Reviews for WhatsApp API & Instagram

It is a wonderful tool for Shopify stores to improve customer experience. It has improved the productivity of our agents multifold with its automation features. And the support from the team is commendable.

Been using the app for over a week now - we're just starting off with our online marketing efforts and the features built-in with Spur (chat automation, message templates etc.) have been quite handy in helping us get started. Look forward to using it more as we scale and exploring more features!

Has been over a month with Spur, an it has made my life very easy and has saved a lot of time! The scope of automation is endless and the team is very prompt in addressing any issues faced. Thank you.

We have been using spur for almost a month now and we are completely satisfied with app and quality of the service provided. The app makes the communication with customers fast and easy with all the automation. Highly recommend.

We have been using Spur since last one month and it has been a delightful experience so far. The automation feature is incredibly useful for responding to all price queries instantly thus saving manual efforts and time. The team behind Spur is the real gem who are committed professionals always eager to help customers with a solution oriented mindset. We are eagerly looking forward to the new features in Whatsapp to scale our solution. We highly recommend Spur!

Spur has helped me improve my customer communication and increase sales with its bulk messaging and cart recovery features on WhatsApp. The support from the Spur team has also been top-notch. They are always available to help and have been incredibly responsive to my questions and concerns.

We've been using Spur for about a month now, and we're extremely satisfied with the service. Their detailed metrics help us accurately assess how many of our sales can be attributed to a specific campaign, which is a great advantage. Their support service is also very responsive, and they help resolve issues ASAP.

Does what it says and more - helps answer each and every query on FB, IG posts - thereby increasing the engagement and sending positive data to the algorithms like crazy ! Installing the app has suddenly boosted my reach by an order of magnitude ! Get this app, sit back and watch your store grow by leaps and bounds. Support and Integration queries resolved super quick - within minutes, by far the most useful app I've come across on the Shopify store so far.

The most needed app for any D2C brand - so glad I came across Spur. This app has put my customer service on steroids ! Super quick auto-replies that are actually relevant to the questions being asked within comments and inbox. Superb support from the team to help with the integration of the app as well. Highly recommended for anyone having an e-commerce store and need a structured way of serving the clients on Instagram and Facebook.

We have recently started using Spur on Instagram and it was a pleasure to receive our first order from Insta within the first few hours without really having to engage with any customer personally. Really a true example of tech enablement to scale up the business. Looking forward to use their other excellent features such as abandoned cart recovery etc.

Amazing app and a fantastic team! Their automation has helped us generate sales from our Instagram engagement and made our customer support efficient by taking care of simple/repetitive queries. Their WhatsApp API integration is also best for cart recovery, broadcasts, etc. It’s easy to set up, and we get all the data from sales to interaction for each campaign we run through them. 100% recommended!

It was really great experience and easy to set, also saved a lot of time that used to consume replying to the comments manually.

Good app with a variety of features. Customer service is also very supportive and helped me access many features like integrations. One great feature is that you can link products to posts on Instagram, which helps with conversions. Can also hop on call with them any time to resolve a query, which is super helpful. Wishing you guys growth and success!

I recently got to know about this app and have been using it for a week or so. Until now the experience has been quite smooth and exhilarating. For the first time I am able to experience an automation and integration of all the various platforms like Facebook, Instagram, whatsapp and shopify. I cant wait to see what else this app has to offer in terms of its amazing capabilities. All the best to the developers, hope they keep on building such amazing apps in the future. Ps- A must install for every shopify user.

An absolutely fab team! Really like how they are constantly working on improving the app's features. The app has really helped our customer support team to work more efficiently and removing the repetitive steps. And their support is awesome as well. Cheers and best of luck to the team !

A great app to increase revenue with features like Whatsapp and Instagram DMs cart recovery. Also, we love their automated comments feature on Instagram and Facebook posts for pricing details.

This App is a valuable tool to manage social media chats and comments. We loved the product because the problem it solves is for every business. Founders are excelling nicely in the app with feedback from users like us.

Managing Instagram and Facebook comments and DMs was always a pain, thankfully we got to know about Spur and downloaded it immediately! There are a lot of good things about this app - 1) The automation features are perfect and work seamlessly 2) The onboarding is super simple and most of the things are already done, it took us 3 minutes to connect everything and set up 3) The most important part is the Spur team, they are super responsive, always working on new things and available to help with all doubts! Genuinely impressed by the app, people and services!

Spur is genuinely a good app, both in terms of features and the excellent support they provide. They have a range of features that make operations easier like sending product recommendations to consumers who comment, and accessing customer queries on different social media platforms on one page. Would definitely recommend this app if you own a business with a wide product range, and you have a presence across different social media platforms.