Reviews for Wholesale Pricing Discount B2B

Excellent App, with great functionality for B2B. Support are always extremely helpful, to integrate with your store.

Nothing works properly, i've come across so many problems that i had to pay a whole months for nothing since my free try expired before i could finish setting it up. The support are quick to respond, but give no helpful answers. I had to get it to work with my website team or by myself. The app can be in only one language, it's not compatible with shopify market (whatever that is). I have a simple B2C and B2B store... Really bad experience.

We have been so impressed with this app and the team that supports it. After looking at a number of Wholesale apps, this one was the clear winner with a robust feature set, slick UI (both customer facing and admin), plenty of customization options to align the look/feel with our brand, and fair pricing. We have also required some very specific customizations for our business and they have done the work for us quickly, accurately, and at a very reasonable hourly rate. Wish all Shopify apps were this good!

HIGHLY FUNCTIONAL, TERRIFIC FEATURE SET, NO BLOAT PLATFORM I've searched a TON for the best wholesale tool and I truly believe this is not only the best built app for a store trying to have a B2B/Wholesale section, but that its unbelievably fairly priced considering its deep functionality. Noteworthy: Their customer service is UNBELIEVABLE! They always respond right away with the internal chat tool from your shopify admin site and you're not just getting a person who can barely help you. Instead, you're getting someone EXTREMELY tech savvy and deeply versed in the tool and features itself. They quickly get a real answer to you and anything you need done including customizations that you often get for free and without questioning you. I've been working with Shanna and she is INCREDIBLE! Never in my life have I seen such great service, especially from a developer firm.

"We can't say enough about how fantastic the support is from Wholesale Helper! We use the Wholesale Pricing Discount and Wholesale Order Form & ReOrder plugins to run our Shopify wholesale store. The app works great and if there are ever any issues, the support team is incredibly responsive to help us solve any issues we encounter. Daniel, Joshua, Shanna, & Mehak have all helped us get set up and iron out any glitches we have run into... Including custom theme development to tailor-make our wholesale store an awesome user experience for our wholesale customers. WIsh I knew the names of all the other people that are behind the scenes so I could give them a special thanks as well. Honestly blown away with how good the support is. It's a hard thing to find these days. You guys rock!"

Great Customer Service, excellently priced app offering robust features with very intuitive UI. Fantastic on it's own and even better with Wholesale Lock Manager. Any problems resolved with Customer Support very quickly, highly recommended!

Great customer service. Been using most of their apps for 3+ years. Would strongly recommend to anyone!

Seriously, best costumer service ever! I am very glad to have installed this app to my Shopify account.

VERY BAD assistance in relation to the exorbitant cost they charge. They usually respond after one day to our requests so it is VERY DIFFICULT to solve problems because of the long lead time. They DO NOT OFFER unlimited stock so our wholesalers could not place orders. This is a ridiculous limit. We removed the application and for a whole day WE HAD HUGE HUGE PROBLEMS with our website, the PRICES in each product tab were HIDDEN for all our customers !!!!! Luckily we downloaded another application which solved the problem for us. We're sorry but we do not recommend this app. They still have to train themselves before selling themselves as an application on such a renamed site as SHOPIFY

The app is really good, but what's top-notch is their customer service. They always jump to help out whenever I have any trouble.

UPDATE: They have been a great help providing work arounds and customizations. Most of this should be native app options and great to hear that these features are on their development list. 4 stars now with the customizations however be ready to request help again if you ever update your theme as the custom code will likely be lost. For those new to Shopify, you will eventually need to update your theme. ORIGINAL REVIEW: A bit painful so far compared to other wholesale apps. 1. You can't select what products to offer you customers, it your whole store. There is a workaround using another app from same developer to hide products however this then leaves large gaps in your products and other issues. 2. No option to sort your products manually, they are a mess. Only option for best selling, price, alphabetical. Shopify is smart enough to allow manual product sorting, need that feature in the wholesale portal 3. No option to set product image sizes, they are huge 4. To hide standard checkout for your net term customers requires special code 5. Customer tags push to orders as order tags. This makes no sense, some of our customers have tags for other reasons not relevant to the order. This feature needs a toggle. Some customers have 6-8 tags, if they order all the tags push to order tags. Not good

After researching every app listed in the "Wholesale pricing" category and test driving 10+ finalists, this one came out as the clear cut winner and I couldn't be happier. Incredible service, easy to use, and well priced. Look for the feedback on here that says even Shopify reps recommend this app for wholesale companies that don't need to step up to Plus just yet. That tells you what you need to know. Love it!

This app is AMAZING! So far the customer service & tech team have been fantastic! We had some issues with the variant price and they took care of it right away. We asked them to remove the struck out price, and they did that too! I have not seen another app like this and it is truly amazing for our needs!

Excellent customer service!!! I’m so impressed with the quick response to all our questions . Highly recommended

WaLk-e-Woo

2023-04-28

United States

Excellent customer service!!! I’m so impressed with the super-fast response time to my questions. The app is working great, and they ensure a smooth integration with friendly assistance. Highly recommend! Thank you to the team!

Super customer service! Have spoken with several team members and they are all extremely knowledgeable and willing to go the extra mile to ensure the customer gets what they need.

Great app and even better support! The support and development team is very accomodating and responsive.

Just signed up, seems okay but the main thing is trade signupm forms, seems you cannot send a notification of a new Trade/Wholesale signup to the shopify registered email address so the workaround is to send the notification to a personal email and then forward it on, not very practical...? otherwise we have to check manually?

These guys really do try to please with custom requests. I'm sure some of my requests seemed trivial, but they got'em done anyways. Very pleased. Thanks again!

Excellent app, and we also love the Wholesale Order Form as it saves time for our retailers. Customer support is excellent - Mehak and the tech team went above and beyond for our customization requirements. Shopify Plus support had recommended the WPD app when they couldn't help us achieve our needs with Shopify B2B due to a conflict with our subscription app - and honestly, this works even better with far less work on our end.

Solid app, team helped us out with some issues and were quick to do it as well. Customer service top notch and really helpful. Clear and concise video explaining every request we had and didn't even charge us for some quick fixes. 5 stars.

The app took a few weeks to get completed having it do exactly what our shop needed, but the support has been incredible! They have helped me with every step of the way and it is now functioning perfectly. Thanks so much for this great app and great team!

Very helpful and nice team. we are very happy with this app. they will customize code to fit your website

Really easy to use and the support team are fantastic with requests. Would recommend to anyone looking to add wholesale pricing discount to their site.

Fantastic app - even includes a way to have your wholesale section section separate to your main website - I do not believe any other app does this. Tech support is also very good - always someone online and always gets back to yuo quickly with helpful replies.