Reviews for Weglot ‑ Translate Your Store

Excellente app avec un service client rapide et toujours au top. Possibilité de l'utiliser avec de nombreuses app.

mybacs

2022-06-07

Germany

Great App. Incredibly swift and competent customer support. We have been using them for a couple of years now.

A big thanks to Jeremie from Weglot for his quick and efficient help about shopify notifications! I'm thrilled with the app and the service. I recommend Weglot

Great app, great customer service! I was able to translate my whole store through an easy to use interface. 10/10 Would recommend.

I tried many translation apps before this one, and I can say that this one is the best so far. I needed to translate my website in French, the translations are pretty accurate, in fact I barely had to correct them and that's amazing! By the way, correcting a translation is so easy and quick! The support & customer service is amazingly fast, they corrected a bug I had in less than 1h. Merci

A fantastic support from Karina, Corentin,... all Weglot team really, as always! Speedy reply, smooth communication and quick in solving issues. Thank you so much!

Since we started working with Weglot, everything is easy to understand and apply. Also the customer service if you have any problems is better than excellent.

The translations are very accurate and easy to control. The Support team is also very helpful and very responsive.

I 've been using Weglot for 2 years now; there are quite much settings before starting but once every thing has been set up, it is working fine. Translation are customed and may slighlty differ from the original version and you can use as many manguages as you need. The main asset of this app is the very efficient support. Someone will reply within 2 hours and guide you through the sometimes difficult process of translating your wbesite. I definitely recommend

Ho usato quest’app per un’unica traduzione in Italiano,a volte da qualche problemino,facendo sparire il carrello nell’ header,ma con l’aiuto dell’assistenza si risolve sempre tutto

I still can't feel how good it works, now I have spent a lot of time, but still not set it up well, many settings make me feel confused and difficult, I am already very tired, should I give up? 。。。。 reported ti them 2 days with fews email still can't solve the problem, finally i deleted WELGOT

We use Weglot on two of our websites and couldn't fault it - the customer service (from Will in particular) is prompt and very helpful, and the app has already improved our conversions. 5 Stars!

I just started using Weglot, Technical support is amazing, app is robust and gives you useful tools to edit translate. For now only minus is pricing plan, I reached 50000 words with 2 language (300 products), and I just started.

Great app and fantastic support. The support and customer service is awesome. I totally recommend! 5*

Found the app difficult to use and not intuitive to set up. I wanted to use subdomains, but I couldn't find an option. The docs asked you to choose this when creating a project, but the app did not give me any option. There was no online chat available. After deleting the app, it left residual code that we had to clean manually. Pricing is insane. Other translation apps allow you to translate any number of words (third party apps included) and have any visits for $40 a month versus the €1,990.00 a year for a few languages configuration that Weglot charges. I'm sorry that I cannot recommend this app, and while it might have been worth it in the past, there are more options to choose from nowadays.

L'app fonctionne bien, les traductions sont généralement conformes et 100% modifiable, application intuitive. Pour tout pépins leur service a toujours été très rapide et efficace. Ils sont toujours d'une grande aide lorsque qu'il y a quoi que ce soit que je n'arrives pas à faire par moi-même. Je recommande, même si c'est quelques peu dispendieux !

3Jahre Nutzererfahrung, 3 Years User expereince. [Englisch translation below.] . Ich habe Weglot 3 Jahre lang benutzt, es ist ein eher zuverlässiges Tool, ABER die Preisgestaltung und der Benutzerfreundlichkeit beim Übersetzen haben mich dazu gebracht es wieder zu deinstallieren. Damit du verstehst wie die Wörter berechnet werden: JEDES Wort welches übersetzt werden soll wird gezählt. JEDES. Also wenn du eine Produktbeschreibung mit 500 Wörtern hast, und 100 Produkte, hast du schon 50.000 Wörter. Es ist egal ob es immer wieder die gleichen Wörter sind. Es wird je Produkt wieder neu angefangen zu zählen. Hinzu kommen alle Wörter des Systems (Kategorie Namen, Tags, Produktnamen, etc) Dann gibt es die Einstellung dass AUTOMATISCH ein Upgrade gemacht wird wenn du Wörter überschreitest. Da war ich böse überrascht als ich eine Abbuchung auf der Kreditkarte fand. Diese Einstellung muss man selber abwählen. Meine letzter Plan war der Pro Plan mit $490/ Jahr, mit dem Hinzufügen einer weiteren Sprache wäre ich in den Advanced plan gekommen, mit $1990 / Jahr - was absolut nicht in relation steht. Deshalb erfolgte die Deinstalltion. ENGLISH REVIEW. ENGLISH REVIEW. . I've been using Weglot for 3 years, it's a rather reliable tool BUT the pricing and ease of use in translating made me uninstall it again. So that you understand how the words are calculated: EVERY word that is to be translated is counted. EVERY. So if you have a 500-word product description, and 100 products, you already have 50,000 words. It doesn't matter if it's the same words over and over again. Counting begins again for each product. In addition, there are all the words of the system (category names, tags, product names, etc.) Then there is the setting to AUTOMATICALLY upgrade when you exceed words. I was nasty surprised when I found a debit on the credit card. You have to deselect this setting yourself. My last plan was the Pro plan at $490/year, adding another language would have put me on the Advanced plan at $1990/year - which is totally unrelated. That's why it was uninstalled.

Awesome customer service! With the help of their customer service I was able to translate everything, even the things that I was not able to like the product images of Woocommerce. Thanks a lot!

Amazing app, I am using Weglot to translate my store into Arabic, it allows manual translations, dashboard navigation is easy and it's SEO friendly. Great & fast support whenever I need help, professional customer service, highly recommended. Thanks Weglot!

I used this app for translating Japanese into English. I speak and write English but it was hard to edit everything on my own and one of the guy helped me a lot to get through the system. They are absolutely nice team.

I have used Weglot for more than a year now, and I decide to switch a couple of weeks ago, because I realized that Weglot is stalling me more than doing any good. The app has many limitations. Weglot does NOT work on top of Shopify Languages, meaning it does not support the multi-language feature Shopify released back in Dec. 2019... So, lots of dynamic content of your store will not be translated and will remain in the default language, including product names and shipping methods that appear in the email notifications. Translations will fluctuate, and some terms will also go missing. Furthermore, their support team told me to use their dynamic translations tool, but it really does not work well. Weglot pricing method is also very expensive compared to other applications. I would advise anyone considering to sell in multiple languages to check out other applications, before rushing into using this app. You will find much better solutions for much better deals too.

Overall we are very happy with Weglot since it translates everything well. But one major downside is, that it is not well integrated in Shopify Markets and Shopify Languages. It is basically it's own layer which is not fully and deeply integrated into the Shopify system.

When we set up the translation, we still had a few unanswered questions. We received a reply to our email within an hour. Super fast, detailed and helpful answer!

The app is definetely the best option for automatic translate. I used it to translate our website in one more language. The customers support was amazing and they respond and help in every problem faced or queries.

The staff have been extremely responsive and helpful in guiding me through working out different issues! Sometimes there might be some coding issues (as we all know Shopify is a bit complicated), but they are always willing to provide different alternatives :)