Appreciate him so much!

Wholly Guac Ah-Molly. This has been a life send to our company. One of our biggest pain points was being able to accurately input manual orders. Not only manual orders but ones with multiple addresses. The B2B functions are quite amazing! The other great things are the integration with programs such as Zapiet. Oh Oh Oh! The other really awesome thing is it really does a lot while preserving Shopify Native functions. The customer service isn't beatable. We literally were on a chat an hour later after asking for one. Nice People!

My previous review was in response to the fact that I was getting an error when trying to sync to my Shopify. However, Customer service was quick to respond and assure me that they were fixing the problem. For that. 5 Stars.

Most Recent update: I emailed them with one problem that was the hinge of our issues and why we weren't using them. They never responded. It's been a year, I haven't opened this to any customer and I've given up hope. Update & Full Disclosure: the developer is asking me to change my review because they felt they were being "held hostage" by my two-star review. I might have been willing to give them four stars, but the ask cost them one. The developer is willing to improve the app, and relatively quick, compared to most. They listen and respond mostly appropriately. They genuinely seem to acknowledge flaws and desire to fix them. That being said, I still don't have an order through their system. Part of that is a lack of trust in a new application. Part of that is a lack of willing old customers to try a new system. I can't full vet this system until I have had several orders and seen the entire process. Old review: It's really pretty. It seems well designed. It seems like it would be very nice to use on the front side. But the back side is weak. Pricing is everything. Pricing is the difference between life and death for a business. My option for pricing is a flat discount per category or whole store. That's it. Not per product. No bulk upload. No way to commit my actual wholesale prices to my retail store as intended. Could be massively improved.

Highly recommend Wholster! This app is the perfect fit for any business looking for a professional B2B solution integrated with Shopify that's free to get started. We weren't ready for an inventory management system for this business yet, so this is a good viable and pro solution. The design is great and features are ideal for anyone looking to keep everything in 1 channel and benefit from being integrated with Shopify. This app will save our business a lot of time so we can focus on serving customers and growing our brand.

We have been looking for a simple, easy to use wholesale app as so many other systems are so complex and this just so easy to use and lets us focus on growing the business and not maintaining a system.

Must-have app for any business that is doing wholesale. All relevant wholesale issues like different tax scenarios and multiple shipping addresses in one order (multiple drop-ship) are though through and logically implemented. In addition, customer service (Zac) is simply great. We faced a rather complicated issue with tax settings and Zac worked with me on it over a few weeks until we got it all solved. So I would have given 6 stars, if possible, on customer service.

It would be perfect if it didn't take forever to load... and I mean FOREVER! Many times it never loads and I just give up. I have reached out three times by putting in a ticket and only once was the ticket answered. I can't get my customers up and running as a setting or something won't let them checkout. It keeps giving an error “you have reached or exceeded your credit limit” and doesn’t let them move forward. I have no limits set for anyone. Everyone is pay with a credit card at checkout. No terms. On the customer side there are items that show 0 available but I don't see it and I have no tracking of inventory on wholesale items so there is no reason for it to not allow my customers to add these rogue items to their carts. I wish I could give this 5 stars but I can't because I am losing customers right now not being able to get it to work properly. I am looking at other options now. I was so hopeful this was the app for us.

I used the app to help organize a very large order. Customer support was quick, efficient and helpful. We will keep using the app and recommend it to others looking to organize large or wholesale orders.

Ketologie

2020-06-25

United States

This is a must-have app for wholesale. Zac has been super fast to answer any questions we had too! Highly recommend :)

Great support and perfect for setting up retail partners and introducing wholesale prices for store inventory! Especially as a small shop thanks to the free plan option!

This app is exactly what I needed for the wholesale side of my business... the customer support is the best from any app I have tried and they really seem to care about getting things all set up and working as you need them to!

Had a few technical issues at the start, however the support can help so just get in touch with them. This program suits my business well as I have a seasonal business and month to month payments for a wholesale app just won't be viable to me. Affordable and has a professional design.

Amazing app! Great design and really user friendly. Customer support was quick to jump on a call and assist where needed. We're sold on Wholester and will be using it to fully manage our wholesale business. The best part is, wholesalers are complimenting US on OUR wholesale portal - ha! I would definitely recommend.

IF YOU DO GIFTING THIS IS THE ONLY APP YOU WILL EVER NEED! Just to give you the picture. A client calls us at 10 am Friday for an order they want 236 boxes shipped out to 236 different addresses on Monday morning. The support stayed up with me until 3 AM to work out every kink! (It is a relatively new app)! THAT IS AMAZING CUSTOMER SERVICE! WITHOUT THEM WE WOULD HAVE NEVER GOTTEN THIS DONE! We suggest using flat-rates for shipping as it just makes the processing move faster! I would have given 10 stars! All my gift shippers or mini corporate gifters this is the only app is essential! We send out gifts to multiple addresses and we needed this done over night.

This is the best all-in-one wholesale app I've ever seen! Paired with stellar customer service, making this a must have for any store looking for streamlined access for their distribution channels. Easy setup to automate as much as possible. Highly recommend!

I just added the app to my Shopify site, https://www.bagsofroom.co.uk/, looks like it's going to be a great tool in gaining and retaining account customer's. Offering 30 day trade accounts to client's wishing to deal with us in the longer term.

I was looking for a way to store cc numbers for certain accounts of mine and this works well. I've also had a customer say it's very easy to use on their end as well. I admit I was a little worried when I didn't see much in tutorials, FAQs, etc, I was hesitant to submit a ticket, knowing I needed an answer as quickly as possible, but Zac has always replied within 5 minutes. And he's been able to help with my issue immediately.

I needed an app that would allow me to ship to multiple addresses but bill one customers. Think of corporate gifts for the holidays. I needed to be able to use csv imports to save time and this app is allowing me to do this. It has more functionality than I'm actually using. All my questions were answered quickly and Zac spent some time walking me through some of the process. Great customer service.

We just started exploring the app and we think is has a great potential and flexibility. We are still in the setup phase, and already, Zac and his team have shown an awesome professionalism and were very helpful, answering question over questions (I can ask lot's of questions sometime...I am the annoying client type, he!he!).

The scope and potential of Wholester is tremendous. It is very ambitious and fills in gaps left by Shopify and Shopify Admin. It offers a Web based independent app that works with Shopify but is available for wholesale customers on web directly. It supports various pricing options for customers and products as well as seamless order generation for shipments to multiple customers. Works as an admin for Pix Gift Ship or MultiShip - but way more! Support is great! And that is really what counts. Plus, they are always updating and adding new features. If you like Shopify - but feel limited by it's lack of scope give Wholester a try.

I just added the application to my web, stivali.us , and it feels like it is going to be a great tool to keep doing business. It can be improved in many ways. Lots of potential! -----* Follow up * Happy with the follow up that the team provides. Again, lots of potential and plenty of room to improve!!!

I am so happy to see this app, we needed a wholesale app that DISPLAYS available stock on the fly and allows charging `on account`. imports all inventory and collections from shopify, AND allows different ways to handle wholesale prices. They are also very responsive in fixing issues.